Baggage FAQs

You've got baggage. You've got questions. Luckily, we have answers. If you don't see the answer to your question here, feel free to contact us.

How many bags may I carry on?

You may bring one carry-on item onboard the aircraft, plus one personal item. See our Baggage page for further information.

Passengers travelling on Delta Connection flights with 50 seats or less are permitted to carry personal items onboard the aircraft.  Due to limited overhead and under seat space, larger items will be tagged with a pink Gate Claim/Planeside tag and loaded in the cargo bin.  These bags will be returned to the passenger upon deplaning

All carry-on items must meet Federal Aviation Administration (FAA) regulations and may not exceed 22" x 14" x 9". The FAA mandates that all carry-on items fit under a seat or in an enclosed storage compartment.

Our gate or flight personnel may need to further limit the amount of carry-on baggage for a particular flight, depending on the cabin storage capacity of the plane and the expected number of passengers.

Are there exceptions to the carry-on allowance rule?

Yes. See our Baggage page for more information.

Can Medallion members continue to check bags at no charge?

Silver Medallion and SkyTeam Elite members may check one bag up to 70 lbs (32kg) at no charge on Delta and Delta Connection operated flights. Silver Medallions holding a Reserve, Platinum or Gold Delta SkyMiles Credit Card from American Express (as the Primary Cardholder) may continue to check a second bag up 70 lbs (32kg) free of charge on Delta and Delta Connection flights.  First and second baggage fee waivers apply to up to nine people traveling in the eligible Silver Medallion member’s reservation. This rule will apply to Economy Class tickets within or between the United States, U.S. Virgin Islands, Puerto Rico, and Canada.   

Delta SkyMiles Gold, Platinum and Diamond Medallion members and SkyTeam Elite Plus members may continue to check two bags up to 70 lbs (32kg) at no charge on Delta and Delta Connection operated flights.  This benefit will apply to up to nine people on the eligible members reservation.

Please refer to delta.com/baggage for more details.

What is the checked baggage policy for SkyTeam Elite/ElitePlus customers traveling on Delta?

SkyTeam Elite/ElitePlus customers in the Economy cabin are subject to the current checked baggage fees. For full details and baggage fees, visit the Baggage page.

Do bag fees apply to all passengers traveling internationally?

Some bag fees apply to passengers traveling to Aruba, Bahamas, Bermuda, Cayman Island, Europe and Mexico. The latest updates and exceptions to these fees can be found on the Baggage page.

What bag fees apply to international passengers who have connections/stopovers within the U.S.?

If all flights are on the same itinerary, international fees and rules apply to passengers traveling internationally with a connection or stopover the U.S.

If an international passenger travels to the U.S. and continues their travel within the U.S. on a separate ticket, domestic rules apply.

Complete rules can be found on the Baggage page.

Do checked bag fees apply to all U.S. territories?

No. The current checked bag fees only apply to Puerto Rico and the U.S. Virgin Islands.

What is the checked baggage policy for active U.S. Military personnel?

If you are: 1) active duty U.S. military personnel on orders to or from duty stations and dependents traveling with them; or 2) active U.S. military dependents traveling on relocation orders, you may check the following at no charge:

  • Up to four bags in Economy Class on Delta and in all cabins on Delta Connection flights.
  • Up to five bags in BusinessElite, First and Business Class on Delta aircraft only.

 Note: each bag may weigh up to 70 lbs. (32 kg) and measure up to 80 linear inches (203 cm).

Additionally, active military personnel traveling on personal business on Delta and Delta Connection operated flights may check two bags up to 50 lbs (23 kg) and 62 linear inches (158 cm) at no charge.

Are golf clubs considered part of the free domestic baggage allowance for Medallions, First and Business Class pasengers and SkyMiles Credit Cardholders?

One golf bag may be accepted as checked baggage, and overweight fees will apply to bags that exceed 50 lbs. For detailed information on traveling with sports equipment, see Special Items.

How can I ensure that my baggage will arrive with me?

