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Itineraries FAQs
Below are answers to some of the most frequently asked questions about Your Itineraries. If your question or comment has not been addressed, feel free to e-mail us.
Can
I change my itinerary online?When
I change my itinerary online, can I pay for penalties, fees, or fare difference
with another document?If
more than one passenger is traveling on my itinerary, can I change just my itinerary
online?I
made my reservation at delta.com and I can no longer make the trip. Do I need
to cancel the reservation?Can
I handle same-day confirmed itinerary changes online?Can
I transfer ownership of an eCredit?Are
there any situations in which my seat would be subject to reassignment?Can I change my itinerary online?
Yes. Itineraries for travel in the United States and Canada can be changed online. Some tickets may require special handling by calling Delta Reservation Sales.
Return to topWhen I change my itinerary online, can I pay for penalties, fees, or fare difference with another document?
Yes. Any electronic document, including unused tickets, may be used towards the amount due when changing your itinerary online.
If more than one passenger is traveling on my itinerary, can I change just my itinerary online?
No. An online change applies to all passengers traveling in the same itinerary. If only one person needs to change his itinerary, contact Delta Reservation Sales.
I made my reservation at delta.com and I can no longer make the trip. Do I need to cancel the reservation?
Yes, you should cancel the reservation. If you have a refundable eTicket, you can request an Online Refund or call the number on the back of your SkyMiles membership card for assistance.
Can I handle same-day confirmed itinerary changes online?
Yes, on wholly domestic itineraries only. Learn more.
Can I transfer ownership of an eCredit?
Yes. To transfer an eCredit to someone else, you'll need to give them the original 13 digit voucher number and complete name as it is printed on the voucher receipt. Paper vouchers must be transferred in person at a Delta ticket counter or Ticket Office Location.
Are there any situations in which my seat would be subject to reassignment?
Passengers with disabilities have priority seating, which results in the occasional need to change an assigned seat, with bulkhead seats being particularly subject to reassignment. We appreciate your cooperation in these special circumstances.
Terms and conditions apply to all offers and SkyMiles benefits. See specific offer for details, and visit SkyMiles Membership Guide & Program Rules.
+Subject to government approval.