Pocket PC FAQs

Below are answers to some of the most frequently asked questions about Delta's Pocket PC services. If your question or comment has not been addressed, feel free to e-mail us.

What are the system requirements for the Pocket PC?
How do I determine my Pocket PC processor type?
How do I keep my flight schedules current?
While installing the Flight Schedules application on my Pocket PC I received the following message: File in Use: The file "\Windows\MSCEGrid.dll" is in use or is in ROM... What do I do?
Why can't I add itineraries to my Pocket PC Calendar?
Do you plan on offering a Flight Schedules application for Windows CE powered PDAs?

What are the system requirements for the Pocket PC?

There are no minimum system requirements to use Delta's Flight Schedules application on the Pocket PC.

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How do I determine my Pocket PC processor type?

To determine your processor type, do the following on your Pocket PC device:

1. Tap the start button.
2. Tap Settings.
3. On the System tab, Tap About.
4. The processor type is displayed near the center of the screen.

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How do I keep my flight schedules current?

During installation you can enable the automatic update feature. Perform a sync while connected to the Internet and you'll automatically receive Delta's newest version of the Flight Schedules application.

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While installing the Flight Schedules application on my Pocket PC I received the following message: File in Use: The file "\Windows\MSCEGrid.dll" is in use or is in ROM... What do I do?

The most likely reason you received this message is that the Delta Flights program is currently running on your device. (Under certain circumstances, the file name may be different.) To fix this problem, do the following:

1. Tap Start
2. Tap Settings
3. Tap the System tab at the bottom of the screen
4. Tap Memory
5. Tap the Running Programs tab at the bottom of the screen
6. If you see "Delta Flights" in the list of running programs, tap it, then tap Stop.
7. You should also see "Installing Delta Electronic Timetable" in the list. Tap it, then tap Activate.
8. You should see the original message. Tap Yes (Try again) If the message persists, there could be another program using the file. Determine what program it is, and stop it in the same way you stopped the Delta Flights program.

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Why can't I add itineraries to my Pocket PC Calendar?

This is probably due to a bug in some versions of Pocket PC 2002. You may be able to fix the problem by going to your device manufacturer's web site (HP, Compaq etc.) to download and install a service pack for Pocket PC 2002. In some cases, you may also need to install a "firmware update" prior to the service pack.

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Do you plan on offering a Flight Schedules application for Windows CE powered PDAs?

While Delta currently offers the Flight Schedules application for Palm Powered devices and Pocket PC, we will continue to evaluate market share of PDA operating systems to ensure that we serve the needs of the majority of passengers.

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