Introducing a better bridge to London
TAKE FLIGHT WITH MORE BENEFITS AND THE BEST CHOICES
We’ve teamed up with industry innovator Virgin Atlantic to bring you a better travel experience between the U.S. and London. So take off with Delta and Virgin Atlantic and enjoy more convenience through our aligned schedule, world-class amenities and plenty of perks along the way.
HAVE AN UPCOMING FLIGHT TO/FROM LONDON-HEATHROW (LHR)?
Effective March 29, 2015, please be aware that Delta flights to/from Atlanta, Detroit, Minneapolis, Philadelphia, Seattle and London-Heathrow now operate from LHR Terminal 4. See the “Travel Info” section for details. Or, read on to learn about the many benefits you’ll enjoy as part of our industry-leading partnership with Virgin Atlantic.
Perks All Around
Earn and redeem miles with ease on Virgin Atlantic flights. Plus, Diamond, Platinum and Gold Medallion® members enjoy complimentary access to select* Virgin Atlantic Clubhouseopens in a new window locations as well as elite benefits, including baggage fee waivers, Priority Boarding, Priority Check-In, accelerated security and expedited baggage service. In addition, if you’re a Delta One™ or Upper Class passenger, take advantage of Virgin’s Upper Class Wing at London-Heathrow (LHR) Terminal 3 for a seamless transfer from car to Clubhouse in 10 minutes, including drive-through check-in, baggage concierge and a dedicated, private security channel.
*Terms and conditions apply.
An unmatched network
Our combined schedule means more choice between key business markets in the U.S. and London. Take off on one of 8 daily nonstop flights between New York-JFK and London-Heathrow or 2 daily Newark flights. Additionally, we now have an aligned schedule to/from New York-JFK and new service to/from Seattle, which offers more cross-pond flexibility. Enjoy a total of 37 round-trip flights between North America and the United Kingdom each day.*
*Full schedule effective summer 2015
Our Onboard Best
Enjoy a consistent, industry-leading experience with our combined fleet. We’re talking 180° flat-bed seats with direct-aisle access and in-seat power in Delta One™ and Upper Class, extra comfort in premium economy and personal on-demand entertainment at every seat on every U.S. — U.K. flight.
Booking Virgin Atlantic at delta.com
You can book Virgin Atlantic-operated flights between North America and the U.K. directly at delta.com. Just look for “Operated by: Virgin Atlantic” when searching for your flight.
Delta Flights Operate From LHR Terminals 3 and 4. Find Your Way Before You Go.
Effective Oct 25, 2015, Delta-operated flights between London-Heathrow (LHR) and Atlanta (ATL), Detroit (DTW), Minneapolis (MSP), Philadelphia (PHL) and Seattle (SEA) now arrive and depart from LHR Terminal 4.
Delta-operated flights between LHR and Boston (BOS) and New York (JFK) will continue to arrive and depart out of LHR Terminal 3. Virgin Atlantic flights will continue to operate out of LHR Terminal 3.*
If you need to transfer between Terminals 3 and 4opens in a new window at London-Heathrow, follow the airport signs to the free Heathrow Express train, which is located prior to security. Note that typical travel time via the Heathrow Express is 20 to 30 minutes. Both Delta and Virgin Atlantic customer service agents are available at London-Heathrow should you need assistance.
Otherwise, ensure smooth sailing when flying a Virgin Atlantic-operated flight by:
- Checking in onlineopens in a new window at virgin-atlantic.com or at a Virgin Atlantic kiosk or ticket counter
- Traveling with your Medallion card if you are Diamond, Platinum or Gold Medallion member to enjoy elite benefits
- Reading up on Virgin Atlantic's carry-on and checked baggage allowancesopens in a new window
- Taking note of where your flight departs and arrives if traveling from one of the airports listed below. At these airports, Virgin Atlantic flights depart from and arrive at a separate terminal or concourse than Delta flights or only Virgin Atlantic flights are offered from the airport. For terminal information, please check flight status via delta.com or the Fly Delta app up to 24 hours prior to departure.
Who is my marketing or operating carrier?
Not sure which airline is the marketing or operating carrier for your flight? The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta Air Lines and follows the SkyMiles earning rules. However, VS18 is marketed by Virgin Atlantic and would follow the Virgin Atlantic chart. The operating carrier is the airline that flies the plane. When booking at delta.com, if a flight is flown by one of Delta’s partner airlines, the operating carrier will be noted with the flight information. If no operating carrier is noted, Delta is the operating carrier. Additionally, a Delta-operated flight features a ticket number that begins with “006”. You may check the ticket number in “My Trips” at delta.com.
