Yes. SkyMiles members have the ability to combine Economy, First, Business and BusinessElite® Class into one round-trip Award Ticket.
Yes. Award Travel on delta.com is limited to travel on Delta, Delta Connection®, Air France, KLM, Hawaiian, Aeromexico, Alaska, Korean Air, and Virgin Australia International Airlines. For travel on other SkyMiles airline partners, call 800-323-2323* or the number on the back of your SkyMiles membership card and have your password available. Non-U.S. based customers can contact us for assistance.
At the time reservations are made, the member may designate that the Award Ticket be issued in the name of another person.
Once you're logged-in as a SkyMiles member, you'll find your account balance in the upper left hand corner of the page. Or go to the SkyMiles page and see your mileage summary.
For more information, see Account Discrepancies.
The Award Ticket redeposit fee is $150 USD. This fee is waived for Diamond and Platinum Medallion members. Award Tickets not canceled at least 72 hours prior to the originating flight departure time are nonrefundable.
Yes. Members can make changes to an Award Ticket up to 72 hours prior to the original departure time (outbound or return). All taxes and fees associated with that ticket will apply. The fee for reissues is $150 USD. The fee is waived for Diamond and Platinum Medallion members, provided the member makes changes at least 72 hours prior to the original flight departure time. Miles for Award Travel are nonrefundable for flights canceled or changed within 72 hours of the original flight departure time. See Award Travel Fees for full terms and conditions.
The waiver for redeposit and reissue is based on the status of the SkyMiles account from which the miles are being redeemed. If the miles were redeemed from either a Diamond or Platinum Medallion member’s account, then the fees will be waived.