Kuehne+Nagel Freight Claims Process

Damage claims should be filed with Kuehne & Nagel via E-mail immediately upon receipt of damaged goods via E-mail to Kenny Wilson or Adriaan Lengkeek, and copy Randel Holmes (Delta Supply Chain).

Damage claims should include the following shipment detail

  • AWB# or K&N reference number
  • Origin and Destination
  • Weight and Dimensions of a shipment
  • Pictures of damaged shipment
  • Value of pieces damaged in the shipment
  • Copy of commercial invoice