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Delta Shuttle® FAQs
Below are answers to some of the most frequently asked questions about the Delta Shuttle. If your question or comment has not been addressed, feel free to e-mail us.
What is the current Delta Shuttle schedule?How much time should I allow at the airport before my departure?How much luggage can I take onboard?Do you leave when you say you will?Are reservations required?The mileage from New York to Boston is 182 miles. Is that how many SkyMiles I receive?What is open seating?What is the current Delta Shuttle schedule?
We are operating 16-daily flights between New York and Boston, and 15-daily flights between New York and Washington DC, Monday through Friday. Weekend schedules are slightly reduced. See Shuttle Schedules for departure times.
Return to topHow much time should I allow at the airport before my departure?
Please allow sufficient time at the airport for ticketing and the issuance of boarding passes, as well as necessary airport security screenings. Only passengers with government-issued (federal, state, or local) photo I.D., a ticket and a boarding pass will be allowed past airport security checkpoints and on to the gate. Appropriate documents are subject to local airport requirements. Boarding passes will be issued only at the ticket counters or the self-service ticketing kiosks.
How much luggage can I take onboard?
In accordance with FAA guidelines, passengers will now be limited to one carry-on bag and one personal item such as a purse, briefcase, or a laptop computer.
Do you leave when you say you will?
Yes. Delta Shuttle flights leave within 5 minutes of scheduled departure time over 95% of the time.
Are reservations required?
No reservations are required to fly Delta Shuttle when you have an unrestricted fare. Fares requiring advance purchase do require reservations.
The mileage from New York to Boston is 182 miles. Is that how many SkyMiles I receive?
No. Each customer receives 500 SkyMiles for a Shuttle flight.
Learn how you can to qualify for Medallion® status more quickly by earning Medallion Qualifying Miles (MQM's), visit Medallion Qualification Miles Calculation.
What is open seating?
Delta Shuttle does not utilize assigned seating prior to boarding the aircraft. The Delta Shuttle uses the open seating method. Open seating allows Delta Shuttle customers to board the aircraft on a "first come, first served" basis and select the seat of their choice.
As an added convenience and to help speed you on your way, the Delta Shuttle offers deplaning via the forward and rear doors upon arrival at the gate of your destination city (weather and operations permitting).
Terms and conditions apply to all offers and SkyMiles benefits. See specific offer for details, and visit SkyMiles Membership Guide & Program Rules.
+Subject to government approval.