Contact SkyMiles

If you have questions about your account, feel free to email us. Many account functions can be completed online. Go to Manage Your Account to get started.

To speak with a SkyMiles representative, call 1-800-323-2323*. If you are a Medallion® member, check the back of your membership card for contact information. Have your SkyMiles account number and personal identification number (PIN) available to expedite your call.

If you would like to contact SkyMiles Account Support in writing, the fax number and address are provided below. All correspondence sent by fax or mail must be signed and include the SkyMiles account number.

SkyMiles Account Support

By Mail
Delta Air Lines, Inc.
SkyMiles Account Support, Dept. 654
P.O. Box 20532
Atlanta, GA 30320-2532

By Fax
1-404-773-1945*

0034 93 553 9463 (Europe only)

*Phone number is valid from the U. S., Canada, Puerto Rico, and U.S. Virgin Islands. You may also contact the SkyMiles Support Centre via telephone from any of the countries listed below. For all other areas, please call your local Reservations Sales representative.

SkyMiles Worldwide contacts

united states and canada

 

Country

Postal Address

Phone Number / Fax

 

United States and Canada

Delta Air Lines, Inc.

SkyMiles Account Support

Dept. 654

P.O. Box 20532

Atlanta, GA 30320-2532

Phone: 1-800-323-2323

 

Fax: 1-404-773-1945

 

If you are a Medallion® member, check the back of your membership card for contact information.

asia

 

Country

Postal Address

Phone Number / Fax

 

China

Beijing:

Delta Air Lines, Inc.

Room 1308, China World Office 1

No. 1 Jian Guo Men Wai Avenue

Beijing 100004, China

 

Shanghai:

Delta Air Lines, Inc.

1007, Kerry Centre

No. 1515 Nanjing Road West

Shanghai 200040, P.R. China

 

Guangzhou:

Delta Air Lines, Inc.

C509, China Hotel By Marriott

Liu Hua Lu, Guangzhou

510015, P.R. China

Phone: 40012-02364 (Toll-free)

 

Fax: 10 800 650 0472 (Toll-free)

Northern China - Beijing, Tianjin, Hebei, Shanxi, Neimenggu, Liaoning, Jilin, Heilongjiang, Shandong and Henan provinces

 

Fax: 10 800 265 0488 (Toll-free)

Southern China - Shanghai, Chongqin, Guanzhou and remaining provinces

Japan

Phone: 0570-077733 (Navi-Dial)

Phone: 0476-31-8000

Korea

Phone: 0079-8651-7538 (Toll-free)

Singapore

Delta Air Lines, Inc.

Singapore Post Centre

P.O. Box 1088

Singapore 914037

Phone: 6336-3371

 

Fax: 6339-2575

Thailand

Delta Air Lines, Inc.
4th Floor, Peninsula Plaza
153 Rajadamri Road
Bangkok 10330

Phone: 001-800-658-228 (Toll-free)

Phone: 66-2-660-6900

 

Fax: 66-2-254-0741

caribbean, bahamas and bermuda

 

Country

Postal Address

Phone Number / Fax

 

Dominican Republic

Fax: 1 800 751 2751

europe

 

Country

Postal Address

Phone Number / Fax

 

Austria

Phone: 01 206091556

Belgium

Phone: 02 2008824

Denmark

Phone: 38487774

Germany

Phone: 069380789307

Greece

Phone: 00800 44143010

(from landline only)

Ireland

Phone: 01 4897190

Italy

Phone: 02 69430744

Netherlands

Phone: 02 02035325

Spain

Phone: 91 2718164

Switzerland

Phone: 043 5579145

Turkey

Phone: 00800 44 882 3344

United Kingdom

Phone: 020 34506425

mexico, central and south america

 

Country

Postal Address

Phone Number / Fax

 

Mexico

Fax: 01 800 1234 782

Fax: 5279 0940

Belize

Fax: 0 800 200 2795

Costa Rica

Fax: 0 800 056 2003

El Salvador

Fax: 8006007 2275 9293

Guatemala

Fax: 1 800 300 0005

(within Guatemala only)

Honduras

Fax: 800 2791 9000

Nicaragua

Fax: 001 800 226 0237 254 137

Panama

Fax: 00 800 560 0043

Argentina

Fax: 0 800 333 0224

Brazil

Tel: 0800 761 0035

Chile

Fax: 800 33 21 21

Colombia

Fax: 01 800 956 1051

Ecuador

Fax: 01 800 10 10 90

Peru

Fax: 0 800 50874

Fax: 511 211 9212

Uruguay

Fax: 00 405 659

Venezuela

Fax: 0 800 100 3455

 

Country

Local Phone Number

 

Austria

01 206091556

Belgium

02 2008824

Denmark

38487774

France

01 57324295

Germany

069 380789307

Greece

00800 44143010 (from landline only)

Ireland

01 4897190

Italy

02 69430744

Netherlands

02 02035325

Spain

91 2718164

Switzerland

043 5579145

Turkey

00800 44 882 3344

United Kingdom

020 34506425

Asia

If you are located in Asia, use the contact information below.


China
Beijing:

Delta Air Lines, Inc.
Room 1308, China World Office 1
No. 1 Jian Guo Men Wai Avenue
Beijing 100004, China

Shanghai:
Delta Air Lines, Inc.
1007, Kerry Centre,
No 1515 Nanjing Road West
Shanghai 200040, P.R. China

Guangzhou:

Delta Air Lines, Inc.
C509, China Hotel By Marriott
Liu Hua Lu, Guangzhou,
510015, P.R. China

Tel: 40012-02364 (Toll-free)

Toll-free fax:

  • Northern China
    10 800 650 0472
    (Beijing, Tianjin, Hebei, Shanxi, Neimenggu, Liaoning, Jilin, Heilongjiang, Shandong and Henan provinces)
  • Southern China
    10 800 265 0488
    (Shanghai, Chongqin, Guanzhou and remaining provinces)

Japan
Delta Air Lines, Inc.
Tel: 0570-077733 (Navi-Dial)
      0476-31-8000

Korea
Tel: 0079-8651-7538 (Toll-free)


Singapore
Delta Air Lines, Inc.
Singapore Post Centre
PO Box 1088
Singapore 914037

Tel: 6336-3371
Fax: 6339-2575

Thailand
Delta Air Lines, Inc.
4th Floor, Peninsula Plaza,
153 Rajadamri Road,
Bangkok 10330

Tel: 001-800-658-228 (Toll-free)
Tel: 66-2-660-6900
Fax: 66-2-254-0741

Latin America

 

Country

FAX Number

 

Chile

800 33 21 21

Argentina

0 800 333 0224

Ecuador

01 800 10 10 90

Colombia

01 800 956 1051

El Salvador

8006007 2275 9293

Guatemala

1 800 300 0005 (within Guatemala only)

Peru

0 800 50874 or 511 211 9212

Panama

00 800 560 0043

Venezuela

0 800 100 3455

Dominican Republic

1 800 751 2751

Nicaragua

001 800 226 0237 254 137

Honduras

800 2791 9000

Uruguay

00 405 659

Belize

0 800 200 2795

Costa Rica

0 800 056 2003

Mexico

01 800 1234 782 or 5279 0940

For all other areas, call your local Reservations Sales representative.

 
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