Below are answers to some of the most frequently asked questions about our top flight lounges. If your question or comment has not been addressed, feel free to email us.
All Delta Sky Club memberships can be purchased online, via email or fax, or at any Delta Sky Club location. No advance purchase required. Please visit our membership enrollment page for more information.
We have two options for short-term access: One-Day Pass and 30-Day Membership. Which option works best for you will depend on your desired visit frequency and lounge network. The cost of either option can be applied to a full membership*, should you choose to enroll in the future.
*The cost of a One-Day Pass may be credited within 60 days of purchase and a 30-Day Membership may be credited within 60 days of expiration to the cost of an annual or three-year membership; however, the annual or three-year membership must be purchased in-person at a Club location to receive the credit. This offer is not available for purchase online. This offer is not retroactive and cannot be combined with any other offer, promotion, discount or frequent flyer program Award.
No. All Delta Sky Club memberships are non-refundable and non-transferable.
American Express Platinum Charge Card members have access to the Delta Sky Clubs in conjunction with same-day travel on a flight operated by Delta. This does not include Platinum Delta SkyMiles Credit Card and Gold Delta SkyMiles Credit Cardholders.
Permanent cards are mailed out for 1-year and 3-year memberships. It takes approximately 4 to 6 weeks for these to arrive in the mail to the address on file for your SkyMiles account. A temporary membership card will be issued at the time of purchase. If purchasing online, you can print your temporary membership card. If purchasing at a domestic Delta Sky Club location, a temporary membership card will be given to you.
30-Day members will not receive permanent membership cards. Temporary membership cards can be obtained in-Club and printed if purchased online. The temporary membership card printout will not grant access to partner lounges, only to Delta Sky Club locations. Partner lounges require actual temporary membership cards, which may be obtained from any Delta Sky Club location.
You can find information on current promotions at our Program New & Updates page at delta.com/skyclubnews.
We have recently closed our Service Centers. Our representatives are happy to assist you in any Delta Sky Club location, or you may contact us here.
As of January 2010, Delta Sky Club members no longer have access to Frequent Traveler Security Lines.