SkyMiles

Learn more about all the versatility around our loyalty program.

SkyMiles FAQs

Find out more about our award-winning frequent flyer program and the great benefits it provides for our customers. Learn More

Buy Miles FAQs

Start here for information about buying miles to boost your status. Learn More

Gift Miles FAQs

Sharing is caring. Get all the answers to your questions about gifting miles to your family and friends. Learn More

Transfer Miles FAQs

Get to know your frequent flyer miles. Learn how to transfer miles from one SkyMiles® account to another. Learn More

Mileage Booster™ FAQs

Learn how to increase your mileage balance by purchasing extra bonus miles with every eligible flight. Go

Share Miles FAQs

Did you know...SkyMiles® members can share miles between accounts? Share your flight miles with family and friends. Make your next trip a group trip. Learn More

Skymark Airlines Award Travel FAQs

Learn about Skymark Airlines award travel and use your SkyMiles® account for travel to Europe. Learn More

Account Activity FAQs

The Insider statement email is a summary of your SkyMiles account activity that can be viewed at delta.com. Learn More

Award Ticket FAQs

Learn more about ways to redeem miles for an Award Ticket. Go

Medallion® Qualification Dollars FAQs

Learn more about changes to how you earn Medallion status coming in 2014. Go

Crossover Rewards FAQs

Frequently Asked Questions (FAQs) about Crossover Rewards, exclusively for SkyMiles Medallion® and Starwood Preferred Guest elite members.

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Are you a SkyMiles member? Yes No

1-800-323-2323
24 hours 7 days a week

Domestic Reservation 1-800-221-1212
24 hours 7 days a week

Disability Assistance(US): 1-404-209-3434
24 hours 7 days a week

1-800-241-4141
24 hours 7 days a week

1-800-323-2323
24 hours 7 days a week

1-888-750-3284
24 hours 7 days a week

Phone: 1-404-773-0305
Hours: Mon-Fri, 8am-7pm ET (except on U.S. holidays)

Delayed, Lost or Damaged Baggage

1-800-352-2746

1-800-532-4777
Hours: Mon-Fri, 8am-8pm ET

Spanish: 1-800-511-9629
Japanese: 1-800-327-2850

Ouagadougou City: 226-30-6365

Douala City: 237-342-15-55
Yaounde City: 237-342-15-55

Abidjan City: 225-20202424

Cairo City: 2-2736-2030 2-2736-2039
8:30am - 5:00pm - Saturday to Thursday

Accra City: 233-(0)30-221-3111
8:30am - 6:00pm - Monday to Friday
Kumasi City: 233-(0)32-203-1121
10:00am - 1:00pm - Saturday

Nairobi City: 254-20-316968
8:30am - 1:00pm / 2:00pm - 5:00pm - Monday to Friday
254-20-2212854
9:00am - 1:00pm - Saturday

Monrovia City: 231-(0)6-782-226
9:00am - 5:00pm - Monday to Friday 10:00a - 1pm Sat

Bamako City: 223-222-22-12 223-222-61-09
9:00am - 1200noon / 3:00pm - 6:00pm - Monday - Friday

Nouakchott City: 222-25-18-02
9:00am - 1200noon / 3:00pm - 6:00pm - Monday - Friday

All Cities: 002-11-0011 for Operator, then
800-221-1212

Windhoek City: 482-4582
8:30am - 5:00pm - Monday to Friday // 9am-7pm

Lagos City: 234-1-279-9000
8:30am - 5:00pm - Monday to Friday // 9am - 12 noon Sat

Dakar City: 221-33-849-6955
9:00am - 1200noon / 3:00pm - 6:00pm - Monday - Friday

All Cities: 27-11-482-4582
8:30am - 5:00pm - Monday to Friday // 9am - 12 noon Sat

