Terms of Use


All content on this Internet site (“the delta.com website”) is owned or controlled by Delta Air Lines and is protected by worldwide copyright laws. You may access and use this site only for: (a) your personal use for non-commercial purposes, or (b) your use in the scope of your employment on behalf of your employer in purchasing services or products from Delta Air Lines for other of your employer’s employees, so long as that is within the scope of your normal duties and no further resell or transfer of the services or products occurs.  Unless you are an authorized Delta Air Lines general sales agent, travel agent or travel agency, under no circumstances may you access or use the site to purchase, sell, resell, or otherwise act as any third-party’s agent in purchasing, selling, or transferring any of the services or products sold by Delta Air Lines via the site. The products, technology or processes described in this site may be the subject of other intellectual property rights reserved by Delta Air Lines or other third parties. No license is granted with respect to those intellectual property rights.

The information presented here has been compiled by Delta Air Lines from internal and external sources. However, no representation is made or warranty given as to the completeness or accuracy of such information. In particular, you should be aware that this information may be incomplete, may contain errors or may have become out of date. You should therefore verify information obtained from this site before you act upon it by calling your local Delta Air Lines office, the Delta Air Lines marketing partner concerned or a travel agent, as applicable. Delta Air Lines shall not be liable for any damages or injury resulting from your access to, or inability to access this Internet site, or from your reliance on any information provided in the site.

This publication is provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

This Internet site may provide links or reference to other sites, but Delta Air Lines has no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided merely as a convenience to the users of this Internet site.

The trademarks, service marks and trade names shown in this Internet site are protected in the United States and internationally. No use of these may be made without the prior, written authorization of Delta Air Lines or the marketing partner concerned, except to identify the products or services of the company.

The carriage of passengers, baggage and cargo by air will be subject to the Conditions of Carriage of the carriers concerned which, in the case of Delta Air Lines, may be seen on request by contacting a Delta Air Lines city ticket office or ticket counter. Other services and products described in this Internet site will also be subject to terms and conditions, details of which may be obtained from Delta Air Lines or its service provider (as applicable).

Any communications you send to this Internet site or otherwise to Delta Air Lines by electronic mail, with the exception of personally identifiable information, are on a non-confidential basis, and Delta Air Lines is under no obligation to refrain from reproducing, publishing or otherwise using them in any way for any purpose. Delta Air Lines shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose, including the developing, manufacturing and/or marketing of goods or services. Use of any personally identifiable information will be governed by Delta Air Lines Privacy Policy.

 

Delta Air Lines SMS/Text Messaging Terms and Conditions

 

By opting into to receive SMS text messages from Delta, you may acknowledge and agree that you may receive messages regarding any travel booked with Delta, as well as announcements regarding Delta policies, programs, and promotions (including SkyMiles and Delta promotions). Message frequency varies.

You can cancel the SMS service at any time by texting "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.  If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance or email privacy@delta.com.

Neither Delta nor Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

Delta will not disclose personal data collected through text messages to third parties for their own marketing purposes.

If you have questions regarding privacy, please read our Privacy Policy: delta.com/privacy

 

Hotel, Meal, and Transportation Vouchers:

All amenities are provided by unaffiliated third party providers. Delta is not liable for any loss, injury or damage arising out of or relating to services and amenities provided by third-party providers. 

 

Meal Vouchers

Terms and Conditions

Meal voucher funds will expire on the stated “Redeem By” date at midnight Eastern time zone. Meal vouchers can be redeemed at any participating location defined by merchant code “Food”, “Dining” or “Restaurant". Meal vouchers may not be accepted for onboard purchases. Meal voucher will be denied if charged for a value higher than the issued “Amount”. Passengers are responsible for monitoring the remaining value when using at multiple locations. Any remaining voucher funds will be void after the redemption date specified above. The voucher is non-transferable and has no cash value.

 

Hotel Voucher - Passenger Choose

Terms and Conditions

This voucher is valid for redemption only at the provided hotel property during the time span provided by check-in/check-out dates above. The voucher is non-transferable and has no cash value. Passenger must present the Delta-provided 5 digit alpha-numeric room confirmation code, 13 digit room confirmation code, or Delta flight specific 6 digit alpha-numeric flight reservation code to the property at check-in. Rooms selected are non-changeable and non-cancellable once confirmed; please see a Delta agent if you need to change or cancel a room reservation. Passengers who need an accessible room satisfying specific accessibility or service requirements should see a Delta agent for assistance prior to booking. Passenger is responsible for all ancillary charges, incidentals fees, and any damages assessed by the hotel. Hotel may require a credit card hold for incidentals. The number of rooms reserved must be equal to or less than the number of passengers in the booking.  

 

Hotel Voucher - Agent Issuance

Terms and Conditions

This voucher is valid for redemption only at the provided hotel property during the time span provided by check-in/check-out dates above. The voucher is non-transferable and has no cash value. Passenger must present the Delta-provided 5 digit alpha-numeric room confirmation code, 13 digit room confirmation code, or Delta flight specific 6 digit alpha-numeric flight reservation code to the property at check-in. Rooms selected are non-changeable and non-cancellable once confirmed; please see a Delta agent if you need to change or cancel a room reservation. Passengers who need an accessible room satisfying specific accessibility or service requirements should see a Delta agent for assistance prior to booking. Passenger is responsible for all ancillary charges, incidentals fees, and any damages assessed by the hotel. Hotel may require a credit card hold for incidental charges. The number of rooms reserved must be equal to or less than the number of passengers in the booking.

 

Passenger Pay Hotel - Email Only

Terms and Conditions

This hotel offer is at the passenger’s sole expense. Delta Air Lines is not liable for the cost of a hotel or any incidental charges incurred. Passenger must provide a valid form of payment at the time of booking and hotel check in.  

This booking offer is made as a courtesy, and Delta does not make any representations as to availability or any quoted rate. All amenities are provided by unaffiliated third party providers. Delta is not liable for any loss, injury or damage arising out of or relating to services and amenities provided by third-party providers. 

 

Transportation Voucher

Terms and Conditions

By accepting this transportation, you are entering into a transportation arrangement directly with Lyft. Lyft’s Terms of Use apply and are available at lyft.com/terms, opens in a new window

Use of the voucher requires a mobile phone number and a smart phone. It does not require download of the Lyft app. The driver may decline or cancel prior to pickup; in that case, you may have an alternative driver assigned. If an alternative driver has not been paired within 30 minutes of issuance, please see a Delta agent for assistance. Valid for rides within 20 miles or to a qualifying connecting airport.

All amenities are provided by unaffiliated third party providers.  Delta is not liable for any loss, injury or damage arising out of or relating to services and amenities provided by third-party providers.