BSP Travel Agencies Required to Issue vMPDs for Certain Delta Services and Fees

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BSP Travel Agencies Required to Issue vMPDs for Certain Delta Services and Fees

A Virtual Miscellaneous Charge Order (or vMCO) will no longer be accepted for Delta services and fees by BSP agencies after December 31, 2013.

(December 23, 2013) - The IATA Board of Governors issued a mandate eliminating the issuing of vMCOs as of December 31, 2013 and instead require the use of the Electronic Miscellaneous Document (EMD) for all BSP agencies after such date.

At this time due to technical limitations, Delta is unable to accept EMDs as payment for Delta services. Effective January 1, 2014, and until the time Delta can accept EMDs, Delta will require travel agencies that report through BSP to issue a Virtual Multi-Purpose Document (or vMPD) in lieu of a vMCO for the following Delta services and fees:

  • Change Fee
  • Cancellation Fee
  • Group Deposit
  • Residual Value Certificate

Additional Information Regarding vMPDs for BSP Agencies

On January 1, 2014, BSP agencies will no longer have the capability to utilize the BSPLink for vMCO transactions. BSP agencies currently issuing vMCOs for Delta services and fees will continue to access the BSPLink and begin using vMPDs effective December 31, 2013. Travel agencies authorized to issue tickets on Delta 006 ticket stock using BSPLink, automatically have access to vMPDs and can issue vMPDs for the Delta services and fees noted above.

Travel agencies having problems accessing vMPDs using BSPLink may contact Delta at PSAEMD@delta.com for assistance.  For questions regarding the issuance of a vMPD, travel agencies may contact their GDS help desk or the BSPLink help desk for assistance.

Travel Agencies Reporting Through ARC

Travel agencies that report through ARC are not affected by the IATA mandate and may continue to issue MCO documents for the Delta services and fees noted above.

Questions

For questions regarding how to access and report a vMPD, BSP agencies may contact their GDS help desk for assistance.

For all other questions, travel agents may contact Delta Sales Support or the local Delta Reservation Center for assistance.

 
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