Delta/KLM Agency Discount (AD) Program - For Travel Agents in the US and Canada

Valid to all qualified travel agents located in United States and Canada. Travel agencies may issue an unlimited number of AD tickets only to qualified individuals. See below for program rules and ticketing information:

Qualifications

Area of Travel

Commission

Name Changes

Reservation & Ticketing

Combinability

Endorsement Box

Standby

Booking Class

Validity

Companion Travel

Same-Day Confirmed

Fare Basis

Travel Dates

Codeshare & Partners

SkyMiles

Ticket Designator

Blackout Dates

Changes

Upgrades

GDS Pricing Entries

Min/Max Stay

Refunds

Stopover/Open Jaw

Booking & Ticketing Instructions

Form of Payment

Transferability

Compliance

 U.S. and Canadian Travel Agency Qualifications

The following information and instructions apply to U.S. and Canadian ARC, IATA, and Delta-appointed travel agencies qualifying for Delta AD travel.

Employees of any Delta GSA are not eligible for reduced rate transportation in conjunction with the Agency Discount program.

Owner

  • Must own a minimum of 25% interest in an approved agency.
  • Must act as a full-time administrator and supervisor of the agency.
  • Must promote and sell travel.
  • Must have held the position for at least 12 consecutive months.
  • Must present a valid IATAN identification card when ticketing and at all times when traveling.

Note: Failure to produce the required ID when traveling can result in denied boarding.

Employee

  • Must be full-time, salaried, and/or commission employee responsible for promoting travel including air transportation (includes Bermuda, Nassau, and Jamaica).
  • Must be located on the premises of the agency for at least twelve (12) consecutive months.
  • Must present a valid IATAN identification card at the time of ticketing and at all times when traveling.

Outside Sales representatives are not eligible for reduced rate transportation unless they are full-time employees who are:

  • Responsible for selling and promoting air transportation and related services.
  • Engaged in this endeavor for at least 35 hours per week.
  • Paid a salary and/or commission and have no other means of gainful employment.

Note: Failure to produce the required ID when traveling can result in denied boarding.

All travel agents must present a valid IATAN identification card and have available at all times during travel. Applicable on designated fares and booking classes listed below

Note: Failure to abide by the terms and conditions of the program will result in loss of reduced rate and free travel privleges on Delta/KLM and up to and including cancellation of Delta's ticket appointment and could result in a debit memo for the full non-restrictive fare.

Reservation & Ticketing

All bookings must be made within 90 days of departure. Seats are capacity controlled and may not be available on all flights. See below for reservation and ticketing rules for domestic and international travel.

Domestic

Tickets must be issued within 14 days of the booking date. If reservation is made less than 14 days from departure, ticket any time.

International

  • Reservations made at least 31 days before departure , ticketing must be completed within 7 days of the booking date
  • Reservations made at least 8 days before departure, ticketing must be completed within 3 days of the booking date
  • Reservations made at least 5 days before departure , ticketing must be completed within 2 days of the booking date
  • Reservations made less than 5 days before departure, ticketing must be completed within 1 day of the booking date

Booking Class

Waitlisting is not permitted for domestic or international travel.

DOMESTIC

Class Compartment
Z - For travel on/after March 20, 2013 Business Class (Configured domestic flights)
G - For travel on/after March 20, 2013 First Class
X - For travel on/after March 20, 2013 Economy Class
K Shuttle

 INTERNATIONAL

Class Compartment
A Delta Flights - First Class
Z For travel on/after Mar 20, 2013 - Delta Flights - Business Class (in absence of a business class compartment, P or U may be booked)
Z KLM Flights - Business Class
T Delta Flights - Economy Class
N KLM Flights - Economy Class

Fare Basis

DOMESTIC

Fare Basis Code Compartment
F0/F06 First Class
Y0/Y06 Economy Class

INTERNATIONAL (Exit United States/Canada)