Lome City: 228-216-910

Phnom Penh City: 011-855-23-221-134 or 334

Within China Toll-free: 400-120-2364
Hong Kong Toll-free: 800-965-716
Assistance available in English/Mandarin 24hrs a day, 7 days a week
Assistance available in Cantonese:
8am - 7pm, Mon-Fri
8am - 5pm, Sat

Within India: 91-124-272 3050
9am-6pm M-Sat closed Sunday
Toll-free: 1800-1800-099
9am-6pm M-Sat closed Sunday

Jakarta: 62-21-520-3152
9am-5pm M-F, 9am-1pm Sat

Within Japan (Navi-Dial): 0570-077733
9am - 8pm, 7 days a week
IP, PHS, Overseas: 81-476-31-8000
9am - 6pm Mon-Fri, 9am - 5pm Sat/Sun

Kuala Lumpur City: 6-03-2282-4648
9am-5:30pm M-F
Penang City: 6-04-370-2330
9am-1pm Sat

Manila City: (0063)-2-8418800
8am - 6pm Mon-Fri, 8:30am-12:30pm Sat and holidays

Singapore City: 65-6336-3371
Assistance available 24hrs a day, 7 days a week

Seoul City: 0079-8651-7538 (Toll-free)
9am - 6pm, Mon-Fri, Closed Sat/Sun
Travel Agency Line: 82-2-754-1921
8am - 5pm Mon-Fri, Closed Sat/Sun

Colombo City: 9411-233-8734
8:30am-5pm M-F, 9am-12:30pm Sat Closed Sun

Within Taiwan Toll-free: 0080-655-1982
8am - 7pm Mon-Fri, 8am - 5pm Sat

Bangkok City: 001-800-658-228 (Toll-free)
Assistance available in Thai: 7am - 4pm, Mon-Fri
Assistance available in English 24hrs a day, 7 days a week

Hanoi City: 84-4-3941-1320
Ho Chi Minh City: 84-8-7306-6888
8:30am-5:30pm Mon-Fri, 8:30am-12noon Sat

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-1555
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 1-809-200-9191 or 1-800-751-3222
0600-0100 local time

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 509-29-43-35-82
0500-0000 local time

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

Dutch Side: 546-7616 or 001-800-872-2881 for operator,
then 800-221-1212
French Side: 0800-225-630
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

All Cities: 01-800-221-1212
24 hours 7 days a week

All Cities: 800-221-1212
24 hours 7 days a week

Vienna City: +43-(0)820-951-001
8am-8pm M-F, 9am-5:30pm Sat

Brussels City: +32-(0)70-300-872
8am-8pm M-F, 9am-5:30pm Sat

Zagreb City: +385-(1)4890-801/802 or +385 (1) 060-409-409

Zagreb City: +385 (1)4890-801/802 or +385 (1) 060-409-409

Prague City: 420-233-0909-33

Copenhagen City: +45-823-32-721
8am-6pm M-F

All Cities: +44-871-22-11-222

Helsinki City: 358-(0)981-710406
9am-6pm M-F

All Cities: +33-(0)892-702-609
8am-8pm M-F, 9am-5:30pm Sat

All Cities: +49-(0)1-805-805-872
8am-8pm M-F, 9am-5:30pm Sat

All Cities: +44-871-22-11-222

All Cities: +30-210-99-80-444
9am-5pm M-F

Budapest City: 36-1-301-6680

All Cities: 800-9359 (International toll free)
6am-4pm M-F

All Cities: +353-(0)818-904-872
8am-8pm M-F, 9am-5:30pm Sa/Su

All Cities: 892 057 or +39 02 3859 1451 (when calling from US cell phone)
8am-8pm M-F, 9am-5:30pm Sat

All Cities: +381-11-2638222

All Cities: +381-11-2638222

Amsterdam City: +31-(0)20-721-9128
8am-8pm M-F, 9am-5:30pm Sat

Oslo City: 47-220-017-01
8am-6pm M-F

Warsaw City: +48-22-556-6477

Lisbon City: 351-21318-0062

All Cities: 4021-206-92-01

Moscow City: 495-937-9090
9am-6pm M-F, 9am-1pm Sat
All Other Cities: 8-800-700-0990
9am-6pm M-F, 9am-1pm Sat

