Bereavement

Bereavement Policy

In the event of a death or imminent death (for international travel) in your immediate family, you may have to travel at the last minute. Delta’s Bereavement policy offers additional flexibility on the best published fare for your itinerary when last minute travel is required for these situations. While fares offered under the Bereavement policy vary in price, the additional flexibility may be beneficial to accommodate unexpected changes in your travel plans.  This policy, however, can only be applied by calling Delta Reservation Sales, and is not available for purchase at delta.com.

Fares offered under Delta’s Bereavement policy are also subject to the following restrictions:

  • Tickets under the Bereavement policy are subject to availability and may not be available at time of booking
  • Delta’s Bereavement policy provides flexibility to the return portion of your trip by waiving service fees; however, fare differences may still apply
  • Lower promotional fares may be available on delta.com or through Delta Reservation Sales and may serve as a better option in some markets
  • Additional guidelines and restrictions apply


Visit Delta Cares™ for information on professional services that might assist you in a time of need.

Definition of Immediate Family
Under the provisions of the Medical Fare guidelines, “Immediate Family” includes:

  • Spouse                           
  • Domestic partner
  • Child
  • Parent
  • Sister
  • Brother
  • Stepparent
  • Stepchild
  • Grandparent
  • Grandchild
  • Aunt
  • Uncle
  • Niece
  • Nephew
  • Stepbrother
  • Mother-in-law
  • Father-in-law
  • Son-in-law
  • Daughter-in-law
  • Brother-in-law
  • Sister-in-law
  • Stepsister

All spouse related relationships apply to domestic partner.

 

Eligibility

This program is valid for SkyMiles Members needing to travel due to death or imminent death of an immediate family member. If you are not currently a SkyMiles member you may enroll immediately to qualify.

  • SkyMiles upgrades are permitted if booked in the appropriate class of service.
  • Tickets under the Bereavement policy may apply for travel worldwide. Contact Delta Reservation Sales for more details. 

Required Documentation

The following information is required so that you can purchase a ticket under the Bereavement Policy:

  • Deceased person’s name
  • Customer's relationship to the deceased
  • Name and phone number of funeral home, hospital, or hospice
  • Name of doctor (if applicable)

Children and Infants

Children will be ticketed at the same fare as an adult under the Bereavement policy or applicable child's fare, whichever is lower.  The first infant without a seat under the age of two is at no charge, the second infant must purchase a seat. There is a two infant maximum per ticketed adult. The infant must be accompanied on all flights in the same compartment by an adult.

Terms & Conditions

Purchase Requirements:
Reservations must be ticketed immediately. Tickets must be purchased with travel commencing within seven days of the death or imminent death of the immediate family member. Required documentation is subject to verification.

  • Ticketing penalties are waived on the return trip, however, fare differences may still apply 
  • International tickets are subject to additional restrictions
  • Refunds are permitted only on unrestricted bereavement tickets

Domestic tickets must be purchased — and travel must start — within seven days of the death or imminent death of the immediate family member. Required documentation is subject to verification.


SkyMiles Upgrades:
Systemwide upgrade certificates and North American upgrades are permitted. SkyMiles upgrades are permitted if booked in the appropriate class of service. Mileage upgrades may be used with the exception of award codes D411, and D412. To learn more about these codes and about upgrades in general, see Upgrades.

Availability and Restrictions:
Note that tickets sold under Delta’s Bereavement policy are only available on Delta marketed/operated and Delta Connection® flights. Other lower, more restrictive fares may be available here on delta.com. Additional restrictions may apply.

Baggage Fees: Standard baggage fees apply and are the responsibility of the passenger.

 
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