Reservations & Ticketing FAQs

Booking Online

  • Why should I purchase at delta.com instead of somewhere else?

    When you purchase your ticket at delta.com, you will avoid direct ticketing charges and online booking fees charged by other travel websites. We guarantee you will find the lowest Delta fares available online on delta.com - or your money back.

  • Can I make my reservation at delta.com and purchase my ticket later?

    No. You must purchase your ticket when you make your reservation at delta.com. We accept American Express, Visa, MasterCard, Discover® Network, Carte Blanche, JCB, Delta Equity Card, Diners Club, UATP, PayPal and PayPal Credit.

  • Can I purchase tickets at delta.com for travelers other than myself?

    Yes. You may purchase tickets at delta.com for up to nine passengers.

  • What is the difference between searching by price and searching by schedule?

    We offer the ability to search for flights by Price or by Schedule on our Advanced Booking Page. Searching by Price will show you the best fares for the markets and times you have selected and we will show you the price upfront. Searching by Schedule will present a comprehensive list of flights for your search criteria. However, we will only show the price after you have selected all of the flights for your trip.

  • I have a specific flight I am searching for, but I do not see it in the flight results on delta.com. How can I find it?

    If you are looking for a specific flight, searching by Schedule offers a comprehensive list of flights for the search criteria you have provided. We offer search by Schedule on our Advanced Booking Page. We also offer a variety of search options on the Advanced Booking Page as well as sort and filter options on the results pages that may help narrow down your search.

  • Can I make a reservation with my SkyMiles on delta.com?

    Yes. Simply click the "Book SkyMiles Award Ticket" checkbox on our homepage or Advanced Booking Page to shop for an Award Ticket. Once you've selected your itinerary and logged on with your SkyMiles number and PIN, you'll be asked for your credit card to secure your reservation and ticket. Award Travel on delta.com is limited to travel on Delta, Delta Connection®, Aeromexico, Air France, Alaska, Hawaiian, KLM, Korean Air and Virgin Australia International Airlines.

  • What is Pay with Miles and how can I use it?

    Pay with Miles is an exclusive benefit for Gold and Platinum Delta SkyMiles and Delta Reserve Credit Cardmembers that allows you to redeem your miles towards all or part of Delta ticket. Make sure you are logged in with your SkyMiles account number and PIN before searching for flights, and we will mark which flights are Pay with Miles eligible. On the Trip Summary page you will be able to select money, miles, or a combination of both. For more information visit Pay with Miles.

  • Can I make a hotel reservation at delta.com?

    Yes. Get the best rates and earn miles when you reserve a hotel room online.

  • Can I rent a car at delta.com?

    Yes. Earn miles when you rent a car online and have the car waiting for you at your airport destination.

Cancellations & Changes

SkyMiles Upgrades

Ways to Pay

  • What is PayPal?

    PayPal is a secure, quick, and easy online payment method that provides the security and convenience of paying with your bank or credit card without entering your account number. PayPal is currently offered as a payment option for new tickets purchased at delta.com for U.S. customers. Contact PayPalopens in a new window for additional information and to enroll.

  • Are there any restrictions when using PayPal?

    PayPal is currently not available as a payment option for Award Tickets or reissued tickets for U.S.-based customers.

    PayPal is only valid for delta.com eligible bookings. Please refer to PayPalopens in a new window for additional information related to the PayPal payment product.

  • What is PayPal Credit?

    PayPal Credit is the quick, easy, secure way to pay online without using your credit card. Simply choose this option at checkout, enter requested information, and in a few easy steps you're done. You'll receive a bill in the mail. PayPal Credit offers flexible terms, that allow you to choose to pay in full or over time. Subject to credit approval. Visit PayPal Creditopens in a new window to learn more.

  • Are there any restrictions when using PayPal Credit?

    PayPal Credit is not offered as a payment option for itineraries originating outside the U.S. PayPal Credit is currently not available as a payment option for Award Tickets or reissued tickets for U.S.-based customers. PayPal Credit is only valid for delta.com eligible bookings. Please refer to PayPal Creditopens in a new window for additional information related to the PayPal Credit payment product.

  • Can I apply the value of an unused ticket or travel voucher as credit towards a ticket purchase at delta.com?

    Yes. The remaining value of an unused ticket can be used towards a delta.com ticket purchase. Delta Travel Vouchers (DTV) and Electronic Miscellaneous Charge Orders (EMCO) can be used at delta.com as well. During the delta.com reservations process you will have an opportunity to use either of these voucher types as a form of payment. Please refer to eCredits and Certificates for additional information.

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