Certificates, eCredits and eGifts

Certificates & eCredits

Whether they're printed on paper or sent to you electronically, Delta Certificates and eCredits give you a number of different ways to save big on your upcoming trips.

What types of Certificates and eCredits are there?

Delta eCerts can be redeemed for a variety of money-saving offers on eligible flights, including:

  • A specific dollar amount off the cost of an eligible fare.
  • A specific percentage off the cost of an eligible fare.
  • A specific percentage off the number of miles required to purchase an Award ticket.
  • A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees.
  • A complimentary upgrade to the First or Business Class cabin.
  • SkyMiles Companion Certificates are exclusive, money-saving certificates good for one eligible round-trip flight--just for renewing your Delta SkyMiles Credit Card from American Express. Learn more about SkyMiles Companion Certificates.

eCredits are a specific monetary value that can be applied as payment toward the cost of a Delta ticket and any government-imposed taxes and fees. Examples of an eCredit:

  • Unused or partially used past date eTicket.
  • Delta Travel Voucher received when an eTicket exchange results in residual value.
  • Delta Dollars received for denied boarding compensation from an over sold flight.
  • Transportation Credit Voucher received as compensation for a service issue.
  • Miscellaneous Charge Order generally received when an eTicket exchange results in residual value and the original form of payment for the ticket was other than a credit card.
  • eGift certificates

eGift Certificates

  • You can redeem up to 3 eGifts in one transaction.
  • When you redeem an eGift Certificate, its value is applied to all passengers traveling on your itinerary until its remaining balance equals zero or all tickets have been covered.
  • If there is still a balance after the purchase of your Delta ticket, a new eGift in the sum of the balance amount will be issued.
  • eGift Certificates do not expire.
  • Previously purchased Northwest Certificates can be redeemed with Delta Air Lines.

View eGift Terms & Conditions

When you redeem Certificates or eCredits at delta.com there is no transaction fee. You can also redeem them at any Delta ticketing location, but additional fees may apply. Most Certificates and eCredits cannot be redeemed at travel agencies, other airlines, or other travel web sites please refer to the terms and conditions for details.

Can I see a list of the Certificates and eCredits I already have?

Certificates and eCredits associated with your SkyMiles number can be viewed by going to delta.com and logging in with your SkyMiles number and then go to MY DELTA and open the Certificates and eCredits module within My Wallet. Only Certificates or eCredits that were associated to your SkyMiles number when it was issued will be displayed.

If you wish to view Certificates or eCredits not associated with your SkyMiles number visit delta.com/redeem and enter your Certificate or eCredit number. You can view up to six individual numbers at one time.

How many Certificates or eCredits can I redeem toward my ticket?

The number of Certificates or eCredits that can be applied to a single ticket purchase may depend on the Certificate and eCredit type and the date of issue. Please refer to the Terms and Conditions of each individual Certificate and eCredit for complete details.

How do I redeem an individual Certificate or eCredit?

If you have an individual Certificate or eCredit to redeem:

  1. Click the Redeem a Certificate link below.
  2. Enter your Certificate or eCredit number along with any other required information.
  3. When selecting from your flight result options, eligible flights will be identified as "Certificate applied".
  4. eCredits will be applied as a form of payment at time of purchase.

Redeem a Certificate

Can I combine the Certificates and eCredits I already have?

Some Certificates and eCredits can be combined and used for a single ticket if the Terms and Conditions allow it. If you have more than one Certificate or eCredit to redeem:

  1. Click the Redeem Multiple Certificates link below.
  2. Enter the numbers along with any other required information. You can also enter your SkyMiles information to view all of the Certificates and eCredits associated with your account.
  3. Select the Certificates and/or eCredits you would like to redeem.
  4. Search for eligible flights and book your trip.

Redeem Multiple Certificates

If my eCredit covers the cost of my ticket, why do I need to provide credit card information?

Credit card information is required for all flight purchases in order to be eligible for Risk Free Cancellation online.

SkyMiles Companion Certificates

With the Delta SkyMiles Credit Card from American Express, the rewards keep coming. In fact, just for renewing your card each year, you'll receive an exclusive, money-saving SkyMiles Companion Certificate—good for one eligible round-trip flight. It's our way of saying thanks for being a cardmember—and making it easier than ever to share your travel experience with someone special. And, you can now redeem online.

