Airport Advisory Information

 

Your time is valuable. Whether you're flying for business or going on vacation with your family, we want to help make your travel experience as stress-free as possible.

During your travels, you may run into longer than normal wait times or other airport delays. And even though these delays may be out of Delta's control, we want you to be aware so you can plan accordingly.

Shuttle Flights Between Boston And New York-LaGuardia

Effective November 2, 2014 (local arrival/departure time), Delta Shuttle flights between New York-LaGuardia (LGA) and Boston (BOS) will operate from LGA Terminal C.

  • With the exception of this Shuttle route (BOS-LGA and LGA-BOS), all other Delta Shuttle flights will continue to operate from LGA’s Marine Air Terminal (MAT).
  • Catch the free Port Authority shuttle bus to transfer between terminals at LGA; look for the green bus stops outside each terminal and allow at least 30 minutes to transfer.
  • Please confirm your terminal and gate before arriving for your flight via Online Check-in, Flight Status or the Fly Delta app.
  • Delta customer service agents are available at New York-LaGuardia for assistance. 

TRAVEL TO/FROM SÃO PAULO (GRU)

Effective October 11, 2014, Delta check-in counters at São Paulo-Guarulhos International Airport (GRU) will move to Terminal 1 with our partner GOL.

Travel to/from Manila, Philippines (NAIA)

Beginning July 31, 2014 for arrivals and August 1, 2014 for departures, Delta flights will operate from Terminal 3 (T3) at Manila’s Ninoy Aquino International Airport (NAIA) in Manila, Philippines. If you need to connect between our former terminal (T1) and our new terminal (T3), please note: 

  • Allow at least 1½ hours to transfer between terminals.
  • The airport’s shuttle is available between terminals. The T1 stop is located outside of security on the arrivals level (in front of the hotel lounges).
  • The shuttle departs every 30-45 minutes, and the ride to T3 takes approximately 30 minutes.
  • Taxi service is also available between terminals. Taxis are located curbside at the T1 departure level, and the ride to T3 takes approximately 30-90 minutes.
  • Proceeding through the security checkpoint at T3 takes approximately 30 minutes. 

Travel from Fairbanks, AK (FAI)

Due to the large volume of seasonal flights FAI is currently experiencing long lines at the TSA screening checkpoint. We are asking all passengers to please arrive at the airport no later than:

  • Commuter flights — 1 hour prior to scheduled departure
  • Domestic flights — 2 hours prior to scheduled departure
  • International flights — 3 hours prior to scheduled departure

Travel From Istanbul (IST)

Due to increased security screening at Istanbul Atatürk Airport (IST), passengers should arrive at the airport at least 3½ hours prior to the flight’s scheduled departure time and should be at the gate at least 1½ hours prior.

Travel to/from London-Heathrow (LHR)

  • Effective April 2, 2014 (local arrival/departure time), Delta flights between London-Heathrow (LHR) and Boston (BOS), New York-JFK and Seattle (SEA) will operate from LHR Terminal 3.
  • With the exception of these three routes (LHR-BOS, LHR-JFK and LHR-SEA), all other Delta flights will continue to operate from LHR Terminal 4.
  • If you need to transfer between Terminals 3 and 4 at London-Heathrow, follow the airport signs to the free Heathrow Express train, which is located before security, outside of the airport.  Typical travel time via the Heathrow Express is 20 minutes.
  • Please confirm your terminal and gate before arriving for your flight via Online Check-in, Flight Status or the Fly Delta app.
  • Both Delta and Virgin Atlantic customer service agents are available at London-Heathrow should you need assistance.

Bahamas, Bermuda and Aruba Departures

These airports are experiencing longer than normal customs processing times. Departing passengers are encouraged to adhere to the recommended airport arrival time for international flights, which is three hours prior to departure.

TRAVEL TO ARGENTINA

U.S. citizens must pay Argentina’s $160 reciprocity fee online prior to departure. To pay, register for the Provincia Payment System and submit your payment online. Be sure to print your receipt and keep it with your travel documents to provide proof of payment. Spanish version

 
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