Fly delta image

"You’ve got to be thankful to the people who get the work done, and you’ve got to be thankful to your customers."

— Richard Anderson  


Corporate Leadership Team

Richard Anderson

Richard Anderson
Chief Executive Officer

Ed Bastian, President

Ed Bastian



Other Delta Leaders

Operations and Customer Engagement

Plane flying over mountains

Jack Arehart, President – MRO Services  [BIO]
Allison Ausband, S.V.P. –  In-Flight Service [BIO]
Graeme Burnett, S.V.P. – Fuel Optimization [BIO] 
Rhonda Crawford, V.P. – eCommerce [BIO] 
Ray Curtis, V.P. – Global Cargo Sales [BIO]
Steve Dickson, S.V.P. – Flight Operations [BIO] 
Sandeep Dube, V.P.– Customer Engagement and
    Loyalty [BIO]
Charisse Evans, V.P. –
    Reservation Sales and Customer Care  [BIO]
John Fechushak, V.P. –
    Airport Customer Service – Detroit  [BIO]
David Garrison, V.P. –
    Engineering, Quality and Planning  [BIO]
Sandy Gordon, V.P. –
    In-Flight Service Field Operations  [BIO]
Lee Gossett, V.P. – Line Maintenance [BIO]
Jim Graham, V.P. – Flying Operations and
    Chief Pilot [BIO] 
Dave Holtz, S.V.P. –
    Operations and Customer Center [BIO] 
Tad Hutcheson, V.P. – Community Affairs [BIO] 
Greg Kennedy, S.V.P. – Worldport Operations [BIO] 
Henry Kuykendall, V.P. –
    Airport Customer Service - New York-JFK [BIO]
John Laughter, S.V.P. –
    Corporate Safety, Security and Compliance [BIO]
Bill Lentsch, S.V.P. – Airport Customer Service
     and Cargo Operations [BIO] 
Mary, Loeffelholz, V. P. – ACS Internal Operations [BIO]
Tim Mapes, S.V.P. – Marketing  [BIO]
Greg May, S.V.P. – Supply Chain Management [BIO]
Don Mitacek, S.V.P. – Technical Operations  [BIO]
Mike Moore, V.P. –
    Engine and Component Maintenance  [BIO]
Jeff Robertson, V.P. –
    Product Development, Sky Clubs and
    Marketing Communications  [BIO]  
James Sarvis, V.P. –
    Airport Customer Service – Stations [BIO] 
Steve Sear, S.V.P. – Global Sales [BIO] 
Kristen Shovlin, V.P. – Commercial Operations  [BIO] 
Bob Somers. V.P. – Global Sales [BIO] 
Kirk Thornburg, V.P. –
    Corporate Compliance and Quality [BIO]
Cyril Turner, President –
    Delta Global Services and Delta Private Jets [BIO] 
David Watson, V.P. –
    In-Flight Services Business Operations  [BIO] 
Andrew Zarras, V.P. –
    Airport Customer Service – Minneapolis [BIO]

Alliances and Network

Plane flying through clouds

Wayne Aaron, S.V.P. –
    Alliances and Partner Development [BIO]
Jeff Arinder, V.P. – Partner Development [BIO]
Perry Cantarutti, S.V.P. –
    Europe, Middle East and Africa [BIO]
Bob Cortelyou, S.V.P. – Network Planning [BIO]
Vinay Dube, S.V.P. – Asia Pacific [BIO]
Joe Esposito, V.P. – Network Planning - America [BIO]
Gail Grimmett, S.V.P. – New York [BIO]
Nicolas Ferri, V.P. –
    Latin America, Mexico and Caribbean [BIO]
Mike Medeiros, V.P. – Seattle [BIO]
Charlie Pappas, V.P. – Alliances [BIO]

Corporate Support

hand using kiosk

Alan Arnold, V.P. – Deputy General Counsel [BIO]
Bill Carroll, S.V.P. – Finance and Controller [BIO]
Gary Chase, S.V.P. – Financial Planning and Analysis, Investor Relations and Corporate Planning [BIO]
Chris Collins, V.P. – Global HR Services [BIO]
Jay Fredericks, V.P. – IT Reliability and
    Infrastructure [BIO]
Kiko Harvey, V.P. –
    Corporate Audit and Enterprise
    Risk Management [BIO]
Roberto Ioriatti, V.P. –
     Pricing and Revenue Management –
    trans-Pacific [BIO]
Dwight James, V.P. –
    Pricing and Revenue Management –
    trans-Atlantic [BIO]
Shane Jones, V.P. – Corporate Real Estate [BIO]
Rob Kight, S.V.P. – Global HR Services and
    Labor Relations [BIO]
Craig Meynard, V.P. and Chief Accounting Officer [BIO]
Kenneth Morge, V.P and Treasurer [BIO]
Matt Muta, V.P. –
    IT Innovation and Commercial Technology [BIO]
Eric Phillips, S.V.P. – Pricing and Revenue
    Management [BIO]
Nat Pieper, V.P. – Fleet Strategy and Transactions [BIO]
Bob Rivkin, S.V.P. and Deputy General Counsel [BIO]
Victoria Forbes Roberts, V.P. –
    Pricing and Revenue Management – Americas [BIO]
Matt Schrag, V.P. –
    IT Revenue Technology and Data Analytics [BIO]
Todd Spaude, V.P. –
    IT Architecture and Global Airline Solutions [BIO]


(Including Hotel Brand, Search Radius, & Star Ratings)
Best Price Guarantee
Book on and EARN MILES!*
*Terms Apply

(Including Discount & Loyalty Programs)
Book on and EARN MILES!*
*Terms Apply
  • Please enter your 6 digit alphanumeric confirmation number.
  • Please enter your 13 or 14 digit eTicketNumber.
  • Please enter your 10 digit SkyMiles number.
  • Please enter your 10-16 digit credit card number.
  • Please enter your Last Name on the credit card.
  • Please enter your 3 digit city code or airport name.
i'm content

 Find Answers

Did you find the information you were looking for?

We're here to help

Didn't find the information you need? Get in touch with someone who can help you directly.

 Send us an email

 Give us a call


 Write to Us

Send us an email to tell us what you need help with. We'll get back to you as soon as we can.

Send an email >

 Talk to Us

 Let's Tweet

We're on Twitter to help you however we can. Tweet us for assistance, tips or updates.

For Customer Service:

For ideas, inspiration, or just to say hi: