Canceled Fare/Fare Increase Policy

Delta offers a canceled fare and fare increase policy valid for travel agencies in the United States, Puerto Rico, Bermuda, the U.S. Virgin Islands and Canada for tickets issued using a Delta/KLM published fare on 006 ticket stock.

Delta/KLM fares are subject to change and are not guaranteed until tickets are issued. For this reason, travel agents are encouraged to issue tickets the same day as reservations are booked to guarantee the fare quoted.

Canceled Fare Policy

The canceled fare policy allows a travel agent to issue a ticket on the same day the fare is canceled providing:

  • The reservation was booked the same day and prior to the fare cancellation
  • The ticket is issued on 006 ticket stock
  • No changes have been made to the itinerary or the name since the fare canceled

For example, a travel agent books a reservation at 9:00 a.m. and the reservation auto-prices. Delta cancels that fare at 1:00 p.m. At 3:00 p.m., the travel agent is ready to issue the ticket but notices the fare has been canceled. Delta will allow the travel agent to ticket the reservation for the canceled fare providing the rules of the canceled fare policy above are met.

Fare Increase Policy

The fare increase policy allows a travel agent to issue a ticket on the same day a fare increases providing:

  • The reservation was booked the same day and prior to the fare increase
  • The ticket is issued on 006 ticket stock
  • No changes have been made to the itinerary or the name since the fare increased

For example, a travel agent books a PNR at 8:00 a.m. and the reservation auto-prices. Delta has a fare increase at 1:00 p.m. At 3:00 p.m., the travel agent is ready to issue the ticket but notices the fare has increased. Delta will allow the travel agent to ticket the reservation at the original fare quoted earlier providing the rules of the fare increase policy above are met.

If all of the canceled fare or fare increase policy requirements are met, the travel agent can manually price the PNR at the original fare quoted and issue the ticket for the original fare without a waiver code. No remark, OSI or SSR is required.

These policies apply to the published fare amounts and do not include taxes and surcharges.

For questions on Delta’s canceled fare and increased fare policies, travel agents may contact Delta’s Sales Support Center or Delta Reservations for assistance.

 
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