ticket agent serving customer

Air travel is about getting you there. And Delta Sky Priority helps you get there faster with exclusive services designed to improve your travel experience at every step. Now instead of waiting, you’ll always go first — whether it’s through the airport, onto the plane or exiting baggage claim.

Who is Sky Priority?

Sky Priority is available to all of our Diamond, Platinum and Gold Medallion® members. Not a Medallion member? No problem. You can experience these exclusive services by booking a Delta One™, First Class or Business Class ticket,  or if you’re a SkyTeam® Elite Plus, Virgin Atlantic Flying Club Gold, or Virgin Australia Velocity Platinum or Gold member.


  • Need to change your flight? We’re here to help. Our elite team of personal representatives are available to you 24/7 to answer any questions you may have. Whenever you need assistance, simply call the number on the back of your Medallion membership card and we’ll be happy to help.¹

    ¹Availability may vary for calls originating outside the U.S. and Canada.

  • Don’t let airport check-in slow you down. Enjoy dedicated check-in areas at the airport to help you move through quickly and get to your gate even faster.

  • Speed through security with exclusive expedited security lines at select airports. The Sky Priority expedited security lines are offered during peak times and can change locations. Be on the lookout for our Sky Priority signs to locate these lines or simply ask a Delta representative to direct you.

  • Being first on the plane definitely has its advantages. Boarding in Zone SKYPRI lets you secure the best overhead bins, so you can sit back and relax before takeoff.

  • We know how waiting for bags can be. That’s why Sky Priority gives your bags special treatment. Our expedited baggage service ensures your bags arrive first on the carousel, so you get to where you need to be without delay.

  • With Sky Priority, you’re always first. And here are just a few more ways you can enjoy being at the top of our list:

    • Enjoy earlier access to exit rows and forward cabin seats
    • Use priority lanes at Baggage Service Offices and “Need Help?” Centers

    Medallion® Program

    Sky Priority

    What's the difference?

    The SkyMiles Medallion program rewards our most frequent flyers for their continued loyalty. You must be a SkyMiles member to earn the benefits of Medallion status.

    Medallion status is earned through a combination of the miles or segments you fly plus your annual spending on Delta flights.

    Sky Priority is a suite of services designed to improve your experience at the airport.

    These services are available to the following passengers on every trip:

    •Diamond Medallion members
    •Platinum Medallion members
    •Gold Medallion members
    •SkyTeam Elite Plus customers
    •GOL Smiles Diamond members
    •Virgin Atlantic Flying Club Gold members
    •Virgin Australia Velocity Platinum members
    •Virgin Australia Velocity Gold members

    And on individual trips, these services are available to anyone who purchases a Delta One™, First Class, or Business Class ticket.

    Are there different levels of service?

    The benefits you receive are based on your current Medallion status.

    Key Benefits:
    •Unlimited Complimentary Upgrades
    •Mileage bonuses
    •Rollover MQMs
    •Choice Benefits

    Learn more about Medallion benefits here.

    There are no status levels for Sky Priority service. Everyone who qualifies for Sky Priority, as listed above, receives the same services. These services will soon be available across the 15-member SkyTeam® global airline alliance, so customers can enjoy the benefits regardless of which SkyTeam airline they’re flying.

    What is the scope of services?

    The SkyMiles Medallion program is for Delta customers.

    Sky Priority is available to eligible customers flying Delta and SkyTeam airlines.

  • Access to and use of Delta Sky Priority services are reserved for Delta One™, First and Business Class passengers, Diamond, Platinum and Gold Medallion® members, and SkyTeam® Elite Plus members on all Delta and Delta Connection® flights. Benefits subject to change at any time. All Sky Priority rules apply. All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption, and travel benefits. To review the rules, please visit
    Membership Guide & Program Rules.

    ¹Availability may vary for calls originating outside the U.S. & Canada.