Fare Basis Codes

Compartment

JR, CR, JFFUS, JFFCA, JFFMX

Delta Business Class Round-Trip Fare Basis Codes

JFFWUS, JXFFWUS, JWFFWUS, JXFFUS, JWFFUS, JFFUS, J, JX, JW, C06, JFFWCA, JXFFCA, JWFFCA, JXFFWCA, JWFFWCA, JFFWMX

Delta Business Class One-Way Fare Basis Codes

JFFUS, JFFMX, JFFCA

KLM Business Class  Round-Trip Fare Basis Codes

JFFWUS, JFFWMX, JFFWCA 

KLM Business Class  One-Way Fare Basis Codes

YR, Y1US, YRTMX, BHRTMX, BKRTMX, BLRTMX, BEECA, BEERT

Delta Economy Class Round-Trip Fare Basis Codes

Y, YNB, YOWMX, BHOWMX, BKOWMX, BLOWMX, BEECAO, BB9WUS

Delta Economy Class One-Way Fare Basis Codes

BFFUS, YFFUS,BHFFMX, BKFFMX, BLFFMX, YFFUS, YFF, YFFCA, BFFCA

KLM Economy Class Round-Trip Fare Basis Codes

 Y, YFFW, YFFWUS, YFFWMX,YFFMX, BHFFWMX, BKFFWMX, BLFFWMX, YFFWCA, BFFWCA

KLM Economy Class One- Way Fare Basis Codes

Ticket Designator

Domestic Travel - Varies based on compartment booked:

  • Economy Class - AD70
  • First Class - AD50

International Travel

All compartments - ADI70

GDS Pricing Entries

Please contact your GDS help desk for specific pricing entries for Delta's Agency Discount program.

Booking/Ticketing Instructions

  • Book your reservation in the appropriate Booking Class (See Booking Class Chart).
  • View a fare display using the Origin and Destination city pair to find the correct Fare Basis to use when pricing the reservation. Match the Fare Basis Code to the list of qualifying Fare Basis Codes (See Fare Basis Code Chart).
  • Price the reservation using the correct pricing entry (See GDS Pricing Entry Chart).
  • Enter one of the following applicable OSI remarks in the PNR:
    • OSI DL AP.50AD, AP.70AD, or AP.70ADI for DL tickets
    • OSI KL AP.70ADI for KL tickets 
    • Place your travel agent IATAN ID Verification number from your current IATAN ID card in the OSI field (This number is located on the IATAN ID card under travel agent name.)

Check with your GDS help desk for assistance with specific OSI formats.

  • In the Fare Basis/Ticket Designator box, include the applicable fare basis code, followed by AD50, AD70, or ADI70, whichever applies.
  • In the form of payment area, provide your credit card number, cash or check for any applicable fare, surcharges, administrative fees and taxes.
  • For an agent and accompanying companion travel (allowed on international only) both passengers must be confirmed in the same PNR.

If ticketing assistance is needed, please contact your GDS Help Desk.

If pricing assistance is necessary for International AD itineraries only, please contact the Sales Support Center or Delta Reservations for assistance.

Area of Travel

  • Domestic - Round trip or one way travel valid on published routings within the 50 United States and Canada.
  • International - Round trip or one way travel valid on Delta/KLM published international routings from the 50 United States and Canada to the U.S. Virgin Islands, Puerto Rico, Europe, Middle East, India, Africa, Asia, Mexico, Caribbean, Australia and Latin American destinations served by Delta Air Lines. NOTE: For one way travel, travel must originate in the U.S., U.S. Virgin Islands, Puerto Rico, Canada or Mexico.

NOTE: The fares contained in this program are subject to a maximum permitted mileage (MPM) check. Some itineraries may exceed the maximum mileage allowed and will be surcharged in accordance  with the Routing Provision paragraph for this program.

Combinability

Fare combinations permitted. May book different class of service outbound and return.

May not be combined with or applied to other certificates/vouchers, promotions, special offers including but not limited to upgrades, government fares, tour/travel packages, group, convention/company meetings fares, bereavement, companion fares, senior citizen discounts, corporate agreements, student fares, child fares, around the world fares, travel industry discounts or any other unpublished program. 

Delta/KLM reserve the right to revise terms & conditions at any time without notice.

Ticket Validity

  • Not Valid Before - 1 day before departure
  • Not Valid After - 30 days after departure

Travel Dates

The agency discount program has been extended. Restrictions regarding travel completion dates are as follows:

Domestic & International Travel (Exit the U.S. and Canada)

Restrictions regarding travel completion dates have been removed, until further advised.

Blackout Dates

Domestic & International Travel

None

Minimum/Maximum Stay

  • Domestic - No minimum/ 30 day maximum
  • International - None

Form of Payment

  • Cash, check, Delta-accepted credit cards
  • Delta UATP Equity card is accepted.
  • PTA not permitted

Commission Box

Enter zero (0) in the commission box.

Endorsement Box

Enter "Valid on Delta/KLM only."

Companion Travel

  • Domestic: companion travel is not permitted.
  • International: one accompanying companion is permitted with each authorized international ticket. Agent and companion must travel together on all flight segments.

Travel is applicable on Delta air Lines, KLM, Delta Shuttle, and Delta Connection flights.