8-800-700-0990
9am-6pm M-F, 9am-1pm Sat

Local: +381-11-2638222

Local: 0850-606-004
International: 420-233-0909-33

All Cities: +386-1-244-34-47

All Cities: +34-902-810-872
8am-8pm M-F, 9am-5:30pm Sat

Stockholm City: +46-8-519-92-216
8am-6pm M-F

All Cities: +41-848-000-872
8am-8pm M-F, 9am-5:30pm Sat

All Cities: +90-(0)212-310-19-99
8:30am-5:30pm M-F

Kiev City: 38-044-287-35-95 and 38-044-490-6502

All Cities: +44-871-22-11-222
8am-8pm M-F, 9am-5:30pm Sa/Su

Belize City: 225-2010
4am-11pm
All Other Cities: 0800-225-2010
4am-11pm

All Cities: 0800-056-2002
4am-11pm

San Salvador City: 2-275-9292
4am-11pm
All Other Cities: 800-6005
4am-11pm

Guatemala City: 2263-0600
4am-11pm
All Other Cities: 1-800-300-0005
4am-11pm

San Pedro Sula City: 2550-1616
4am-11pm
All Other Cities: 800-2791-9000
4am-11pm

Mexico City: 5-279-0909
4am-11pm
All Other Cities: 01-800-123-4710
4am-11pm

Managua City: 2254-8130
4am-11pm
All Other Cities: 001-800-226-0225
4am-11pm

Panama City: 214-8118
5am-12pm
All Other Cities: 00800-560-0041
5am-12pm

Manama City: 973-17-225-650

Tel Aviv City: 972-3-513-8000
9am-5pm Sun-Thur

Amman City: 06-4643-661
9am-5pm Sun-Thur

Kuwait City: 965-2-225-7925
8:30am - 1:30pm / 4:00pm - 7:30pm - Saturday to Thursday

Ramallah City: 972-2-2961-841

Doha City: 974-483-0725/0726
8:00am - 630pm - Saturday to Thursday

Dhahran City: 9663-8821675
Jeddah City: 2-657-0555
Riyadh City: 966-1-461-3688
8:30am - 1:00pm / 4:00pm - 7:30pm - Saturday to Thursday

Abu Dhabi City: 9712-671-3033
9:00am - 1:00pm / 2:00pm - 7:00pm - Saturday to Thursday Dubai City: 9714-397-0118
9:00am - 1:00pm / 2:00pm - 7:00pm - Saturday to Thursday

Sydney (Toll-free: 1800-144917
9:00am - 5:30pm - Monday to Friday

Auckland City: 09-977-2232
8:30am - 5:00pm - Monday to Friday

All Cities: 0800-666-0133
7am-8pm SCL time

Major cities: 4003-2121
8am-8pm M-F, 9am-3pm Sa/Su
Other cities: 0800 881-2121
8am-8pm M-F, 9am-3pm Sa/Su
Fax: 2460-4001, Extension: 1749
8am-8pm M-F, 9am-3pm Sa/Su

Santiago City: 02-200-2700
7am-8pm
All Other Cities: 800-20-20-20
7am-8pm

All Cities: 01-800-956-1035
5am-12pm

All Cities: 1-800-10-10-60
5am-12pm

All Cities: 1-80-086-234-56
0600-0100

Lima City: 211-9-211 5am-12pm
Toll Free: 0800-50861 5am-12pm
All Other Cities: 0800-43210
5am-12pm

All Cities: 0004-056-33
0800-0300

Caracas City: 958-1000
5:30am-12:30pm
All Other Cities: 0-800-100-3453
5:30am-12:30pm

1-800-323-2323
24 hours 7 days a week

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