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Award Ticket FAQs

Below are answers to some of the most frequently asked questions about Award Ticket. If your question or comment has not been addressed, feel free to e-mail us.

May I purchase additional miles?

Yes. You can purchase miles for yourself or you can purchase miles for your family and friends. Additionally, your company or organization can reward employees and customers with miles through SkyMiles Incentives™.


How can I earn miles through Delta and its many partners?

You should check out the Earning Mileage link at top left for all the ways you can earn miles with us and our SkyMiles Partners.


Can I combine cabin types and/or Award levels in a single Award Ticket?

Yes. SkyMiles members have the ability to combine Economy, First, Business and BusinessElite® Class into one round-trip Award Ticket.


Can I use my miles on partner airlines?

Yes. Award Travel on delta.com is limited to travel on Delta, Delta Connection®, Northwest, Hawaiian, Alaska and Air France Airlines. For travel on other SkyMiles airline partners, call 800-323-2323* or the number on the back of your SkyMiles membership card and have your PIN available. Non-U.S. based customers can contact us for assistance.


Can I combine WorldPerks miles with SkyMiles miles to redeem for Award Tickets?

Yes. You can link your SkyMiles and WorldPerks accounts together, transfer miles between accounts, and use combined miles on either air line. Linking your accounts now will ensure a smooth transition when the two programs are integrated later this year.


How many miles are in my account?

Once you're logged-in as a SkyMiles member, you'll find your account balance in the upper left hand corner of the page. Or go to the SkyMiles page and see your mileage summary.


How do I resolve any account discrepancies?

For more information, see Account Discrepancies.


How does the September 11th Security Fee affect me?

The September 11th Security Fee is automatically calculated into your ticket price at time of purchase. The security fee also applies to SkyMiles Award Tickets.

* Phone number is valid from the U.S. If outside the U.S., call your local Reservations Sales representative.

Travel may be on other airlines.
Terms and conditions apply to all offers and SkyMiles benefits. See specific offer for details, and visit SkyMiles Membership Guide & Program Rules.
+Subject to government approval.