Air France and KLM Rebooking Options due to Civil Unrest in Central Africa – Bulletin 1

Air France and KLM Rebooking Options due to Civil Unrest in Central Africa – Bulletin 1

Air France

Due to the civil unrest in Central Africa, Air France will allow voluntary rebooking options for customers who wish to change their journey. Customers ticketed to travel on the dates impacted may rebook their flights without penalty, regardless of the fare purchased.

Travel dates impacted: from December 09 to 31, 2013 included

Destinations impacted: all flights to and from Bangui (BGF) and Yaoundé (NSI) on flight AF775

Rebook / reissue / refund must be completed on or before: February 01, 2014

Travel agents are advised to visit Air France’s trade site at www.afkl.biz to view the most up to date flight status information. 

To find current flight changes and rebooking instructions on at www.afkl.biz please follow these steps: From the top of the Home Page:

  • Select the drop-down menu “NEWS & PROMOTIONS – AF-Schedule Changes – Daily Report/Flash” which will indicate current flight changes.
  • Select “Instructions” from the menu in the left margin for specific procedures on rebooking affected passengers.

For additional assistance in rebooking, travel agents may call Air France’s dedicated Travel Agency number at 1-800-446-9708 (1-800-363-5505 in Canada) or visit Air France’s trade site at www.afkl.biz.

Air France encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit www.airfrance.com.

KLM

Customers may visit www.klm.com or click “Flight Disruptions”  to view the most current details. 

 

 
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