Operations

The Delta Cargo Operations team is committed to meeting the needs or our customers around the world. We are streamlining process, integrating facilities, and reducing connection times just to name a few.

Air Waybills

Retirement of 012 air waybills

As part of our single product & service offering for shipments accepted on and after November 8, NWA Cargo 012 air waybills will be eliminated and Delta Cargo 006 air waybills will be used for all shipments on the Delta and Northwest networks.

Paper 006 air waybills in limited quantity are available at local Delta Cargo stations. Should you require larger 006 paper air waybill stock, please contact your account manager or email Standard Register.

Here are answers to your frequently asked questions.

Facilities

Delta Cargo is pleased to announce we have begun consolidating cargo facilities in select locations throughout the United States to better serve our customers. See details (PDF).

Highlights include:

Effective September 1, LGA will transition to new facility.

Effective September 14, DAY will transition to new facility.

For the most up-to-date station information, visit our cargo facilities page.

Freighter Service

From an operational perspective, Delta’s B-747-200 fleet, which includes our freighters, is reaching the end of its viable, economic life and will be retired from service by the end of 2009. As a result, Delta Cargo will adjust freighter schedules beginning this spring and suspend those freighter operations by the end of 2009. We are fully committed to minimizing the impact this may have on our customers and plan to offer freight service throughout our expanded passenger network spanning 16 major cities in Asia and the entire U.S. via ten international gateway cities – JFK, ATL, MSP, DTW, SLC, LAX, SFO, SEA, PDX and HNL. View the PDF letter from Neel Shah for more details.

Delta Cargo is pleased to introduce new freighter service between Atlanta, Chicago, and Los Angeles. View our Freighter Service page for more details.

Handling Times

We have reduced the minimum connection time and updated our international cut-off times for our Atlanta Gateway. View more details on the connection (PDF) time and international cut-off (PDF) times.

Fuel and Security Surcharges

In recognition of new TSA requirements that took place effective February 1, 2009 and as part of the ongoing alignment of Delta Cargo and NWA Cargo, separate Fuel and Security surcharges will apply. View our PDF for details (PDF).