CORPORATE TRAVELER NEWS & UPDATES
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NEW PRIORITY STANDBY BENEFIT
We know your travel plans can change at the last minute. That’s why you’ll now enjoy tie-breaker prioritization when traveling standby over similarly situated customers who are not traveling on business1.
Delta Comfort+ Now Available in Corporate Online Booking Tools
Delta Comfort+™ is now a booking option, like Main Cabin or First Class for flights within the U.S. 50 and Canada, and select international flights. For flights taking off on or after September 16, 2016, you’ll see Delta Comfort+ as a booking option just like Main Cabin or First Class for flights to and from the Asia Pacific and Latin America/Caribbean regions. This includes travel between the U.S. 50 and Canada to the Asia Pacific region or within the Asia Pacific region, excluding China, Hong Kong, as well as travel to Mexico, the Caribbean, Central America, and markets in South America where First Class product is available (Colombia, Ecuador, and Venezuela)2.
When you book Delta Comfort+ for company travel, you can get settled in and straight to your seat sooner with access to Sky Priority® boarding and dedicated overhead bin space, and your work away from home is easier to manage with extra legroom, superior snacks on longer flights and free drinks.
New Corporate Priority for Complimentary Upgrades
Delta is committed to enhancing the experience of our Corporate Travelers every step of the way. Now, all other things being equal, our Corporate Travelers will be prioritized within their Medallion® tier for Complimentary Upgrades3.
This is the latest benefit that prioritizes our Corporate Travelers throughout their travel experience. Corporate Travelers who are SkyMiles members also receive complimentary Zone 1 Priority Boarding, and – in the unlikely event that things don’t go as planned – enhanced protection from involuntary downgrades and denied boarding as well as priority service recovery assistance with rebooking.
Business shouldn’t always feel like work. Relax knowing you chose Delta.
NEW PRIORITY BOARDING BENEFIT WITH SKYMILES MEMBERSHIP
If you’re a SkyMiles member traveling for business, you’ll now receive Zone 1 Priority Boarding on all Delta and Delta Connection® flights4. And don’t worry, if you’re eligible for a higher boarding priority through your Medallion® status or ticket class, you’ll still get to board with that priority. If you’re not already a SkyMiles member, enroll at delta.com/enroll.
- ENHANCED PREFERRED SEATS BENEFIT FOR CORPORATE TRAVELERS
Terms & Conditions
To be eligible for the Priority Standby benefit, tickets must be purchased via authorized company channels and reflect the company’s unique identifier, known as a Corporate Ticket Designator. Tickets purchased through any other ticketing source will not qualify. Customers traveling on qualifying tickets will receive tie-breaker prioritization over similarly-situated customers not traveling on qualifying tickets when waiting for a seat assignment on the Airport Standby List. Factors impacting placement on Airport Standby List may include but are not limited to ticket value, frequent flyer status, and check-in time. This benefit does not guarantee receiving a seat assignment or placement at or near the top of the standby list. Factors and formula for passenger prioritization, including factors used to identify similarly situated passengers, are confidential. Seat assignments and prioritization are in Delta’s sole discretion. Benefits may be suspended without notice during irregular operations.
For flights departing on or after May 16, 2016, Delta Comfort+ as a fare will be available for purchase in markets throughout the U.S. 50 & Canada markets for flights purchased on or after November 14, 2015, and the Asia Pacific Region and Latin America/Caribbean Region for flights purchased on or after May 21, 2016 departing on or after September 19, 2016, are governed by the applicable fare rules rather than these terms and conditions. 2This includes travel between the U.S. 50 and Canada to the Asia Pacific region or within the Asia Pacific region, excluding China, Hong Kong, as well as travel to Mexico, the Caribbean, Central America, and markets in South America where First Class product is available (Colombia, Ecuador and Venezuela). Delta Comfort+ fares are not available within South America markets where the Delta One product is offered. Itineraries that include international travels (except travels to Canada, the Asia Pacific and Latin America/Caribbean Regions and each region’s market exclusions) will continue to be governed by these terms and conditions. Sky Priority® Boarding Access is inclusive of boarding only. No other Sky Priority amenities apply. For additional program rules, please visit delta.com/skypriority. Domestic flights offer up to 3 more inches of legroom and international flights offer up to 4 more inches than the standard Main Cabin seat. Increased recline is offered on all long-haul international flights 6.5+ hours and flights operating between JFK to/from LAX or SFO. Complimentary beer, wine and spirits are offered in Delta Comfort+ on all flights that offer beverage service in the Main Cabin; in addition, complimentary beer, wine and spirits are offered in the Main Cabin on all long-haul international flights. Must be 21 and over for alcoholic beverages; please drink responsibly. Delta Comfort+ offers complimentary premium content via Delta Studio, premium snack options on flights 900 miles and greater as well as select routes under 900 miles and dedicated overhead bin space. Dedicated overhead bin space is subject to availability.
3Corporate Priority Upgrade:
To be eligible for the Corporate Upgrade benefit, Corporate Travelers must be SkyMiles Medallion members and traveling on a ticket that includes their employer’s eligible Corporate Ticket Designator. When certain conditions are met, customers traveling on Corporate Ticket Designators will receive priority over similarly situated customers not traveling on Corporate Ticket Designators when standing by for a Medallion Complimentary Upgrade. Full details and terms for Complimentary Upgrades can be found at delta.com/complimentaryupgrades. Benefit subject to change at any time without notice.
Customers traveling on company business with an employer who has an active Delta Corporate Sales Agreement with Delta at the time of ticketing and travel and who have a valid SkyMiles number recorded in their reservation at the time of check-in are entitled to receive Zone 1 Priority Boarding on Delta and Delta Connection® carrier operated flights. Delta does not offer Priority Boarding on Delta Shuttle® flights. Only flights that are booked using the employer’s Corporate Ticket Designator are eligible. If the customer is eligible to receive a higher boarding priority based on his or her ticket class or SkyMiles Medallion status, he or she will receive the higher priority. Please allow one week between SkyMiles enrollment and processing of the Priority Boarding benefit. All SkyMiles program rules apply. For details, visit delta.com/memberguide
Customers traveling on company business with an employer who has an active Delta Corporate Sales Agreement with Delta are eligible to receive complimentary Preferred Seating on Delta and Delta Connection® carrier operated flights. Preferred Seating may be selected by the customer any time after ticketing. Only flights that are booked using the employer’s Corporate Ticket Designator are eligible, and tickets booked in Basic Economy (E) are not eligible for this benefit. Eligibility may vary by fare class; contact your Corporate Travel Manager for more details and eligible fare classes. Preferred Seating is subject to availability. All Preferred Seats terms and conditions apply and are available at delta.com.