How do Companion Certificates work?

Depending on the card you have, there are three different types of Companion Certificates:

  • Each year, you will receive your Reserve Companion Certificate* which allows you to bring a friend with your only cost the government taxes and fees ranging from $21.80 to $62.40 (depending upon the itinerary), and entitles you to First/Business or Economy seating.
  • Each year, you will receive your Platinum Companion Certificate** which allows you to bring a friend with your only cost the government taxes and fees ranging from $21.80 to $62.40 (depending upon the itinerary), and entitles you to Economy seating.

How do I redeem a Companion Certificate?

  1. Just click the "Redeem Now" button and log in with your SkyMiles account.
  2. Enter the 8-character certificate code from the letter or email you received.
  3. Search for eligible flights and book your trip.

Already have a Companion Certificate?     Redeem Now

*Payment of the government taxes and fees ranging from $21.80-$62.40, depending upon the itinerary, is required. Baggage charges and other restrictions apply. See terms and conditions.

**Payment of the government taxes and fees ranging from $21.80-$62.40, depending upon the itinerary, is required. Baggage charges and other restrictions apply. See terms and conditions.

***The cost of the Companion ticket ranges from $120.80-$161.40 ($99 Companion ticket fee plus $10.80-$60.00 in government taxes and fees, depending upon the itinerary.) Baggage charges and other restrictions apply. See terms and conditions.

Platinum Companion Certificate

* Payment of the government taxes and fees ranging from $$21.80-$62.40 for itineraries with two to four flight segments, is required. Baggage charges and other restrictions apply.

Eligibility:

Eligible on Delta, Delta Connection carrier and Delta Shuttle flights only (excludes all other Delta-designated codeshare flights). Companion certificate is valid for one round-trip Economy Class companion ticket with the purchase of certain adult round-trip fares on published routings within the 48 contiguous United States. Residents of Hawaii and Alaska must originate from there to the 48 contiguous United States and have an address on their SkyMiles account in Alaska or Hawaii. Companion tickets requires payment of applicable government taxes and fees which vary and depend upon the number of flight segments included in the itinerary and range from $21.80-$62.40 for itineraries with two to four flight segments.  Taxes and fees include Federal Excise Tax of $3.90 for each flight segment, Passenger Facility Charge(s) of up to $4.50 for each flight segment, a September 11th Security Fee of $2.50 for each flight segment and for travel to/from Alaska/Hawaii, U.S. International Air Transportation tax of up to $17.20 round-trip.  Taxes and fees are subject to change.  Reservations are only available at delta.com.  Companion certificate terms and conditions may vary each year of Cardmembership. Additional restrictions apply.

Restrictions:

Redemption is available only on delta.com. The certificate cannot be combined with another offer.  Both passengers must be booked at the same time, in the same class of service and in the same record.  Seats are only available in L, U, T classes of service and may not be available on all flights or markets. Most fares require an advance purchase of up to 14 days, a 3 night minimum stay and a 30-day maximum stay.  All fare rules, restrictions, advance purchase requirements, and availability are per rule of Primary Ticket fare purchased.  Companion tickets are not transferable. Primary Ticket and Companion ticket must be purchased with your Delta SkyMiles Credit Card from American Express. Both passengers must be booked on the same flights and dates, at the same time. Travel for Companion certificate must be booked and completed by the date on the front of certificate.  Validity is not based on calendar year.  Primary ticket will accrue miles. Companion ticket will not accrue miles.  Tickets are not eligible for mileage upgrades, Systemwide Upgrade Certificates, or Medallion Complimentary upgrades. Companion Certificate is void if reproduced, altered, counterfeited, obtained or used improperly, or where prohibited by law. Companion Certificate has no value except when redeemed in accordance with all terms and conditions of this offer. Companion Certificate is for new purchases only and cannot be applied to the cost of prepaid tickets, ticket by mail, miscellaneous charge orders, Airscript or previously issued tickets. Companion Certificate will be deemed fully used once tickets have been issued and will not be returned or replaced.  Companion Certificate is the property of Delta Air Lines and must be surrendered or returned upon request.
Fares, fees, schedules, offers and rules are subject to change without notice. Terms and conditions of this offer are as written and cannot be altered, modified or waived unless authorized by a corporate officer of Delta Air Lines, Inc.  All Delta SkyMiles program rules apply.  To review the rules, please visit delta.com/memberguide.

