Flight Schedules FAQs

If you're interested in downloading Flight Schedules, you might be interested in the answers to some of these questions. If your question or comment isn't addressed here, feel free to e-mail us.

Why download Flight Schedules?
Do I need to be connected to the Internet to use the downloadable Flight Schedules?
On what platforms can I use the downloadable Flight Schedules?
Do you plan on offering a Flight Schedules desktop application for the Macintosh?
Do you plan on offering a Flight Schedules application for Windows CE powered PDAs?
How do I determine my Pocket PC processor type?
How do I get the latest update to Flight Schedules?
What do I do if I get a "File in Use" Error message while installing the Delta ETT on my Pocket PC?
Why can't I add itineraries to my Pocket PC Calendar?
Why can't I open PDF Flight Schedules on my Mac?

Why download Flight Schedules?

Our Flight Schedules provide easy-to-use travel planning tools that will help you look up scheduled flights and plan itineraries, either online or without an Internet connection. You can find the most recent application and periodic updates to download to your Palm Powered™ handheld, Pocket PC, or PC from Flight Schedules.

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Do I need to be connected to the Internet to use the downloadable Flight Schedules?

After you download the Flight Schedules application and updates from delta.com (which requires brief Internet access), connection is unnecessary.

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On what platforms can I use the downloadable Flight Schedules?

Currently, downloadable Flight Schedules are available for Palm Powered handhelds using OS 2.0 and higher and Pocket PC. The desktop application is compatible with Windows 95, 98, 2000, NT, ME, and XP. Macintosh users can download Palm files on the Mac download page or a PDF version from Flight Schedules.

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Do you plan on offering a Flight Schedules desktop application for the Macintosh?

We currently have no plans to offer a desktop application for the Mac operating system. Macintosh users can download a PDF version from the Flight Schedules page.

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Do you plan on offering a Flight Schedules application for Windows CE powered PDAs?

While we currently offer the Flight Schedules application for Palm Powered devices and Pocket PC, we will continue to evaluate market share of PDA operating systems to ensure that we serve the needs of the majority of passengers.

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How do I determine my Pocket PC processor type?

To determine your processor type, do the following on your Pocket PC device:

1. Tap "Start."
2. Tap "Settings."
3. On the System tab, tap "About."
4. The processor type is displayed near the center of the screen.

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How do I get the latest update to Flight Schedules?

You can download the newest data update from Flight Schedules. You will receive automatic notification on the application when your data is out-of-date. For your Palm Powered device, you may also elect to install the automatic update feature which downloads a Palm software plug-in called a conduit. Any time you're connected to the Internet and perform a sync, you'll automatically receive our newest version of the Flight Schedules application for your handheld.

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What do I do if I get a "File in Use" Error message while installing the Delta ETT on my Pocket PC?

If you received the following message: File in Use: The file "\Windows\MSCEGrid.dll" is in use or is in ROM, the most likely reason is that the Delta Flights program is currently running on your device. (Under certain circumstances, the file name may be different.) To fix this problem, do the following:

1. Tap "Start."
2. Tap "Settings."
3. Tap the System tab at the bottom of the screen
4. Tap "Memory."
5. Tap the Running Programs tab at the bottom of the screen
6. If you see "Delta Flights" in the list of running programs, tap it, then tap "Stop."
7. You should also see "Installing Delta Electronic Timetable" in the list. Tap it, then tap "Activate."
8. You should see the original message. Tap "Yes (Try again)." If the message persists, there could be another program using the file. Determine what program it is, and stop it in the same way you stopped the Delta Flights program.

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Why can't I add itineraries to my Pocket PC Calendar?

This is probably due to a bug in some versions of Pocket PC 2002. You may be able to fix the problem by going to your device manufacturer's Web site (HP, Compaq etc.) to download and install a service pack for Pocket PC 2002. In some cases, you may also need to install a "firmware update" prior to the service pack.

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Why can't I open PDF Flight Schedules on my Mac?

We recommend configuring the Mac to use Adobe Acrobat Reader to open PDF files.

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