Contract of Carriage: United States

When you buy a ticket for travel on Delta, you enter into a contract of carriage with us. The terms of your contract are set forth in:

   • your ticket
   • any tariffs that apply
   • our Conditions of Carriage or General Rules Tariff

Delta Air Lines Conditions of Carriage: Domestic General Rules Tariff (PDF)opens in a new window


To view, save or print the documents that are in Portable Document Format (PDF) you'll need the free Adobe Acrobat Reader.

Download Adobe Acrobat Reader

For past date conditions of carriage, please email us specifying which tariff you are requesting and the date of your ticket purchase.

*A Note for Delta Customers Residing in Canada: The plain language versions of Delta’s Canadian General Rules Tariff and International Conditions of Carriage are posted to assist passengers in interpreting the tariffs filed with the Canadian Transportation Agency (“CTA”). To the extent there are discrepancies between the plain language versions and the tariffs filed with the CTA, the tariffs filed with the CTA shall prevail.

i'm content

 Find Answers

Did you find the information you were looking for?

We're here to help

Didn't find the information you need? Get in touch with someone who can help you directly.

 Write to Us

Send us an email to tell us what you need help with. We'll get back to you as soon as we can.

Send an email >

 Talk to Us

Are you a SkyMiles member?

 Let's Tweet

We're on Twitter to help you however we can. Tweet us for assistance, tips or updates.

For Customer Service:
@DeltaAssist(New Window)

For ideas, inspiration, or just to say hi:
@Delta(New Window)
@DeltaVacations(New Window)