Routing/Blackout Dates:

Stopovers, open jaws, and circle trips are not permitted.  Blackout dates subject to the rules of the primary ticket fare purchased.

Co-Terminals:

Permitted if fare rules allow. NYC (JFK, LGA, EWR) may be booked online. For all other co-terminals call the Online Support Desk as they cannot be booked online with this offer.

Taxes/Fees:

The fare for Companion tickets includes government taxes and fees ranging from $21.80-$62.40 for itineraries with two to four flight segments.  Taxes and fees include Federal Excise Tax of $3.90 for each flight segment, Passenger Facility Charge(s) of up to $4.50 for each flight segment , a September 11th Security Fee of  $2.50 for each flight segment  and for travel to/from Alaska/Hawaii, U.S. International Air Transportation tax of up to $17.20 round-trip.  Taxes and fees depend on the itinerary.

Basic Cardmembers (not Additional Cardmembers) with the Gold Delta SkyMiles Credit Card, Platinum Delta SkyMiles Credit Card, Delta Reserve Credit Card, Gold Delta SkyMiles Business Credit Card, Platinum Delta SkyMiles Business Credit Card, and Delta Reserve for Business Credit Card are eligible to receive the first checked bag fee waiver on Delta and Delta Connection carrier flights. $35 fee for second checked bag. These allowances are subject to size/weight limits. Contact a Delta agent or visit delta.com for details. Taxes and fees are subject to change, are the responsibility of the passenger and must be paid at the time the primary ticket is purchased and the companion ticket is issued.

Cancellations/Ticket Changes/Reissuance:

If the primary ticket or the Companion ticket is cancelled, both tickets will be cancelled and the Companion ticketwill not be reissued.  Subject to the fare rules of the primary ticket, the value of the primary ticket, less a $200 administrative service charge and any fare difference, may be applied to future travel.  Cancellations are subject to the rules of the fare purchased.  Neither a new Companion Certificate nor Companion ticket will be issued upon a cancellation.

If the primary ticket and Companion ticket are changed after issuance, subject to the fare rules of the primary ticket, there will be a $200 administrative service charge for each of the primary ticket and the Companion ticket, plus a charge for the fare difference of the primary ticket.  Changes are subject to the rules of the fare purchased and are subject to seat availability. After travel has commenced, rerouting is not permitted.

Transferability:

The Companion Certificate is transferable, Primary ticket and Companion ticket are not transferable once issued. Companion Certificate may not be bartered or sold. Companion Certificates or Companion tickets acquired through prohibited sale/barter transactions are void and will not be honored for travel.

In the event of flight irregularities and/or cancellations, alternative flights will be on Delta only.

Reserve Companion Certificate Online Redemption Terms and Conditions

* Payment of the government taxes and fees ranging from $21.80-$62.40 for itineraries with two to four flight segments, is required. Baggage charges and other restrictions apply.

Eligibility:


Eligible on Delta, Delta Connection carrier and Delta Shuttle flights only (excludes all other Delta-designated codeshare flights). Companion certificate is valid for one round-trip First-Class or Economy Class companion ticket with the purchase of certain adult round-trip fares on published routings within the 48 contiguous United States. Residents of Hawaii and Alaska must originate from there to the 48 contiguous United States and have an address on their SkyMiles account in Alaska or Hawaii. Companion tickets requires payment of applicable government taxes and fees which vary and depend upon the number of flight segments included in the itinerary and range from $21.80-$62.40 for itineraries with two to four flight segments.  Taxes and fees include Federal Excise Tax of $3.90 for each flight segment, Passenger Facility Charge(s) of up to $4.50 for each flight segment , a September 11th Security Fee of $2.50 for each flight segment  and for travel to/from Alaska/Hawaii, U.S. International Air Transportation tax of up to $17.20 round-trip.  Taxes and fees are subject to change.  Reservations are only available at delta.com.  Companion certificate terms and conditions may vary each year of Cardmembership.  Additional restrictions apply.

