Contact SkyMiles

If you have questions about your account, feel free to email us. Many account functions can be completed online. Go to Manage Your Account to get started.

To speak with a SkyMiles representative, call 1-800-323-2323*. If you are a Medallion® member, check the back of your membership card for contact information. Have your SkyMiles account number and personal identification number (PIN) or password available to expedite your call.

If you would like to contact SkyMiles Account Support in writing, the fax number and address are provided below. All correspondence sent by fax or mail must be signed and include the SkyMiles account number.

SkyMiles Account Support

By Mail
Delta Air Lines, Inc.
SkyMiles Account Support, Dept. 654
P.O. Box 20532
Atlanta, GA 30320-2532

By Fax
1-404-773-1945*

*Phone number is valid from the U. S., Canada, Puerto Rico, and U.S. Virgin Islands. You may also contact the SkyMiles Support Centre via telephone from any of the countries listed below. For all other areas, please call your local Reservations Sales representative.

SkyMiles Worldwide Contacts

  • United States and Canada

    Country

    Postal Address

    Phone Number / Fax

    United States and Canada

    Delta Air Lines, Inc.

    SkyMiles Account Support

    Dept. 654

    P.O. Box 20532

    Atlanta, GA 30320-2532

    Phone: 1-800-323-2323

     

    Fax: 1-404-773-1945

     

    If you are a Medallion® member, check the back of your membership card for contact information.

     
  • Asia

    Country

    Postal Address

    Phone Number / Fax

    China

    Beijing:

    Delta Air Lines, Inc.
    Room 1308, China World Office 1
    No. 1 Jian Guo Men Wai Avenue
    Beijing 100004, China

    Shanghai:

    Delta Air Lines, Inc.
    1007, Kerry Centre
    No. 1515 Nanjing Road West
    Shanghai 200040, P.R. China

    Guangzhou:

    Delta Air Lines, Inc.
    C509, China Hotel By Marriott
    Liu Hua Lu, Guangzhou
    510015, P.R. China

    Phone: 40012-02364 (Toll-free)

     

    Fax: 10 800 650 0472 (Toll-free)

    Northern China - Beijing, Tianjin, Hebei, Shanxi, Neimenggu, Liaoning, Jilin, Heilongjiang, Shandong and Henan provinces

     

    Fax: 10 800 265 0488 (Toll-free)

    Southern China - Shanghai, Chongqin, Guanzhou and remaining provinces

    India

    Phone: 0008006501847 (Toll-free)
    Phone: 0008006500373 (Toll-free)

    Japan

    Phone: 0570-077733 (Navi-Dial)

    Phone: 0476-31-8000

    Korea

    Phone: 0079-8651-7538 (Toll-free)

    Singapore

    Delta Air Lines, Inc.

    Singapore Post Centre

    P.O. Box 1088

    Singapore 914037

    Phone: 6336-3371

     

    Fax: 6339-2575

    Thailand

    Delta Air Lines, Inc.
    4th Floor, Peninsula Plaza
    153 Rajadamri Road
    Bangkok 10330

    Phone: 001-800-658-228 (Toll-free)

    Phone: 66-2-660-6900

     

    Fax: 66-2-254-0741

     
  • Caribbean, Bahamas and Bermuda

    Country

    Postal Address

    Phone Number / Fax

    Dominican Republic

    Fax: 1 800 751 2751

     
  • Europe

    Country

    Postal Address

    Phone Number / Fax

    Austria

    Phone: 01 206091556

    Belgium

    Phone: 02 2008824

    Denmark

    Phone: 38487774

    Germany

    Phone: 069380789307

    Greece

    Phone: 00800 44143010

    (from landline only)

    Ireland

    Phone: 01 4897190

    Italy

    Phone: 02 69430744

    Netherlands

    Phone: 02 02035325

    Spain

    Phone: 91 2718164

    Switzerland

    Phone: 043 5579145

    Turkey

    Phone: 00800 44 882 3344

    United Kingdom

    Phone: 020 34506425

     
  • Mexico, Central And South America

    Country

    Postal Address

    Phone Number / Fax

    Mexico

    Fax: 01 800 1234 782

    Fax: 5279 0940

    Belize

    Fax: 0 800 200 2795

    Costa Rica

    Fax: 0 800 056 2003

    El Salvador

    Fax: 8006007 2275 9293

    Guatemala

    Fax: 1 800 300 0005

    (within Guatemala only)

    Honduras

    Fax: 800 2791 9000

    Nicaragua

    Fax: 001 800 226 0237 254 137

    Panama

    Fax: 00 800 560 0043

    Argentina

    Fax: 0 800 333 0224

    Brazil

    Tel: 0800 761 0035

    Chile

    Fax: 800 33 21 21

    Colombia

    Fax: 01 800 956 1051

    Ecuador

    Fax: 01 800 10 10 90

    Peru

    Fax: 0 800 50874

    Fax: 511 211 9212

    Uruguay

    Fax: 00 405 659

    Venezuela

    Fax: 0 800 100 3455

     

Country

Local Phone Number

Austria

01 206091556

Belgium

02 2008824

Denmark

38487774

France

01 57324295

Germany

069 380789307

Greece

00800 44143010 (from landline only)

Ireland

01 4897190

Italy

02 69430744

Netherlands

02 02035325

Spain

91 2718164

Switzerland

043 5579145

Turkey

00800 44 882 3344

United Kingdom

020 34506425

 

Asia

If you are located in Asia, use the contact information below.

China

Beijing:
Delta Air Lines, Inc.
Room 1308, China World Office 1
No. 1 Jian Guo Men Wai Avenue
Beijing 100004, China

Shanghai:
Delta Air Lines, Inc.
1007, Kerry Centre,
No 1515 Nanjing Road West
Shanghai 200040, P.R. China

Guangzhou:
Delta Air Lines, Inc.
C509, China Hotel By Marriott
Liu Hua Lu, Guangzhou,
510015, P.R. China

Tel: 40012-02364 (Toll-free)

Toll-free fax:

  • Northern China
    10 800 650 0472
    (Beijing, Tianjin, Hebei, Shanxi, Neimenggu, Liaoning, Jilin, Heilongjiang, Shandong and Henan provinces)
  • Southern China
    10 800 265 0488
    (Shanghai, Chongqin, Guanzhou and remaining provinces)

Japan
Delta Air Lines, Inc.
Tel: 0570-077733 (Navi-Dial)
      0476-31-8000

Korea
Tel: 0079-8651-7538 (Toll-free)


Singapore
Delta Air Lines, Inc.
Singapore Post Centre
PO Box 1088
Singapore 914037

Tel: 6336-3371
Fax: 6339-2575

Thailand
Delta Air Lines, Inc.
4th Floor, Peninsula Plaza,
153 Rajadamri Road,
Bangkok 10330

Tel: 001-800-658-228 (Toll-free)
Tel: 66-2-660-6900
Fax: 66-2-254-0741

Latin America

Country

FAX Number

Chile

800 33 21 21

Argentina

0 800 333 0224

Ecuador

01 800 10 10 90

Colombia

01 800 956 1051

El Salvador

8006007 2275 9293

Guatemala

1 800 300 0005 (within Guatemala only)

Peru

0 800 50874 or 511 211 9212

Panama

00 800 560 0043

Venezuela

0 800 100 3455

Dominican Republic

1 800 751 2751

Nicaragua

001 800 226 0237 254 137

Honduras

800 2791 9000

Uruguay

00 405 659

Belize

0 800 200 2795

Costa Rica

0 800 056 2003

Mexico

01 800 1234 782 or 5279 0940

 

For all other areas, call your local Reservations Sales representative.