If you have a customer that has a peanut allergy, please contact Delta Sales Support or Delta Reservations in advance to have the peanut allergy information noted in the customer’s PNR.
When Delta is notified that a customer has a peanut allergy, we’ll refrain from serving peanuts and peanut products onboard the flight. We'll also advise cabin service to board additional non-peanut snacks, which will allow flight attendants to serve these snack items to everyone onboard.
On the day of travel, customers should notify the airport gate agent of the peanut allergy, if they would like to requests to pre-board and cleanse the immediate seating area.
Unfortunately, even with all the above precautions, we still can't guarantee that the flight will be completely peanut-free.