MEDALLION BENEFITS
TERMS AND CONDITIONS

Unlimited Complimentary Upgrades  

Medallion Complimentary First Class Upgrades are subject to availability and may not be available on all flights or in all markets. Unlimited Complimentary First Class Upgrades are not valid for travel on: 

  • Any flights that are serviced with our Delta One® product
  • Transatlantic and Transpacific flights
  • Nonstop travel between New York/JFK and Los Angeles or San Francisco
  • Nonstop travel between Washington D.C./DCA and Los Angeles
  • Nonstop travel between Boston and San Francisco
  • Nonstop flights between Hawaii and Minneapolis, Atlanta or New York
  • Basic Economy (E) fares are not eligible for paid or Medallion Complimentary Upgrades, regardless of Medallion or other elite status.

All Medallion Members are eligible to receive Unlimited Complimentary First Class Upgrades on Pay with Miles tickets. Visit delta.com/medallion for more information. Unlimited Complimentary First Class Upgrades for Award Tickets and Pay with Miles reservations will be upgraded beginning at the eligible Medallion Tier window based on availability and are not eligible for Medallion Complimentary Companion First Class Upgrades.

Unlimited Complimentary Delta Comfort+® Upgrades are subject to availability for flights throughout the U.S. 50, Canada, Asia Pacific Region, and Latin America / Caribbean Regions where Delta Comfort+® is sold as a fare. For all other international regions Diamond and Platinum Medallion Members may select Delta Comfort+® seat assignments through the seat map shortly after ticketing, Gold Medallion Members may select a seat 72 hours prior to departure, and Silver Medallion Members may select a seat 24 hours prior to departure, based on availability and subject to the Delta Comfort+ terms and conditions. SkyMiles Medallion Members and select partner airline elite members and up to one companion traveling on the same reservation may be eligible for complimentary Delta Comfort+® access within a specified time prior to departure based on the applicable complimentary window of the highest SkyMiles Medallion Member in the same reservation. Complimentary Delta Comfort+® seats are not available for selection by any passenger while onboard the aircraft regardless of Status or fare class. Basic Economy fares are not eligible for paid or complimentary Delta Comfort+, regardless of Medallion or other elite Status. If the Medallion or partner airline elite Member is no longer traveling on their original reservation, the companion traveling on the original reservation will no longer be eligible for complimentary Delta Comfort+® seating, and their Delta Comfort+ seat assignment may be removed.

