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Pay with Miles
Another way to use your miles! You can choose to pay for eligible flights with miles, money, or a combination of both:- Exclusively for SkyMiles® members with a Gold, Platinum, or Reserve Delta SkyMiles Credit Card from American Express
- No blackout dates or inventory restrictions, just look for flights marked as Pay with Miles eligible
- Pay with Miles is flexible. Pay for all or part of the fare with miles — it's up to you
Check-in FAQs
Below are answers to some of the most frequently asked questions about Check-in. If your question or comment has not been addressed, feel free to email us.
Online Check-in
- What is Online Check-in and can I use it?
- Can I use Online Check-in if I purchased my ticket from a travel agency or online agency?
- What if I have connecting flights?
- What if I have baggage to check?
- When I am waitlisted for First Class, will I also need to put myself on the active standby list for an upgrade?
- What if I want to standby for a Medallion® upgrade?
- What do I do upon arriving at the airport?
- When I use Online Check-in, when do I need to be at the gate?
delta.com Boarding Documents
- Which boarding documents will I receive?
- How do I reprint my boarding pass if I need another copy?
- What happens if I change my seat assignment after I check in and print my boarding pass?
- What should I do if some of the images on the boarding pass are not appearing?
- Parts of my boarding pass are cut off when I print it. Is this ok?
- Are there any other printer settings I should be concerned about?
- What should I do if I am not able to print my boarding pass?
- I forgot to print my boarding pass after I checked-in on delta.com. What should I do?
Codeshare Check-in
What is Online Check-in and can I use it?
Online Check-in allows you to bypass lines at the airport by printing your boarding passes online. As long as your travel doesn't require a visa, you can use this service if you have an eTicket for any flight on Delta, Delta ConnectionŽ, Delta ShuttleŽ, and when connecting on Delta's Through Check-in partners.
Visit delta.com from 24 hours to 30 minutes* prior to a domestic flight within the U.S. or 60 minutes* prior to an international flight, go to Online Check-in, and follow the simple instructions.
To access your itinerary, you will need one of the following:
- A SkyMiles number and PIN
- A confirmation number
- The eTicket number on your ticket
- The credit card number used to pay for your ticket
*Please note, some airports may have check-in requirement time exceptions. The above timeframes are the minimum allowed, but it is recommended that you arrive at the airport 75 minutes prior to departure for domestic U.S. flights, and 3 hours prior to departure for international flights.
Return to topCan I use Online Check-in if I purchased my ticket from a travel agency or online agency?
Yes, Delta eTickets issued by any source can be used.
What if I have connecting flights?
No problem. You will receive a separate boarding document for each of your flights when you check in.
What if I have baggage to check?
If you have baggage to check, check in online. You can check and pay for excess baggage all at the same time. Once at the airport, drop your bags at any curbside check-in or baggage drop location. Baggage check-in time requirements vary by airport. Please review Check-in Requirements for complete information.
When I am waitlisted for First Class, will I also need to put myself on the active standby list for an upgrade?
Yes. Currently, you will need to check in at the airport to put yourself on the active standby list for an upgrade when you are waitlisted for First Class.
What if I want to standby for a Medallion upgrade?
Medallion members who purchase tickets at delta.com can request a Medallion upgrade within their applicable time frames at time of purchase and use Online Check-in. Passengers who have not requested an upgrade at the time of purchase can still use Online Check-in, then request an upgrade at the airport.
What do I do upon arriving at the airport?
If you have no bags to check, you can proceed directly to Security with your printed boarding document and photo-ID, then right to your departure gate where you simply wait for boarding to begin. In most international cities, you will need to stop in the lobby for a departure card prior to proceeding to security. Baggage check-in time requirements vary by airport. Please review Check-in Requirements for complete information.
When I use Online Check-in, when do I need to be at the gate?
You should arrive at the boarding gate at least 15 minutes before your
departure time for a domestic flight and 45 minutes if you are traveling
on an international flight. Baggage check-in time requirements vary by
airport. Please review
Which boarding documents will I receive?
You may receive any of the following, singly or in combination:
- Boarding pass—allows you to board the plane.
- Seat request card—allows you to be placed on a standby list if a seat on your flight is unavailable.
- Connection information document—provides access through airport security checkpoints, but does not check you in, place you on the standby list, or allow you to board the aircraft. You must check in with the operating carrier at time of departure.
How do I reprint my boarding pass if I need another copy?
You can reprint your boarding pass by going to the Online Check-in screen and request a reprint. You can print a duplicate copy at a Self-Service kiosk in the airport.
What happens if I change my seat assignment after I check in and print my boarding pass?
You will have to check in again with a Delta representative or Self-Service kiosk to receive a new boarding pass.
What should I do if some of the images on the boarding pass are not appearing?
These images are required as they contain the bar codes required to check you in. They may not completely load for many reasons, including browser type or settings, computer system resources, and Internet communication problems. If this problem occurs, we recommend that you Reload or Refresh your browser to reload the page. If this does not solve the problem, you can print a duplicate boarding pass at an airport kiosk or see a Delta agent.
Parts of my boarding pass are cut off when I print it. Is this OK?
The boarding pass on your printout must appear fully on one page in order to check in. If parts of your page are missing or printing on more than one sheet of paper, we recommend that you change your Page Setup and set your margins to not exceed 1" and print your page in portrait mode.
Are there any other printer settings I should be concerned about?
You must use a printer that can print a minimum of 300 dpi and have your print quality set to normal or better. The majority of inkjet and laser printers fall into this category, but if you are unsure of your printer quality we recommend that you check your printer documentation. Special paper or ink is not required.
What should I do if I am not able to print my boarding pass?
You can print one at a Self-Service kiosk or see a Delta representative at the airport.
I forgot to print my boarding pass after I checked-in on delta.com. What should I do?
You can print a boarding pass at an airport kiosk or see a Delta agent. You must have a printed boarding pass or an eBoarding Pass and photo-ID to pass through security.
If my flight is operated by an airline other than Delta, can I use Online Check-in?
Sometimes. As long as your originating flight is a Delta or Delta Connection carrier and your continuing flights are on one of our Through Check-in partners, we can check you in all the way through.
My flight is operated by a Delta codeshare partner. Where do I check in?
If you're traveling as a Delta customer on one of our codeshare partners, you will need to check in with that airline carrier.
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