Delta Updates Domestic Ticketing Time Limits Policy

Effective for tickets issued on or after June 24, 2013, Delta will expand ticketing time limit restrictions to include all domestic unrestricted published fare products. This expansion includes reservations booked in F, J, and Y classes of service for domestic flights within the U.S. and between the U.S. and Canada. The information below is an overview of the revised rules and key points.

Background

Delta imposes ticketing time limit requirements on restricted fares and implements a process called “flight firming” in order to enforce compliance with ticketing time limit rules and ensure availability of inventory. Flight firming is an automated process that evaluates fare rules behind the scenes in order to determine ticketing time limit requirements. Currently, the flight firming process was not applied to reservations made using Delta’s full unrestricted fare products (full fares in F, J or Y, for example) as these fares were not subject to ticketing time limit rules.

Revised Ticketing Time Limit Rules  

Effective for tickets issued on or after June 24, 2013, Delta will expand ticketing time limit restrictions to include all domestic published fare products. This change will simply expand the scope of ticketing time limit requirements and subsequent flight firming practices, to include all classes of service and all fares.

Key Points

  • Although F0, J0, Y0 fares will now have ticketing time limits due to this policy change, please note that these are still fully refundable fare products
  • All fare rules will reflect the applicable ticketing time limit requirements
  • Unpublished and/or specialty fares are not affected by this policy change as these fare types have their own ticketing time limit requirements based on a specific tariff

While this change in policy ensures that a fair and consistent approach is applied to all Delta fares and markets, Delta recommends that our travel partners review all applicable fare rules when issuing tickets for our mutual customers.

 
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