Useful Resources

Policy Updates

Delta Amends Pets as Checked Baggage Policy

(September 13, 2013) - To ensure the best possible experience for customers traveling with pets, effective October 1, 2013, Delta is amending its policy for acceptance of pets traveling as checked baggage also referred to as Animals in Hold (AVIH). Please click here to view the complete Email Extra.

Air France Prohibits Transportation of Pets to India

Effective August 15, 2013, Air France will no longer accept the transportation of pets in hold (AVIH), in the cabin (PETC) or by Cargo, on Air France operated flights to/from India. To view the complete News Article, please click here.

Booking and Ticketing Delta Reservations

Travel Agency Resources


Exception Policies for Travel Agents

Schedule Change and Irregular Operations Guidelines

Booking Policies

Debit Memos

Special Fare Programs

TSA and Government Programs

Miscellaneous Reference Information

Related Links

Baggage Information
Information about checked, carry-on and other baggage services.

Airport Information
Useful information about airport services, security checkpoints, airport maps, and Sky Club locations.

Flight Status, Updates, & Advisory
Check to see if that flight's on time. Or, sign up to get e-mail, voice, or text message updates sent to the device of your choice. Check here for travel advisory/alerts.

TSA for Air Travelers
Save time at the airport and take a moment to become familiar with some of TSA’s security measures.

SkyTeam Special Pass Programs
Take advantage of the global network of 11 Member airlines and 3 Associate airlines for more flexibility and value for your customers.

Delta Deals & Offers
Delta has special deals and offers that make flying even more affordable.


(Including Hotel Brand, Search Radius, & Star Ratings)
Best Price Guarantee
Book on and EARN MILES!*
*Terms Apply

(Including Discount & Loyalty Programs)
Book on and EARN MILES!*
*Terms Apply
  • Please enter your 6 digit alphanumeric confirmation number.
  • Please enter your 13 or 14 digit eTicketNumber.
  • Please enter your 10 digit SkyMiles number.
  • Please enter your 10-16 digit credit card number.
  • Please enter your Last Name on the credit card.
  • Please enter your 3 digit city code or airport name.
i'm content

 Find Answers

Did you find the information you were looking for?

We're here to help

Didn't find the information you need? Get in touch with someone who can help you directly.

 Send us an email

 Give us a call


 Write to Us

Send us an email to tell us what you need help with. We'll get back to you as soon as we can.

Send an email >

 Talk to Us

 Let's Tweet

We're on Twitter to help you however we can. Tweet us for assistance, tips or updates.

For Customer Service:

For ideas, inspiration, or just to say hi: