Refunds for a Duplicate Ticket

Delta will process a refund on a duplicate ticket if the tickets are a "mirror image". This means the flights and dates must be identical.  Delta requires both ticket numbers upon request, and the travel agent must advise which ticket the passenger willl use and which ticket is the duplicate. 

Refund can be expedited by faxing the request to our office at 404-715-9256.  Otherwise a refund request can be made via US mail (or if the ticket is a paper ticket) at:

Regular US Mail 

Delta Air Lines
Passenger Refunds - Dept. 518
P.O. Box 20537
Atlanta, GA  30320-2537 

Courier 

Delta Air Lines
Passenger Refunds, Dept. 518
700 South Central Ave
Atlanta, GA  30354  

 
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