Delta Air Lines
(ATL, DTW, MSP, PHL & SEA)
(BOS, EWR, JFK & LAX)
Terminal 4, Concourse B
Terminals 5 and 6
Main Terminal, Gates 1-4
Main Terminal, Gate 6
*Little Red (domestic) flights depart from Terminal 2
How to Earn & Use Miles
To earn miles for a Virgin Atlantic flight, be sure to include your SkyMiles number on your reservation, whether you are booking at delta.com or through another channel.
To use your miles for Virgin Atlantic flights, you can book directly through Delta. To book at delta.com, log in and search for flights using our Award reservation tool.
General: All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption, and travel benefits. The rules are subject to change anytime. To review the rules, please visit Membership Guide & Program Rules. Taxes and fees for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Partner offers subject to the terms and conditions of each individual offer. Offers void where prohibited by law. Offers and benefits subject to change without notice. Other restrictions may apply.
Mileage Earning & Redemption: For complete details on earning miles with Virgin Atlantic, please visit delta.com/partnerairlines. For details on redeeming miles with Virgin Atlantic, please visit delta.com/awardtravel.
Priority Check-in: Diamond and Platinum Medallion members may check in using the Upper Class check-in line. Gold Medallion members may check in using the Premium Economy check-in line. Members and guests in the same reservation are allowed to check in together at the assigned check-in line. Please travel with and be prepared to show your Medallion card to the Virgin Atlantic representative to receive these benefits.
Priority Baggage Handling: Diamond and Platinum Medallion members will receive Upper Class priority baggage handling. Gold Medallion members will receive Premium Economy priority baggage handling. Benefit is only applicable to Diamond, Platinum or Gold Medallion members in the same reservation and no guests. Please travel with and be prepared to show your Medallion card to the Virgin Atlantic representative to receive these benefits.
Priority Security: Priority security available at select airports. At LHR, Diamond and Platinum Medallion members will be able to use priority security through the Private Security Channel at Upper Class Wing or Upper Class Check-In. Gold Medallion members will be able to use priority security through the Fast Track Channel. Please see Virgin Atlantic agent for more details. Members are allowed to bring one guest through Priority Security and Fast Track. Please travel with and be prepared to show your Medallion card to the Virgin Atlantic representative to receive these benefits.
Priority Boarding: Diamond, Platinum and Gold Medallion members and their companions will be able to board with the Upper Class and Premium Economy passengers. Please listen to the announcement at the gate prior to boarding. Please travel with and be prepared to show your Medallion card to the Virgin Atlantic representative to receive these benefits.
Baggage Fee Waivers: Diamond, Platinum and Gold Medallion members may check one additional piece of baggage weighing up to 23kg (~50lbs). Waivers are only applicable to Diamond, Platinum or Gold Medallion members and are not extended to guests traveling with the same reservation. For more information about carry-on and checked baggage allowances, please visit virgin-atlantic.comopens in a new window. Please travel with and be prepared to show your Medallion card to the Virgin Atlantic representative to receive these benefits.
Clubhouse lounge access: Virgin Atlantic Clubhouse lounge access is available at select locations to Delta One™ and Upper Class passengers and Diamond, Platinum and Gold Medallion members with a same-day nonstop transatlantic flight between North America and the U.K. that is operated by Delta or Virgin Atlantic. Diamond and Platinum Medallion members may access Virgin Atlantic Clubhouses in London-Heathrow, London-Gatwick, New York-JFK, Newark, Washington-Dulles, Boston, Los Angeles and San Francisco Airports. Gold Medallion members may only access Virgin Atlantic Clubhouses within the U.S. (New York-JFK, Newark, Washington-Dulles, Boston, Los Angeles and San Francisco Airports). Diamond, Platinum and Gold Medallion members are allowed to bring one guest. While access to the Virgin Atlantic Clubhouse in the U.K. (London-Heathrow and London-Gatwick) is not available to Gold Medallion members, these members may enjoy the No. 1. Traveller Loungeopens in a new window at LHR’s Terminal 3. Please travel with and be prepared to show your Medallion card to the Virgin Atlantic representative to receive these benefits.
For more details on these benefits, please visit our partnership Frequently Asked Questions.