Delta Comfort+® Seats

Delta Comfort+® as a fare will be available for purchase in markets throughout the U.S. 50, Canada, Asia Pacific Region, and Latin America / Caribbean Regions, and are governed by the applicable fare rules rather than these terms and conditions. This includes travel between the U.S. 50 and Canada to the Asia Pacific region or within the Asia Pacific region, excluding China and Hong Kong, as well as travel to Mexico, the Caribbean, Central America, and markets in South America where First Class product is available (Colombia, Ecuador, and Venezuela). Delta Comfort+® fares are not available within South America markets where the Delta One product is offered. Itineraries that include international travels (except travels to Canada, the Asia Pacific and Latin America / Caribbean Regions and each region’s market exclusions) will continue to be governed by these terms and conditions. In addition, for flights that depart September 20, 2017 and beyond, Delta Comfort+ as a fare will be on all flights within the Latin America/Caribbean and Asia Pacific markets, including China and Hong Kong. Delta Comfort+® seating is offered on Delta's two-cabin aircraft, subject to availability. Features differ according to flight type/destination/aircraft. Domestic flights offer up to 3 more inches of legroom and international flights offer up to 4 more inches than the standard Main Cabin seat. Increased recline is offered on all long-haul international flights 6.5+ hours, flights operating between JFK to / from LAX or SFO, flights operating between DCA and LAX, and flights operating between BOS and SFO. Complimentary beer, wine, and spirits are offered in Delta Comfort+ on all flights that offer beverage service in the Main Cabin; in addition, complimentary beer, wine, and spirits are offered in the Main Cabin on all long-haul international flights. Delta Comfort+® offers premium snack options on flights 900 miles and greater as well as select routes under 900 miles, and dedicated overhead bin space. Dedicated overhead bin space is subject to availability. Delta Comfort+® fees are charged per customer per segment on international itineraries where seats are purchased as an ancillary product after ticketing. Except with respect to Basic Economy fares, SkyMiles Medallions and select partner airline elite members and up to one companion traveling on the same reservation may be eligible for complimentary Delta Comfort+® access within a specified time prior to departure based on the applicable complimentary window of the highest SkyMiles Medallion Member in the same reservation. Complimentary Delta Comfort+® seats are not available for selection by any passenger while onboard the aircraft regardless of status or fare class. Basic Economy fares are not eligible for paid or complimentary Delta Comfort+®, regardless of Medallion or other elite status. If the Medallion or partner airline elite member is no longer traveling on their original reservation, the companion traveling on the original reservation will no longer be eligible for complimentary Delta Comfort+® seating, and their Delta Comfort+® seat assignment may be removed. SkyMiles Members can earn Medallion Qualification Dollars (MQDs) and applicable mileage accruals for purchases of Delta Comfort+ seats when purchased through a Delta channel including delta.com, Fly Delta mobile app, Delta Reservations, Delta kiosks, and select Delta airport locations (featuring an electronic document number beginning with “006”). Purchases of available Delta Comfort+® seats while onboard international flights will not earn miles or MQDs. If a Delta Comfort+® seat is purchased at the airport in Amsterdam (AMS) or Paris (CDG) for a Delta operated flight, the Member will not earn miles or MQDs. MQDs will not be awarded for complimentary access to Delta Comfort+. Miles and MQDs cannot be awarded when a SkyMiles number is not included in the purchase transaction. Miles and MQDs may only be earned by the Member traveling whose name and SkyMiles number is included in the reservation.

We reserve the right to assign or reassign a Delta Comfort+® seat at any time, even after boarding of the aircraft, for operational, safety or security reasons. The final decision resides with the ground staff and operating crew on the day of the flight. If a customer voluntarily changes his/her seat once purchased, a refund for the original seat purchased as an ancillary product will not be provided and no MQDs will be awarded. Refunds will be issued to any reassigned customer if the customer is not moved to a comparable or better seat and no MQDs will be awarded. If a customer voluntarily changes his/her flight or seat selection once purchased, a refund for the original seat purchase will not be provided and no MQDs will be awarded.

Complimentary Preferred Seats


Preferred Seating is offered on Delta and Delta Connection® flights, subject to availability. Except with respect to Basic Economy fares, Preferred Seats are complimentary for Medallion Members, SkyTeam® Elite and SkyTeam® Elite Plus members, and Virgin Atlantic Flying Club Gold members and their companions when they are booked in the same reservation. Preferred seats are also complimentary for customers that have purchased full Y, B and M fares. Preferred seats are available for sale to customers who are not eligible for complimentary preferred seats, excluding customers traveling on Basic Economy fares, starting at 45 days prior to departure in all markets. In select Asia markets, which are subject to change, preferred seats will be available for purchase at the time of ticketing based on availability. Fees will be charged per customer per segment. SkyMiles Members can earn Medallion Qualification Dollars (MQDs) for purchases of Preferred Seats only when purchased through a Delta channel including delta.com, Fly Delta mobile app, Delta Reservations, Delta kiosks and select Delta airport locations. If a Preferred Seat is purchased at the airport in Amsterdam (AMS) or Paris (CDG) for a Delta-operated flight, the Member will not earn miles or MQDs. MQDs will not be awarded for complimentary access to Preferred Seats. MQDs may only be earned by the Member traveling whose name and SkyMiles number is included in the reservation. Customers seated in the bulkhead row may be reassigned to accommodate passengers with disabilities. We reserve the right to assign or reassign a Preferred Seat at any time, even after boarding of the aircraft, for operational, safety or security reasons; the final decision resides with ground staff and operating crew on the day of the flight.  Refunds will be issued to any reassigned customer if the customer is not moved to a comparable or better seat and no MQDs will be awarded. If a customer voluntarily changes his/her flight or seat selection once purchased, a refund for the original seat purchase will not be provided and no MQDs will be awarded. All SkyMiles program rules apply to SkyMiles program membership, offers, miles and MQD accrual, mile redemption and travel benefits, respectively. To review the rules, please visit Membership Guide & Program Rules. Prices, offers, rules, and benefits subject to change

Fee Waivers

Baggage fee waiver applies to up to 9 people traveling in the eligible Member's reservation. Excess, oversize, and/or overweight baggage fees may apply.

Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status.

Mileage and Accrual

General SkyMiles Members earn five miles per dollar spent. Silver Medallion Members earn two additional miles per dollar (for a total of seven), Gold Medallion Members earn an additional three miles per dollar (for a total of eight), Platinum Medallion Members earn four additional miles per dollar (for a total of nine), and Diamond Medallion Members earn six additional miles per dollar (for a total of eleven).Ticket price eligible for mileage accrual includes base fare and carrier-imposed surcharges, but excludes government-imposed taxes and fees. Medallion mileage bonus per USD spent based on earned Medallion status at the time of travel. 

In order to receive the Medallion mileage bonus, a Member must earn Medallion status through either the required Medallion Qualification Miles (MQMs) or Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs - U.S.-based Members only). Members enrolled in the 90-day status match challenge are not eligible for Medallion mileage bonus during the 90-day period. Members who attain status by satisfying flight requirements above, or through the Million Miler program or Choice Benefits program will also earn the Medallion mileage bonus. The rules for Medallion mileage bonus for Members who earn status upon completing a targeted promotion administered by Delta will be specified in the promotion terms and conditions. These Members will earn Medallion mileage bonuses based on their status at the time of travel as published at delta.com/medallion.

Rollover Medallion Qualification Miles (MQMs)

Rollover benefit means MQMs earned in 2017 above a Member’s earned Medallion Tier will roll over to 2018 and count toward 2019 Medallion Status Qualification. Members who do not achieve any Tier of earned Medallion Status through the published requirements are ineligible for rollover MQMs. Members who receive complimentary or gifted Medallion Status are only eligible for rollover MQMs  if they also earn at least Silver Medallion Status through the published requirements. Members who successfully complete a Status Match Challenge are also eligible for Rollover MQMs based on their earned Medallion Status.

For example:

  • If a Member is gifted Gold Medallion status in 2017 and also earns 30,000 MQMs and $3,000 MQDs in 2017, they will be able to roll over 5,000 MQMs since they met the earned Silver Medallion Qualification requirements level.
  • If a Member is gifted Platinum Medallion Status in 2017 and also earns  22,000 MQMs and $7,000 MQDs in 2016, they will be ineligible for Rollover MQMs since they did not meet the qualification requirements for earned Silver Medallion Status.  

Rollover MQMs will post to your SkyMiles account by the end of January each year. 

Delta Sky Club® Membership

Diamond Medallion Club Membership: Members who qualify for Diamond Medallion Status in 2016 for the 2017 Medallion year will receive an Individual Membership valid through January 31, 2018. Diamond Medallion Club Membership benefit will run concurrently for Members possessing an existing Sky Club membership. Members who qualify for Diamond Medallion Status in 2017 for the 2018 Medallion year may select Delta Sky Club access through their Choice Benefits.

Executive Membership: Executive Memberships will receive complimentary access to Delta Sky Club for the Member and up to two guests or their immediate family per visit, provided that Delta determines that adequate space exists, until membership expiration. Immediate family is defined as a spouse or domestic partner and children under 21 years of age. Members with an Executive Membership may bring in up to two additional guests at the rate of $29 per guest, per Club visit. At the time of expiration, Members will have the option to purchase one of the membership plans available at that time. 

Individual Membership: Individual Memberships will include complimentary Delta Sky Club access for the Member only. Members with an Individual Membership may bring in up to two guests at the rate of $29 per guest, per Club visit. 

Choice Benefits: 2017 Medallion year: Members who qualify for Diamond Medallion Status may upgrade from an Individual to an Executive Membership by selecting a Delta Sky Club Executive Membership upgrade as one of their Choice Benefits.

