Whether your pet is traveling within the United States or to an international destination, we want to ensure a smooth travel experience. Shipping rates depend largely on the distance your pet will travel. See Pet Travel Shipping Rates, or for additional information, you may call the numbers listed below.
Pets Traveling with Passengers
Flights within the U.S.: 800-221-1212
International flights: 800-241-4141
Pets Traveling Unescorted
Call Delta Pet First at 888-736-3738 to book your pet's travel arrangements.
International Pet Travel
Many countries have strict regulations regarding international pet travel. Remember to make arrangements in advance.
Delta International Restrictions
All international cargo shipments:
Hawaii & International Destinations
If your final destination is not listed below, contact your veterinarian for requirements specific to the country in question.
Hawaii requires that all live animals shipped or brought into the state have health and rabies inoculation certificates dated no more than 10 days before travel begins. On Delta flights to Hawaii, pets will not be accepted as carry-on baggage.
All cats and dogs are subject to a 120-day quarantine in Hawaii. If specific pre- and post-arrival requirements are met, your pet may qualify for a shorter quarantine (30 days or less). Costs are charged to the pet owner and must be paid in full upon arrival. Payment methods include cashier's check, traveler's check, money order, personal check, or cash.
Seeing-eye dogs are accepted with certain provisions, including making advanced arrangements and verifying availability and cost. For further information, visit the Hawaii Department of Agriculture or call 808-483-7151.
Delta will not accept any live animals as checked or carry-on baggage to/from the United Kingdom. However Delta will accept pets (dogs, cats and ferrets) as cargo to the U.K. under the U.K. Pet Travel Scheme. For complete details, visit Delta Cargo.
For pets traveling to other countries in the European Union, a Veterinary Certificate for domestic dogs, cats and ferrets entering the European Community for Non-Commercial Movement (Regulation (EC) No. 998/2003) is required. If your travel originates in Aruba, Bermuda, Canada, Japan, Cayman Islands or the USA, parts 1 through 4 must be completed for movement into the European Union and requires 30 days of preparation for your pet. If your travel originates in any other country, parts 1 through 5 must be completed. These regulations require a minimum of four months preparation for your pet. A microchip implant is required for your pet’s identification.
Due to lack of airport facilities, pets may not arrive into South Africa as carry-on or checked baggage. Animals may arrive into South Africa only as cargo. Violations are subject to local law, which include prosecution by the state veterinary. For complete details, visit Delta Cargo.
Both Australia and New Zealand prohibit pets as carry-on and checked baggage. The only exception is for Service Animals with correct documentation. All pets must enter or depart these countries via cargo. For complete details, visit Delta Cargo.
Effective June 1, 2008, Delta will transport service dogs and cats to London (Heathrow & Gatwick) and Manchester with the proper documentation and compliance to the UK regulations for transporting animals.
Things you must do in order to transport a service dog or cat:
Animal Reception Centers
London Gatwick (LGS)
Animal Aircare Co. Ltd.
Horley, Surrey, RH6 0SQ
(0)129 346 2180
London Heathrow (LHR)
City of London Animal Reception Centre
City of London
Guildhall, PO Box 270
London EC2P 2EJ
(0)208 745 7894
Pets on Jets
World Freight Terminal
Manchester Airport M90 5BA
(0)161 489 8220
For any questions related to the UK Pet Travel Scheme, contact the Department of Environment, Food and Rural Affairs (DEFRA).
For questions regarding transporting a service dog or cat, call Delta at 800-221-1212 and ask to speak to the CRO Desk.
Pets are not allowed in the cabin or as accompanied or excess baggage to/from Hong Kong. Special permit, import permit or quarantine permit is required for all animals and birds — including dogs and cats — before arrival in Hong Kong. Animals must be shipped as cargo covered by an air bill. For complete details, visit Delta Cargo.