Membership Guide & Program Rules

When you’re a SkyMiles member, it’s good to have a handle on all the rules of the program. The more you know about SkyMiles, the more you can take advantage of all its benefits and make the most of your membership.

Here are some quick ways to access information about the SkyMiles program.


SkyMiles Rules & Conditions

Always remember, all benefits that Delta offers in the SkyMiles program are conditioned upon your compliance with this Membership Guide and Program Rules, the terms and conditions described elsewhere throughout, all terms and conditions of Delta’s contract of carriage, Delta’s fare rules and all other applicable Delta rules and regulations. These rules are subject to change at any time. Unless otherwise stated, the current rules in effect at the time of your travel or request for a benefit or other transaction will govern that transaction. Delta has the sole right to interpret and apply this Membership Guide and Program Rules. Please check back frequently for program updates or rule changes.

Account Deletion & Mileage Expiration


Conditions of Enrollment

Delta Password

Governing Law

Name and Address Changes

Privacy Statement

Program Changes & Termination

Restrictions on Transfer

Sale or Barter Prohibited

SkyMiles Statements & Program Updates

Telephone Numbers for Reservations or Information

Termination and/or Mileage Deduction for Violations

Void Where Prohibited By Law

Award Travel And Pay With Miles Rules & Conditions

SkyMiles members can redeem miles for Award Travel. Award Travel is limited to two connections per origin and destination for domestic travel and three connections for international travel. Taxes and fees for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Mileage will automatically be deducted from your account when completing your mileage redemption transactions. All SkyMiles Award Travel is subject to the terms and conditions of the contract of carriage of the transporting carrier. In addition, the following terms and conditions apply to all Delta and multi-airline partner Award Travel.

Award Transfer

Blackout Dates

Capacity Controls

Changes to Award Travel


Duplicate or Conflicting Reservations

Lost/Stolen Award Tickets

Mileage Upgrade Awards

Miles + Cash Award Tickets

Name Changes

Open Jaw

Partner Airlines

Pay with Miles

Prohibited Destinations

Responsibility for Taxes, Fees & Other Charges

Round-the-World Awards


SkyMiles Marketplace




Ticket Validity

Unused Award Tickets

Upgrade with Miles



Mileage Credit Rules & Conditions

See SkyMiles Program Updates to learn more about recent changes to the SkyMiles program.

General Rules for Mileage Credit

Calculation of Mileage Credit for Air Travel

Calculation of Mileage Credit for Hotel Reservations

Calculation of Mileage Credit for Car Rentals

Mileage Credit Restrictions

Account Discrepancies

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