Delayed, Cancelled Flights or Missed Connections?

When changes happen You're in control 

Step 1: Check/change your new rebooked flight.
Step 2: Check in for your new flight & get your new boarding pass.
Step 3: Verify/change your seats

Online is a great place to find helpful information anytime flights are delayed, cancelled or connecting flights are missed. You can subscribe to One-Time Flight Notifications where you’ll be able to:

  • Sign up to receive email alerts of departures and arrivals
  • Updates of delays, cancellations, schedule changes and reminders

Sign up for One-Time Flight Notifications. 

On the Go

Having the Fly Delta app when flight changes happen is like having a Delta Red Coat in the palm of your hand.

  • Receive real time notifications of flight and gate changes
  • Rebook cancelled or misconnected flights
  • Check the latest flight status and get terminal and gate info
  • View a seat map and select or change your seat
  • Track your checked bag by scanning your bag tag– even during your flight
  • Check your status on the upgrade or standby list
  • View airport maps, transit details, weather and Delta Sky Club locations

Free to download. Always free to use in flight. Get the Fly Delta app now.

At the Airport

Need Helpopens in a new window | Missed flights/connectionsopens in a new window

Handling flight changes should be easy when you're at the airport. Self service tools are available to help you on your way as quickly as possible.

  • Delta may have already rebooked you on the next available flight. Use the Scan & Go tool to scan your old boarding pass and print your new one, along with any meal or hotel vouchers when applicable.
  • Select new flights as needed - If you want to find an alternate flight, use the touch screen kiosk to review and select your new flight.
  • You're on your way. Delta always has up-to-date flight information screens, helpful agents, and the ability to track your checked bags.
i'm content

 Find Answers

Did you find the information you were looking for?

We're here to help

Didn't find the information you need? Get in touch with someone who can help you directly.

 Write to Us

Send us an email to tell us what you need help with. We'll get back to you as soon as we can.

Send an email >

 Talk to Us

Are you a SkyMiles member?

 Let's Tweet

We're on Twitter to help you however we can. Tweet us for assistance, tips or updates.

For Customer Service:
@DeltaAssist(New Window)

For ideas, inspiration, or just to say hi:
@Delta(New Window)
@DeltaVacations(New Window)