Membership Guide & Program Rules

When you’re a SkyMiles member, it’s good to have a handle on all the rules of the program. The more you know about SkyMiles, the more you can take advantage of all its benefits and make the most of your membership.

Here are some quick ways to access information about the SkyMiles program.

GET WITH THE PROGRAM

  • SkyMiles Rules & Conditions

    SkyMiles Rules & Conditions

    Always remember, all benefits that Delta offers in the SkyMiles program are conditioned upon your compliance with this Membership Guide and Program Rules, the terms and conditions described elsewhere throughout delta.com, all terms and conditions of Delta’s contract of carriage, Delta’s fare rules and all other applicable Delta rules and regulations. These rules are subject to change at any time. Unless otherwise stated, the current rules in effect at the time of your travel or request for a benefit or other transaction will govern that transaction. Delta has the sole right to interpret and apply this Membership Guide and Program Rules. Please check back frequently for program updates or rule changes.

    • Account Deletion & Mileage Expiration

    • Audit

    • Conditions of Enrollment

    • Delta Password

    • Governing Law

    • Name and Address Changes

    • Privacy Statement

    • Program Changes & Termination

    • Restrictions on Transfer

    • Sale or Barter Prohibited

    • SkyMiles Statements & Program Updates

    • Telephone Numbers for Reservations or Information

    • Termination and/or Mileage Deduction for Violations

    • Void Where Prohibited By Law

  • Award Travel And Pay With Miles Rules & Conditions

    Award Travel And Pay With Miles Rules & Conditions

    SkyMiles members can redeem miles for Award Travel. Award Travel is limited to two connections per origin and destination for domestic travel and three connections for international travel. Taxes and fees for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Mileage will automatically be deducted from your account when completing your mileage redemption transactions. All SkyMiles Award Travel is subject to the terms and conditions of the contract of carriage of the transporting carrier. In addition, the following terms and conditions apply to all Delta and multi-airline partner Award Travel.

    • Award Transfer

    • Blackout Dates

    • Capacity Controls

    • Changes to Award Travel

    • Children

    • Duplicate or Conflicting Reservations

    • Lost/Stolen Award Tickets

    • Mileage Upgrade Awards

    • Miles + Cash Award Tickets

    • Name Changes

    • Open Jaw

    • Partner Airlines

    • Pay with Miles

    • Prohibited Destinations

    • Responsibility for Taxes, Fees & Other Charges

    • Routing

    • SkyMiles Marketplace

    • Standby

    • Ticketing

    • Ticket Validity

    • Unused Award Tickets

    • Upgrade with Miles

    • Upgrades

    • Waitlisting

  • Mileage Credit Rules & Conditions

    Mileage Credit Rules & Conditions

    See SkyMiles Program Updates to learn more about recent changes to the SkyMiles program.

    • General Rules for Mileage Credit

    • Calculation of Mileage Credit for Air Travel

    • Calculation of Mileage Credit for Hotel Reservations

    • Calculation of Mileage Credit for Car Rentals

    • Mileage Credit Restrictions

    • Account Discrepancies