Restrictions:

Redemption is available only on delta.com. The certificate cannot be combined with another offer.  Both passengers must be booked at the same time, in the same class of service and in the same record. Seats are only available in A and I classes in First Class service, and only available in L, U, T classes in Economy Class service and may not be available on all flights or markets. Most fares require an advance purchase of up to 14 days, a 3 night minimum stay and a 30-day maximum stay.  All fare rules, restrictions, advance purchase requirements, and availability are per rule of Primary Ticket fare purchased. Companion tickets are not transferable. Primary Ticket and Companion ticket must be purchased with your Delta SkyMiles Credit Card from American Express. Both passengers must be booked on the same flights and dates, at the same time. Travel for Companion certificate must be booked and completed by the date on the front of certificate.  Validity is not based on calendar year.  Primary ticket will accrue miles. Companion ticket will not accrue miles. Tickets are not eligible for mileage upgrades, Systemwide Upgrade Certificates, or Medallion Complimentary upgrades.  Companion Certificate is void if reproduced, altered, counterfeited, obtained or used improperly, or where prohibited by law. Companion Certificate has no value except when redeemed in accordance with all terms and conditions of this offer. Companion Certificate is for new purchases only and cannot be applied to the cost of prepaid tickets, ticket by mail, miscellaneous charge orders, Airscript or previously issued tickets. Companion Certificate will be deemed fully used once tickets have been issued and will not be returned or replaced. Companion Certificate is the property of Delta Air Lines and must be surrendered or returned upon request. Fares, fees, schedules, offers and rules are subject to change without notice. Terms and conditions of this offer are as written and cannot be altered, modified or waived unless authorized by a corporate officer of Delta Air Lines, Inc.  All Delta SkyMiles program rules apply.  To review the rules, please visit delta.com/memberguide.

Routing/Blackout Dates:

Stopovers, open jaws, and circle trips are not permitted.  Blackout dates subject to the rules of the primary ticket fare purchased.

Co-Terminals:

Permitted if fare rules allow. NYC (JFK, LGA, EWR) may be booked online. For all other co-terminals call the Online Support Desk as they cannot be booked online with this offer.

Taxes/Fees:

The fare for Companion tickets includes government taxes and fees ranging from $21.80-$62.40 for itineraries with two to four flight segments.  Taxes and fees include Federal Excise Tax of $3.90 for each flight segment, Passenger Facility Charge(s) of up to $4.50 for each flight segment, a September 11th Security Fee of $2.50 for each flight segment and for travel to/from Alaska/Hawaii, U.S. International Air Transportation tax of up to $17.20 round-trip. Taxes and fees depend on the itinerary.

Basic Cardmembers (not Additional Cardmembers) with the Gold Delta SkyMiles Credit Card, Platinum Delta SkyMiles Credit Card, Delta Reserve Credit Card, Gold Delta SkyMiles Business Credit Card, Platinum Delta SkyMiles Business Credit Card, and Delta Reserve for Business Credit Card are eligible to receive the first checked bag fee waiver on Delta and Delta Connection carrier flights. $35 fee for second checked bag. These allowances are subject to size/weight limits. Contact a Delta agent or visit delta.com for details. Taxes and fees are subject to change, are the responsibility of the passenger and must be paid at the time the primary ticket is purchased and the companion ticket is issued.

Cancellations/Ticket Changes/Reissuance:


If the primary ticket or the Companion ticket is cancelled, both tickets will be cancelled and the Companion ticket will not be reissued.  Subject to the fare rules of the primary ticket, the value of the primary ticket, less a $200 administrative service charge and any fare difference, may be applied to future travel.  Cancellations are subject to the rules of the fare purchased.  Neither a new Companion Certificate nor Companion ticket will be issued upon a cancellation.

If the primary ticket and Companion ticket are changed after issuance, subject to the fare rules of the primary ticket, there will be a $200 administrative service charge for each of the primary ticket and the Companion ticket, plus a charge for the fare difference of the primary ticket.  Changes are subject to the rules of the fare purchased and are subject to seat availability. After travel has commenced, rerouting is not permitted.

Transferability:


The Companion Certificate is transferable.  Primary ticket and Companion ticket are not transferable once issued. Companion Certificate may not be bartered or sold. Companion Certificates or Companion tickets acquired through prohibited sale/barter transactions are void and will not be honored for travel.  In the event of flight irregularities and/or cancellations, alternative flights will be on Delta only.