Best Price Guarantee

Our Low Price Guarantee

Best Price Guarantee

We are confident that our prices are guaranteed to be the lowest rate you can find. If you find a lower rate for your hotel on another site, we’ll refund the difference to you. Book with us and enjoy total peace of mind.

If you find a lower price at any time up until the hotel's cancellation window, we'll match the price. The lower price you find needs to be for the same dates, length of stay and room type but that’s all we ask.

Found a better price? Read our Need to Know details, fill in our Price Guarantee Form and we’ll do the rest.

Need to Know

  • The lower price you found must be available on another website directed to consumers in the same locale, and must be for the same hotel, dates and room type.
  • If you used a coupon/discount voucher when you made your original booking, you can still claim under the guarantee. We will use the total discounted price you paid and compare this to the lower price you found in order to calculate your refund.
  • If you have made a booking which cannot be cancelled - so it is either non-refundable or if you are already within the cancellation window for the hotel - then you can't claim under the guarantee. Bookings that were part of a specific promotion (e.g. 3 nights for the price of 2) are also excluded from claiming under the guarantee.
  • Once we have confirmed that you are due a refund under the guarantee we will issue the refund to the card you paid with at the time of booking. We will process your refund immediately but it may take your bank up to 30 days to process it and for it to show on your statement.

Price Guarantee Form

 
close
close
close
2014-8-20
 
 
 
 
 
 
 
RECENT
SAVED
 
2014-09-20

(Including Hotel Brand, Search Radius, & Star Ratings)
Best Price Guarantee
Book on delta.com and EARN MILES!*
*Terms Apply
2014-09-20

(Including Discount & Loyalty Programs)
Book on delta.com and EARN MILES!*
*Terms Apply
 
close
OR
close
  • Please enter your 6 digit alphanumeric confirmation number.
  • Please enter your 13 or 14 digit eTicketNumber.
  • Please enter your 10 digit SkyMiles number.
  • Please enter your 10-16 digit credit card number.
  • Please enter your Last Name on the credit card.
  • Please enter your 3 digit city code or airport name.
close
i'm content
close

 Find Answers



Did you find the information you were looking for?

We're here to help

Didn't find the information you need? Get in touch with someone who can help you directly.

 Send us an email

 Give us a call

  @DeltaAssist

 Write to Us

Send us an email to tell us what you need help with. We'll get back to you as soon as we can.

Send an email >

 Talk to Us


 Let's Tweet

We're on Twitter to help you however we can. Tweet us for assistance, tips or updates.

For Customer Service:
@DeltaAssist


For ideas, inspiration, or just to say hi:
@Delta
@DeltaVacations