We require outside personal identification on all checked baggage. We also recommend inside identification details, just in case the outside identification gets lost.

Remember to always carry medicine, money, valuable documents, keys, jewelry, cameras and other small fragile items in your carry-on luggage, just in case your baggage is separated from you for a time. And remember to never lock your luggage.

If I pack my camera in a suitcase, will it be covered under Delta's liability?

Unfortunately, we cannot assume liability for jewelry, cash, camera equipment or other similar valuable items contained in checked or unchecked baggage on domestic flights. See the Delayed, Lost or Damaged  page for more information.

Are carry-on items included in Delta's baggage liability?

We do not assume liability for unchecked items unless they are given to our personnel for storage during the flight or otherwise delivered into our custody for travel.

Does my walking cane have to be stowed in a specific area on the aircraft?

Federal regulations require that a cane must be stowed for take off and landings in an approved storage compartment. This includes the area under passenger seats, as long as the cane doesn't protrude into the aisle or otherwise disturb the crew or other passengers.

Lost Items Frequently Asked Questions

I have not received a response from Lost and Found Central, what is going on?

Please check your SPAM box and verify the email address that you entered into your Lost Item Report to be sure we have your correct email address.

Will you keep me updated on the status of the search for my lost item?

You will receive an email from Delta’s Lost & Found Central when you file the report for your lost item. If we find an item that matches the description of your lost item, we will send you an email notification with further instructions to allow for confirmation that the item is yours. While we are searching for your lost item we will update you via email throughout the process.

How long will you search for my lost item?

A thorough search will take place for approximately 14 days after we receive the lost item report. If we are unable to find your item, you will receive an email notification informing you that we have been unsuccessful in our efforts.

How will I know if my item has been found?

If we locate an item that matches the description of your lost item, Lost & Found Central will contact you via email and/or phone to verify that the item is yours and arrange for delivery of the item.

If my item is found how will it be returned to me?

Lost & Found Central will ask you to provide a FedEx account number for billing purposes and a shipping address. If you do not have a FedEx account, you can easily create one at FedEx.com.

I don't have an email address, how will I be contacted?

If you do not have an email address you will be contacted via telephone only if it appears that your item has been located. We cannot provide status updates via telephone.

What happens with official documents or government-issued IDs if you are unable to locate the Owner?

Military IDs will be sent to the Department of the Navy, NAS-JRB ID Office. This department will then facilitate the return to the various military branches.

Passports will be sent to the U.S. Department of State, CA/PPT/S/L/LE, ATTN: CLASP

All other personal documents that we are unable to return will be destroyed.

My lost item is REALLY important, is there someone that I can call to look a little harder?

We understand that every lost item is very important to each individual, and undergo an exhaustive search to locate every single item reported. Please be assured that we take each Lost Item Report very seriously and will go to every effort to locate and return your lost item(s).

My lost item is electronic and has a data plan associated to it. Should I turn it off?

Yes. Although we are conducting an exhaustive search and hope to locate your item, you should immediately deactivate any associated data plans for your own protection. We recommend that you leave call service activated on phones for a period of one week to assist in our search and verification process.

What can I do to help increase the chances of finding my item?

Please provide detailed, accurate descriptions on the Lost Item Report Form. If possible, gather the descriptive information about the item(s) prior to filling out the form and be sure to include any and all identifiable details to help in our search. Please enter the information just as it appears on the item. Also, be sure to include the flight date and flight number reflecting when your item(s) were lost. You may also provide additional information in both the "brief description" field, as well as the "help us find your item" area. Failing to include information in either of these fields will limit our ability to find your item. We also ask that you file your report within 7 days of your item becoming lost. Reports filed after 7 days have a decreased chance of item recovery.

I've already filed a Lost Item report but I need to update it with additional information. How can I do that?

You can update the information on your Lost Item Report up to two weeks after filing it by clicking on this link Lost Item Update. Please be ready to provide your Lost Item Report number and the last name included on the report.

 
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