Delta Agency Discount (AD) Program - For Travel Agents Outside of the US and Canada, For Travel Originating Outside of the US and Canada

Valid to all qualified travel agents located outside of the United States and Canada.   Travel agencies may issue an unlimited number of AD tickets only to qualified individuals. See below for program rules and ticketing information:

Qualification Area of Travel Commission Name Changes
Reservations & Ticketing Combinability Endorsement Box Standby
Booking Class Validity Companion Travel Same-Day Confirmed
Fare Basis Travel Dates Codeshare & Partners SkyMiles
Ticket Designator Blackout Dates Changes Upgrades
GDS Pricing Entries Min/Max Stay Refunds Stopover/Open Jaw
Booking & Ticketing Instructions    Form of Payment    Transferability Compliance   

International Travel Agency Qualifications

The following information and instructions apply to international IATA and Delta-appointed travel agencies qualifying for Delta AD travel. Please note: Travel agencies in the U.S. Virgin Islands and Puerto Rico should use this program.

Employees of any Delta GSA are not eligible for reduced rate transportation in conjunction with the Agency Discount program.

Owner

  • Must own a minimum of 25% interest in an approved agency.
  • Must act as a full-time administrator and supervisor of the agency.
  • Must promote and sell travel.
  • Must have held the position for at least 12 consecutive months.
  • Must present a valid IATAN identification card when ticketing and at all times when traveling.

Note: Failure to produce the required ID when traveling can result in denied boarding.

Employee

  • Must be full-time, salaried, and/or commission employee responsible for promoting travel including air transportation.
  • Must be located on the premises of the agency for at least twelve (12) consecutive months.
  • Must present a valid IATAN identification card at the time of ticketing and at all times when traveling.

Outside Sales representatives are not eligible for reduced rate transportation unless they are full-time employees who are:

  • Responsible for selling and promoting air transportation and related services.
  • Engaged in this endeavor for at least 35 hours per week.
  • Paid a salary and/or commission and have no other means of gainful employment. (Annual compensation must equal or exceed 35 x 50 x minimum wages). 
  • Possess a valid picture ID such as a driver's license or passport.

Note: Failure to produce the required ID when traveling can result in denied boarding.

All travel agents must present a valid IATAN identification card and have available at all times during travel. Applicable on designated fares and booking classes listed below

Note: Failure to abide by the terms and conditions of the program will result in debit memos, up to and including cancellation of Delta's ticket appointment.

Reservation & Ticketing

All bookings must be made within 90 days of departure. Seats are capacity controlled and may not be available on all flights. Tickets must be validated for travel on Delta Air Lines, Inc. Travel on carriers other than Delta must be ticketed separately. See below for reservation and ticketing rules for domestic and international travel.

International

  • Reservations made at least 31 days before departure , ticketing must be completed within 7 days of the booking date
  • Reservations made at least 8 days before departure,, ticketing must be completed within 3 days of the booking date
  • Reservations made at least 5 days before departure , ticketing must be completed within 2 days of the booking date
  • Reservations made less than 5 days before departure, ticketing must be completed within 1 day of the booking date

Booking Class

Waitlisting is not permitted for international travel.

Class

Compartment

Z

Business Class

P, U

Business Class (In absence of a business class compartment)

T

Economy Class

Fare Basis

 Note: XX* refers to country code.  Example JFFNL would be a J fare from The Netherlands or YRTES would be a Y fare from Spain. **JFXXX refers go country code or farebasis codes that have an extra character. For example: JFFBE5 or JFFWBE5 or YRTNBE OR BOWNBE

Fare Basis Code Compartment
JR, JRWB, JXRT, JWRT, CR, CXRT, CWRT, CRWB, J1NB, C1NB, J1EB, C1EB, JX1EB, JW1EB, JSRCN, JWRCN, JXRCN, JR3, J3, JX1EB, JW1EB, JXEB, JWEB, JFFXX* Business Class (Round trip)
J, JX, JW, JWB, JWBIL, C06, C, CX, CW, JNB, CNB, JEB, CEB, JXEB, JWEB, JXCN, JWCN, JSCN, JEB, JFFWXX*,  JFFXXX*, JFFWXXX*, JXFFXX*, JWFFXX*, JXFFWXX*, JWFFWXX*
Business Class (One way)

YR, YR1, YRWB, Y1US, YRSA, YXRT, YWRT, YXRT2, YWRT2, YX1EB, YW1EB, BEECA, BEEWB, BEERT, BR2, BHEE, BLEE, BR1PE, BEENB, BEEEB, Y1EB, Y1NB, YR2, BEEZA, B1Y, BRWB, BRT3XX*, BRTXX*, BEEXX*, YRT3XX*, YRTXX*, YRTXXX**, BRTXXX**

Economy Class (Round trip)
B2, B2GBWB, BAPOW, BAS, BESAFOW, B-SAFOW, B5WB, B2C, BAP3, Y, Y1, Y2, Y9, YX, YW, YX2, YW2, YXEB, YWEB, YXB, YWB, YNB, YEB, YO2, BZA, BWB, MLEZA, MKEZA, MHEZA,YFF*, BFF*, Y2FFXX*, Y2FFXXX*, YOWXX*, YOWXXX**, BOWXXX**
Economy Class (One way)

Ticket Designator

All compartments - ADI75

GDS Pricing Entries

Please contact your GDS help desk for specific pricing entries for Delta's Agency Discount program.

