Contact SkyMiles

If you have questions about your account, feel free to Email Us. Many account functions can be completed online. Go to Manage Your Account to get started.

To speak with a SkyMiles representative, call 800-323-2323*. If you are a Medallion® member, check the back of your membership card for contact information. Have your SkyMiles account number and personal identification number (PIN) available to expedite your call.

If you would like to contact the SkyMiles Service Center in writing, the fax number and address are provided below. All correspondence sent by fax or mail must be signed and include the SkyMiles account number.

SkyMiles Account Support

By Fax

404-773-1945*

By Mail

Delta Air Lines, Inc.
SkyMiles Service Center, Dept. 654
P.O. Box 20532
Atlanta, GA 30320-2532

*Phone number is valid from the U. S., Canada, Puerto Rico, and U.S. Virgin Islands

Europe

If you are located in Europe, use the contact information below.

By Fax

0044-20-8-867-8897

By Mail

Delta Air Lines, Inc.
SkyMiles Service Centre
P.O. Box 548
Hayes
Middlesex UB3 9DU
United Kingdom

Asia

If you are located in Asia, use the contact information below.

China

Beijing:
Delta Air Lines, Inc.
W 501, West Wing
China World Trade Center
No. 1
Jianguomenwai Dajie
Bejing, 100004, P.R. China

Shanghai:
Delta Air Lines, Inc.
Suite 207, Shanghai Centre
Level 2, East Podium
1376 Nanjing Xi Lu
Shanghai 200040, P.R. China

Guangzhou:
Delta Air Lines, Inc.
C509, China Hotel By Marriott
Liu Hua Lu, Guangzhou,
510015, P.R. China

Tel: 40081-40081
(local call charges apply)

Toll-free fax:

• Northern China
  10 800 650 0472
  (Beijing, Tianjin, Hebei, Shanxi, Neimenggu, Liaoning, Jilin, Heilongjiang, Shandong and Henan provinces)
• Southern China
  10 800 265 0488
  (Shanghai, Chongqin, Guanzhou and remaining provinces)

Japan

Delta Air Lines, Inc.
650-35, Nanae
Tomisato-shi, Chiba, Japan 286-0293

Tel: 0120 120 747 (all Japan)
      0476-31-8000 (mobile)

Fax: 0476-90-5756

Automated information system:
0120-747-050, toll-free 24 hours a day

Korea

Delta Air Agencies Ltd
Room 301 Shin-A Bldg #39-1
Seosomoon-Dong Chung-Ku
Seoul 100-813 Korea

Tel: (02) 317-5555

Fax: (02)732-6445

Singapore

Delta Air Lines, Inc.
Singapore Post Centre
PO Box 1088
Singapore 914037

Tel: 6336-3371

Fax: 6339-2575

Thailand

Delta Air Lines, Inc.
4th Floor, Peninsula Plaza,
153 Rajadamri Road,
Bangkok 10330

Tel: 0 2254 0789

Fax: 0 2652 1800

Latin America

For all other areas, For all other areas, call your local Reservations Sales representative.