Below are answers to some of the most frequently asked questions about eTCVs. If your question has not been addressed, feel free to email us.
The face amount of this voucher may be applied to the purchase of any ticket for passenger travel within the Delta system worldwide on Delta/Delta Shuttle/Delta Connection and Delta designated codeshare flights.
As long as a ticket is issued directly by Delta, (via www.delta.com, Reservations, in person at the airport, or by a Delta ticket office) the voucher may be used towards the purchase.
Tickets and transportation vouchers are valid for one year from the date of issuance, and NOT the date of travel.
eTCVs may not be used to pay other fees relating to passenger travel, the Delta SkyClub, or charges for the shipment of cargo. They are for ticket purchase only.
eTCVs have no cash value.
Your voucher is valid for one year from the date of issue. Validity period will not be extended.
Your vouchers may be redeemed at any Delta City Ticket Office, Delta serviced airport, Delta reservations call center, or at delta.com. Please note, if your eTCV is redeemed at delta.com there is no transaction fee. However, if the voucher is redeemed at other Delta locations, fees will apply.
eTCVs may not be redeemed at travel agencies, other airlines, or travel websites other than delta.com.
Vouchers are combinable. However, due to technology restrictions no more than three may be applied towards any single ticket.
No. If your ticket costs less than the value of the eTCV, the amount remaining after the purchase of your ticket may be applied to subsequent ticket purchases at delta.com. However, the eTCV’s original expiration date will apply to the residual value.
Yes, you can. By providing the person of your choosing with the 13-digit voucher number and complete name as printed on the receipt, you are indicating you have given authorization to that person to use the voucher. Please note that the eTCV owner is solely responsible for protecting this information and Delta assumes no responsibility for unauthorized use of the voucher.
Delta is not responsible for vouchers that are lost or stolen. However, since it is electronic, a Delta agent may be able to locate your voucher number by your SkyMiles number or telephone number.
Once a voucher has been turned into a ticket, the full value of the ticket belongs to the passenger and the eTCV will not be returned.
Although transferable, this voucher may not be sold or bartered by the Owner or any designee. Vouchers or tickets obtained through prohibited sale/barter transactions are void and will not be honored for travel.