Booking/Ticketing Instructions

  • Book your reservation in the appropriate Booking Class (See Booking Class Chart).
  • View a fare display using the Origin and Destination city pair to find the correct Fare Basis to use when pricing the reservation. Match the Fare Basis Code to the list of qualifying Fare Basis Codes (See Fare Basis Code Chart).
  • Price the reservation using the correct pricing entry
  • Enter one of the following applicable OSI remarks in the PNR:
    • OSI DL AP.50AD, OSI DL AP.75AD, or OSI DL AP.75ADI for DL tickets
    • Place your travel agent IATAN ID Verification number from your current IATAN ID card in the OSI field (This number is located on the IATAN ID card under travel agent name.)
  • In the Fare Basis/Ticket Designator box, include the applicable fare basis code, followed by ADI75.
  • In the form of payment area, provide your credit card number, cash or check for any applicable fare, surcharges, administrative fees and taxes.
  • For an agent and accompanying companion travel (allowed on international only) both passengers must be confirmed in the same PNR.

Note: If ticketing assistance is needed, please contact your GDS Help Desk.

If pricing assistance is necessary for International AD itineraries only, please contact the Sales Support Center or Delta Reservations for assistance.

Area of Travel

International

One way or Roundtrip travel valid on published international routings as follows:

  • Europe, The Middle East, India, Africa, Asia, Micronesia and Australia to the United States, Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Canada, Caribbean, Mexico and Latin America.
  • Within Asia and between Asia and Micronesia.
  • Latin America, Mexico, Caribbean, U.S. Virgin Islands, Puerto Rico to the United States, Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Canada, Europe, The Middle East, Africa, India, The Caribbean, Latin America, Mexico, Asia, Micronesia and Australia.
  • Within Africa. Example: ROB-ACC-ROB - allowed for tickets issued prior to September 16, 2014
  • Within Africa - not allowed for tickets issued on/after September 16, 2014.

Combinability

Fare combinations permitted. May book different class of service outbound and return.

May not be combined with or applied to other certificates/vouchers, promotions, special offers including but not limited to upgrades, government fares, tour/travel packages, group, convention/company meetings fares, bereavement, companion fares, senior citizen discounts, corporate agreements, student fares, child fares, around the world fares, travel industry discounts or any other unpublished program. 

Ticket Validity

  • Not Valid Before - 1 day before departure
  • Not Valid After - 30 days after departure

Travel Dates

The agency discount program has been extended. Restrictions regarding travel completion dates have been removed, until further advised.

Blackout Dates

International Travel

None. Note the below exceptions.

EXCEPTION: Travel originating Asia/Interior Asia or Australia - Travel is NOT permitted:

  • January 1, 2, 3, 4
  • April 27, 28, 29, 30
  • May 1, 2, 3, 4
  • July 23, 24, 25, 26, 27, 28, 29, 30, 31
  • August 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15
  • December 26, 27, 28, 29, 30, 31

Minimum/Maximum Stay

None - For tickets issued prior to September 16, 2014

For tickets issued on/after September 16, 2014

Published Fare Basis

Minimum Stay

Maximum Stay

M-, B-

Saturday night

30 Days

Y-, C-, J-

None

12 Months

Form of Payment

  • Cash, check, Delta-accepted credit cards
  • Delta UATP Equity card is accepted.
  • PTA not permitted

Commission Box

Enter zero (0) in the commission box.

Endorsement Box

Enter "Valid on Delta only."

Companion Travel

One accompanying companion is permitted with each authorized international ticket. Agent and companion must travel together on all flight segments.

Codeshare & Partners

Delta Connection Carriers
Valid solely on Delta Connection carriers excluding American Eagle, Shuttle America, Freedom Air, and Express Jet

SkyTeam
Not valid on SkyTeam partners

Delta codeshare flights
Not valid on codeshare flights.

Changes

  • Prior to ticketing - No restrictions
  • After ticketing
    • A $200.00 change fee applies to all classes of service.
    • Any difference in fare resulting in the change must be collected from the passengers.

Refunds

  • Refund Requests - $200.00 Fee applies to all tickets (First, Business, and Economy Class) if a refund is requested after a ticket is issued.

Transferability

Tickets are non-transferable. Must present a valid IATAN identification card at all times when traveling.

Name Changes

Not permitted

Standby

Not permitted

Same-day Confirmed

Not permitted

SkyMiles

Mileage cannot be accrued.

Upgrades

Not permitted

Stopover/Open Jaw

Stopovers:

One free stopover is permitted at U.S. gateway of ATL, CVG, NYC, LAX, SFO, SEA, SLC, DTW, MSP or HNL. One free stopover is also permitted at the Asia gateway of TYO. 

Open jaw - allowed

Compliance

Tickets are self-ticketed by Delta authorized travel agency and must be validated for travel on Delta. Travel on carriers other than Delta must be ticketed separately. All travel is subject to Delta’s conditions of carriage. Failure to adhere to the terms and conditions of the program will result in debit memos, up to and including cancellation of ticket appointment.

 
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