2018 Medallion year: Members who qualify for Diamond Medallion Status may select Delta Sky Club access through their Choice Benefits. All Choice Benefit terms and conditions apply. For full terms and conditions, please visit delta.com/choicebenefits.

Other Terms and Conditions: All Delta Sky Club membership terms, conditions and house rules apply to Delta Sky Club membership and use. To review the rules, please visit delta.com/skyclub. Offers and rules subject to change. Additional restrictions may apply.

Sky Priority®

Access to and use of Delta Sky Priority benefits are reserved for Delta One, First and Business Class passengers, Diamond, Platinum, and Gold Medallion Members, and SkyTeam Elite Plus members on Delta and Delta Connection® flights. All Sky Priority rules apply. To review the rules, please visit delta.com/skypriority.

Choice Benefits

Members who reach Diamond or Platinum Medallion Status are immediately eligible to select Choice Benefits. Centurion Card Members who are awarded complimentary Platinum Medallion Status must fly a minimum of eight Delta-marketed and –operated flight segments after Status is awarded to be eligible for Choice Benefits. Eligibility for Choice Benefits is based upon a Status change to Diamond or Platinum Medallion within a given Status year. Members who qualify for 2018 Status in 2017 will only be eligible for 2018 Choice Benefits. Choice Benefit selections for 2017 status need to be made by January 31, 2018; selections for 2018 Status need to be made by January 31, 2019. Once redeemed, Choice Benefits cannot be exchanged or replaced. Diamond Medallion Members may not select the same Choice Benefit twice for their Diamond selection for their 2017 Medallion year selections; they may choose the same benefit as their Platinum selection and one of their two Diamond selections. Diamond Medallion Members may only select Upgrade Certificates or Delta Sky Club access once for their 2018 Medallion year selections. For full terms and conditions, please visit delta.com/choicebenefits.

All Upgrade Certificate terms and conditions apply.  To review, please visit delta.com/upgradecertificates.

SkyTeam® Lounge Access

Complimentary access to most worldwide SkyTeam lounges is available to Diamond, Platinum, and Gold Medallion Members when traveling in any cabin on a same-day international SkyTeam-operated flight. Members must present membership card and their same-day ticket for an international SkyTeam-operated flight or same-day domestic SkyTeam-operated flight connecting to an international SkyTeam-operated flight for SkyTeam lounge access. SkyTeam lounge benefits are provided only at the departure airport and not at the arrival airport unless connecting to a qualifying SkyTeam flight. One guest allowed.

Crossover Rewards™

All Crossover Rewards terms and conditions apply.  To review, please visit delta.com/crossoverrewards.

Other Program Rules

Premium Sales and Services: Premium Sales and Services is available when calling from the United States, Canada, Puerto Rico, or U.S. Virgin Islands.

Drink Vouchers: Digital voucher/coupon is good for use on Delta Air Lines or Delta Connection® carriers only. You may find vouchers in the Fly Delta app or find them in My Wallet at delta.com, where you can print them or access them on your smartphone. To access vouchers before a flight, open the Fly Delta app on your phone before putting it into airplane mode prior to takeoff. As long as you don’t close out of the app you will still be able to view your drink vouchers. To access vouchers while in flight, connect to Gogo Wi-Fi and open the Fly Delta app on your phone. You may enjoy free access to the Fly Delta app while in flight, subject to Gogo availability by flight and route. Voucher must be printed when flying on Delta Connection carriers operated on an aircraft without a First Class cabin. Please check your My Trips listing for aircraft details. Voucher is subject to all applicable laws and void where prohibited by law. Must be 21 years or older for alcoholic beverages. All selections are subject to availability. Duplicated or altered vouchers will not be accepted. Vouchers cannot be sold, bartered, redeemed for cash, or exchanged for any item other than the listed items. Voucher expiration date is noted directly on the voucher.

Other Terms and Conditions: All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption, and travel benefits, respectively. To review the rules, please visit delta.com/memberguide. Prices, offers, rules and benefits subject to change without notice. Offers and benefits void where prohibited by law. Other restrictions may apply.