Air France and KLM Offer Updated Travel Options due to the Situation in Egypt **Update September 16, 2013**

Air France

Due to the situation in Egypt, Air France has issued specific commercial instructions to allow voluntary rebooking options for customers who wish to change their journey. Customers ticketed to travel on the dates impacted may rebook their flights without penalty, regardless of the fare purchased. Air France flights are operating as scheduled.

  • Travel dates impacted: Through – September 30, 2013 2013
  • Destinations impacted: all flights to/from Cairo - CAI 
  • Rebook / Reissue / Refund on/before:  October 31, 2013

To find current rebooking instructions on, please follow these steps:

  • From the top of the Home Page:
  • Select the drop-down menu “NEWS & PROMOTIONS – AF-Schedule Changes – Daily Report/Flash” which will indicate current flight changes.
  • Select “Instructions” from the menu in the left margin
  • Click the link for the instructions at the top of the instructions page for specific procedures on rebooking affected passengers.

For additional assistance in rebooking, travel agents may call Air France’s dedicated travel agency number at 1-800-446-9708 (1 800 363 5505 in Canada).

Air France encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit


Due to the ongoing unrest in Egypt, KLM rebook options are available to customers who are ticketed to and from Cairo between Sunday, September 1, 2013 and Monday, September 30, 2013.

Customers who are ticketed to or from Cairo on KLM, between September 1, 2013 and Monday, September 30, 2013, may visit or click “Flight Disruptions”  to view the most current details. 


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