Protect Your Data

Over the years, Delta has received reports of attempts by parties not affiliated with us to fraudulently gather customer information in a number of ways including: fraudulent emails, social media sites, postcards, Gift Card promotional websites claiming to be from Delta Air Lines and letters or prize notifications promising free travel. These messages were not sent by Delta Air Lines. We do not market to our customers this way, but individuals or groups intending to gather and use your personal data for their gain can be inventive in their approach – often adding messages to generate a sense of urgency so you take action.

Some messages may claim that you have purchased a Delta ticket, a credit card has been charged, order has been completed, an invoice/receipt is attached to an email or website may offer free flights for following or liking an account. If you see or receive one of these messages, do not open attachments as they may contain potentially dangerous viruses or harm your computer.

Be assured that Delta did not send these messages, and our customers’ credit cards have not been charged by Delta as a result of the emails. These messages did not originate from Delta, nor do we believe that any personal information that you provided us was used.

If you have been contacted this way, please be advised of the following security and data protection best practices to guard your personal information:

  • Change your SkyMiles account PIN/password immediately and monitor your account for any misuse if you believe someone other than yourself has access to this information. Your password on delta.com should be 6-20 characters long; cannot be the same as your SkyMiles number, email address or username; and cannot contain any special characters or non-English characters.
  • You should not click on links in such email messages or unofficial pages, nor open any attachments if the message asks you for personal information. If you receive one of these messages via email, you should delete it from your inbox and disregard the website promotional claims.
  • You should not use the same password across multiple websites that contain your personal information, particularly if it is used to make a purchase of any type.

 Official Delta Air Lines pages can be found at:

We will continue to post updates on this page as additional information becomes available.

 
close
close
close
2014-7-28
 
 
 
 
 
 
 
RECENT
SAVED
 
2014-08-28

(Including Hotel Brand, Search Radius, & Star Ratings)
Best Price Guarantee
Book on delta.com and EARN MILES!*
*Terms Apply
2014-08-28

(Including Discount & Loyalty Programs)
Book on delta.com and EARN MILES!*
*Terms Apply
 
close
OR
close
  • Please enter your 6 digit alphanumeric confirmation number.
  • Please enter your 13 or 14 digit eTicketNumber.
  • Please enter your 10 digit SkyMiles number.
  • Please enter your 10-16 digit credit card number.
  • Please enter your Last Name on the credit card.
  • Please enter your 3 digit city code or airport name.
close
i'm content
close

 Find Answers



Did you find the information you were looking for?

We're here to help

Didn't find the information you need? Get in touch with someone who can help you directly.

 Send us an email

 Give us a call

  @DeltaAssist

 Write to Us

Send us an email to tell us what you need help with. We'll get back to you as soon as we can.

Send an email >

 Talk to Us


 Let's Tweet

We're on Twitter to help you however we can. Tweet us for assistance, tips or updates.

For Customer Service:
@DeltaAssist


For ideas, inspiration, or just to say hi:
@Delta
@DeltaVacations