---

Can I use Online Check-in if I purchased my ticket from a travel agency or online agency?

Yes, Delta e>tickets issued by any source can be used, as long as you are a SkyMiles member and your travel does not require a visa.

---

What if I have connecting flights?

No problem. You will receive a separate boarding document for each of your flights when you check in.

---

What if I have baggage to check?

If you have baggage to check, check in online. You can check and pay for excess baggage all at the same time. Once at the airport, drop your bags at any curbside check-in or baggage drop location. Baggage check-in time requirements vary by airport. Please review Check-in Requirements for complete information.

---

When I am waitlisted for First Class, will I also need to put myself on the active standby list for an upgrade?

Yes. Currently, you will need to check in at the airport to put yourself on the active standby list for an upgrade when you are waitlisted for First Class.

---

What if I want to standby for a Medallion upgrade?

Medallion members who purchase tickets at delta.com can request a Medallion upgrade within their applicable time frames at time of purchase and use Online Check-in. Passengers who have not requested an upgrade at the time of purchase can still use Online Check-in, then request an upgrade at the airport.

---

What do I do upon arriving at the airport?

If you have no bags to check, you can proceed directly to Security with your printed boarding document and photo-ID, then right to your departure gate where you simply wait for boarding to begin. In most international cities, you will need to stop in the lobby for a departure card prior to proceeding to security. Baggage check-in time requirements vary by airport. Please review Check-in Requirements for complete information.

---

When I use Online Check-in, when do I need to be at the gate?

You should arrive at the boarding gate at least 15 minutes before your departure time for a domestic flight and 45 minutes if you are traveling on an international flight. Baggage check-in time requirements vary by airport. Please review Check-in Requirements for complete information. Medallion members will likely want to take advantage of our Medallion early boarding, at which time more carry-on space is available.

---

Which boarding documents will I receive?

You may receive any of the following, singly or in combination:

• Boarding pass—allows you to board the plane.
• Seat request card—allows you to be placed on a standby list if a seat on your flight is unavailable.
• Connection information document—provides access through airport security checkpoints, but does not check you in, place you on the standby list, or allow you to board the aircraft. You must check in with the operating carrier at time of departure.

---

How do I reprint my boarding pass if I need another copy?

You can reprint your boarding pass by going to the Online Check-in screen and request a reprint. You can print a duplicate copy at a Self-Service kiosk in the airport.

---

What happens if I change my seat assignment after I check in and print my boarding pass?

You will have to check in again with a Delta representative or Self-Service kiosk to receive a new boarding pass.

---

What should I do if some of the images on the boarding pass are not appearing?

These images are required as they contain the bar codes required to check you in. They may not completely load for many reasons, including browser type or settings, computer system resources, and Internet communication problems. If this problem occurs, we recommend that you Reload or Refresh your browser to reload the page. If you are using Netscape 4 or if this does not solve the problem, you will need to see a Delta representative or Self-Service kiosk to receive your boarding pass.

---

Parts of my boarding pass are cut off when I print it. Is this OK?

The boarding pass on your printout must appear fully on one page in order to check in. If parts of your page are missing or printing on more than one sheet of paper, we recommend that you change your Page Setup and set your margins to not exceed 1" and print your page in portrait mode.

---

Are there any other printer settings I should be concerned about?

You must use a printer that can print a minimum of 300 dpi and have your print quality set to normal or better. The majority of inkjet and laser printers fall into this category, but if you are unsure of your printer quality we recommend that you check your printer documentation. Special paper or ink is not required.

---

What should I do if I am not able to print my boarding pass?

You can print one at a Self-Service kiosk or see a Delta representative at the airport.

---

I forgot to print my boarding pass after I checked-in on delta.com. What should I do?

You will need to see a Delta representative to obtain a boarding pass or print one at a Self-Service kiosk in the airport. You must have a printed boarding pass and photo-ID to pass through security.

---

If my flight is operated by an airline other than Delta, can I use Online Check-in?

Sometimes. As long as your originating flight is a Delta or Delta Connection carrier and your continuing flights are on one of our Through Check-in partners, we can check you in all the way through.

---

My flight is operated by a Delta codeshare partner. Where do I check in?

If you're traveling as a Delta customer on one of our codeshare partners, you will need to check in with that airline carrier.