Program Rules & Conditions

When you’re a SkyMiles member, it’s good to have a handle on all the rules of the program. The more you know about SkyMiles, the more you can take advantage of all its benefits and make the most of your membership.

Here are some quick ways to access information about the SkyMiles program.

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SkyMiles Rules & Conditions

Always remember, the rules below are subject to change at any time. Unless otherwise stated, the current rules in effect at the time of your travel, request for a benefit or other transaction will govern that transaction.

Account Deletion & Mileage Expiration

Audit

Conditions of Enrollment

Delta Password

Name and Address Changes

Privacy Statement

Program Changes & Termination

Sale or Barter Prohibited

SkyMiles Statements & Program Updates

Termination and/or Mileage Deduction for Violations

Void Where Prohibited By Law

Award Travel Rules & Conditions

All SkyMiles Award Travel is subject to the terms and conditions of the contract of carriage of the transporting carrier. In addition, the following terms and conditions apply to all Delta and multi-airline partner Award Travel. Rules for Award Travel on other partner airlines may vary. SkyMiles members can redeem miles for Award Travel. Award Travel is limited to two connections per origin and destination for domestic travel and three connections for international travel. Taxes and fees for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked.

Award Transfer

Blackout Dates

Capacity Controls

Changes to Award Travel

Children

Duplicate or Conflicting Reservations

Lost/Stolen Award Tickets

Medallion Complimentary Upgrades

Mileage Upgrade Awards

Name Changes

Open Jaw

Prohibited Destinations

Responsibility for Taxes, Fees & Other Charges

Round-the-World Awards

Routing

Standby

Stopovers

Ticketing

Ticket Validity

Unused Award Tickets

Upgrade with Miles

Waitlisting

Mileage Credit Rules & Conditions

See SkyMiles Program Updates to learn more about recent changes to the SkyMiles program.

You'll earn miles differently beginning January 1, 2015. See 2015 SkyMiles Program below to learn more.

General Rules for Mileage Credit

Calculation of Mileage Credit for Air Travel

Calculation of Mileage Credit for Hotel Reservations

Calculation of Mileage Credit for Car Rentals

Mileage Credit Restrictions

Mileage Credit - 2015 SkyMiles Program

SkyMiles Mileage Expiration Policy

Account Discrepancies

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