Below are answers to some of the most frequently asked questions about Award Ticket. If your question or comment has not been addressed, feel free to e-mail us.
Yes. You can purchase miles for yourself or you can purchase miles for your family and friends. Additionally, your company or organization can reward employees and customers with miles through SkyMiles Incentives™.
You should check out the Earning Mileage link at top left for all the ways you can earn miles with us and our SkyMiles Partners.
Yes. SkyMiles members have the ability to combine Economy, First, Business and BusinessElite® Class into one round-trip Award Ticket.
Yes. Award Travel on delta.com is limited to travel on Delta, Delta Connection®, Northwest, Hawaiian, Alaska and Air France Airlines. For travel on other SkyMiles airline partners, call 800-323-2323* or the number on the back of your SkyMiles membership card and have your PIN available. Non-U.S. based customers can contact us for assistance.
Yes. You can link your SkyMiles and WorldPerks accounts together, transfer miles between accounts, and use combined miles on either air line. Linking your accounts now will ensure a smooth transition when the two programs are integrated later this year.
Once you're logged-in as a SkyMiles member, you'll find your account balance in the upper left hand corner of the page. Or go to the SkyMiles page and see your mileage summary.
For more information, see Account Discrepancies.
The September 11th Security Fee is automatically calculated into your ticket price at time of purchase. The security fee also applies to SkyMiles Award Tickets.
* Phone number is valid from the U.S. If outside the U.S., call your local Reservations Sales representative.