Codeshare & Partners

Travel is applicable on Delta Air Lines, Delta Shuttle, Delta Connection and KLM. DL code share flights operated by KLM and KL code share flights operated by DL are premitted. Travel on all other code share flights is NOT permitted.

Effective May 3, 2013:

Flight Application - Note: General Rule does not apply.

Valid carrier:

Delta, Delta Shuttle, The Delta Connection Carriers, and KLM. DL code share flights operated by KL and KL code share flights operated by DL. (Excludes all other Delta designated code-share flights).

Transfers

Effective May 3, 2013

Specified Routings

Routing Provisions - All travel must be via DL/KL coded flights except as indicated above.

Transfers:

- 3 online transfers are permitted in each direction or 1 interline transfer in AMS on DL/KL in each direction.

Valid connecting points and/or routings are reflected in the GDS fare quote systems.Changes

Changes

  • Prior to ticketing - No restrictions
  • After ticketing - For tickets issued before June 25, 2013
    • No charge for First and Business Class
    • Domestic travel - $100 change fee applies (within the United States and travel to/from Alaska, Hawaii, Puerto Rico, Canada, U.S. Virgin Islands)
    • International travel - $100 change fee applies (between the United States, Europe, Asia, Middle East, Africa, India, Caribbean, Australia and Latin America)
  • Prior to ticketing - No restrictions
  • After ticketing - For tickets issued on/after June 25, 2013
    • $200.00 change fee applies to all classes of service (First, Business and Economy Class)

Note: Any difference in fare resulting from the change must be collected from the passenger.

Refunds

  • Refund Requests - Fee applies to all tickets (First, Business, and Economy Class) - For tickets issued prior to June 25, 2013
    • Domestic travel - $100 fee applies after ticketed (within the United States and travel to/from Alaska, Hawaii, Puerto Rico, Canada, U.S. Virgin Islands)
    • International travel - $100 fee applies after ticketed (between the United States, Europe, Asia, Middle East, Africa, India, Caribbean, Australia and Latin America)

  • Refund Requests - For tickets issued on/after June 25, 2013
    • $200.00 change fee applies to all classes of service (First, Business and Economy Class)

Transferability

Tickets are non-transferable. Must present a valid IATAN identification card at all times when traveling.

Name Changes

Not permitted

Standby

Not permitted

Same-day Confirmed

  • Domestic - Permitted
  • International - Not permitted

SkyMiles

Mileage cannot be accrued.

Upgrades

Not permitted

Stopover/Open Jaw

Stopovers:

  • Domestic - Stopovers are not allowed
  • International - One free stopover is permitted at US/CA/MX gateway of ATL, CVG, NYC, LAX, SFO, SEA, SLC, DTW, MEM, MEX, MSP or HNL, YVR, YYC, YUL, YYZ. One free stopover is also permitted at the Asia gateway of TYO.

Open jaw - allowed

Compliance

Tickets are self-ticketed by Delta/KLM authorized travel agency and must be validated for travel on Delta or KLM. Travel on carriers other than Delta/KLM must be ticketed separately. All travel is subject to Delta/KLM's conditions of carriage. Failure to adhere to the terms and conditions of the program will result in debit memos, up to and including cancellation of ticket appointment.

Protection for flight irregularities will be on Delta/KLM only.

Miscellaneous -

Protection for flight irregularities will be on Delta/KLM only.

 
close
close
close
2014-7-1
 
 
 
 
 
 
 
RECENT
SAVED
 
2014-08-01

(Including Hotel Brand, Search Radius, & Star Ratings)
Best Price Guarantee
Book on delta.com and EARN MILES!*
*Terms Apply
2014-08-01

(Including Discount & Loyalty Programs)
Book on delta.com and EARN MILES!*
*Terms Apply
 
close
OR
close
  • Please enter your 6 digit alphanumeric confirmation number.
  • Please enter your 13 or 14 digit eTicketNumber.
  • Please enter your 10 digit SkyMiles number.
  • Please enter your 10-16 digit credit card number.
  • Please enter your Last Name on the credit card.
  • Please enter your 3 digit city code or airport name.
close
i'm content
close

 Find Answers



Did you find the information you were looking for?

We're here to help

Didn't find the information you need? Get in touch with someone who can help you directly.

 Send us an email

 Give us a call

  @DeltaAssist

 Write to Us

Send us an email to tell us what you need help with. We'll get back to you as soon as we can.

Send an email >

 Talk to Us


 Let's Tweet

We're on Twitter to help you however we can. Tweet us for assistance, tips or updates.

For Customer Service:
@DeltaAssist


For ideas, inspiration, or just to say hi:
@Delta
@DeltaVacations