Medical Emergencies

Life is unpredictable, and if you have to travel at the last minute because of a medical emergency in your family, we want to help ease your stress. Since you may not have time to qualify for an advance-purchase fare, we offer special fares for emergency situations.

Emergency medical fares are available only by calling Delta Reservations. Medical Fares are available when traveling within the 50 states, Canada, Puerto Rico and the U.S. Virgin Islands.

Visit  Delta Cares™ for information on professional services that might assist you in a time of need.

Eligibility Medical Fares
This program is available to SkyMiles Members who need to travel due to a medical emergency concerning an immediate family member. If you are not currently a SkyMiles member, you may immediately enroll to qualify.

Note: There is no child domestic Medical Fare. Children will be ticketed at the same fare as an adult domestic medical fare or applicable child's fare, whichever is lower. An infant under the age of two may travel free of charge without a seat in the same compartment as the adult.

These are the circumstances under which a Medical Fare may be available to you:
1. Hospitalization/Hospice:
The ill family member is hospitalized or under registered hospice care. The family member may be at their residence, provided they are registered in a hospice program and that their status may be verified. The visiting passenger must travel to and from location of hospital or hospice or hospice home. (Exception: On a case-by-case basis, Delta may allow travel to a city other than the location of the hospital, but is nearby so passenger can meet family members and drive to the hospital.

Required Documentation: The name and relationship of the ill family member in the hospital/hospice or at home under hospice care.

2. Military Injury: A war-injured immediate family member or fiancée may travel to and from a military designated hospital.

Required Documentation: Name of fiancée in military hospital

3. Organ Donors: An organ donor (who does not have to be an immediate family member) is traveling to or from a hospital for organ transplant procedures.

Definition of Immediate Family
Under the provisions of the Medical Fare guidelines, “Immediate Family” includes:

  • Spouse
  • Domestic partner
  • Child
  • Parent
  • Sister
  • Brother
  • Stepparent
  • Stepchild
  • Grandparent
  • Grandchild
  • Aunt
  • Uncle
  • Niece
  • Nephew
  • Stepbrother
  • Mother-in-law
  • Father-in-law
  • Son-in-law
  • Daughter-in-law
  • Brother-in-law
  • Sister-in-law
  • Stepsister

Terms & Conditions
Tickets may be purchased within three days of travel; required documentation is subject to verification.

Cancellation & Changes
Cancellation of and changes to the ticket are permitted, including outward destination. Same-day booking guidelines apply, but the fee does not apply.

SkyMiles Upgrade
Systemwide SkyMiles upgrade certificates and North American upgrades are permitted. Mileage upgrades may be used with the exception of award codes D411, D412, D625, D627. To learn more about these codes and about upgrades in general, see Upgrades.

Availability and Restrictions
Medical Fares are only available on Delta and Delta Connection® flights. Other lower, more restrictive fares may be available on Delta.com. Other restrictions may apply.

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