Chicago O'Hare (ORD)
General Station Information
O'Hare International AirportBuilding 613, North Access Road
Chicago, IL 60666
Directions: Take Mannheim south, which is U.S. Route 12 to the intersection of Irving Park Road, known also as Illinois Highway 19. Take a right and proceed West on Irving Park Road to the second stop light. Turn right at the light or North here on O'hare Cargo Area Rd. Follow this road to the second stop sign. You will have passed the entrance to the U.S. Post Office and Lufthansa Air Cargo. At the stop sign, the road leads to your right or East. This is the only direction you can go. Proceed past the United and Federal Express facilities. Go to the end of the road. The Delta facility is on the right hand side, adjacent to NCA Cargo. Entrance to the office is just to right of the ramp. This is 10 minutes from the passenger terminal.
**Due to construction, please arrive 90-120 minutes in advance in order to meet Cargo cut off times.**
Hours of Operation:
DASH and Ticket Counter Pickup:
MON |
TUE |
WED |
THU |
FRI |
SAT |
SUN |
|---|---|---|---|---|---|---|
5am-10pm |
5am-10pm |
5am-10pm |
5am-10pm |
5am-10pm |
5am-10pm |
5am-10pm |
Import Hours of Operations:
MON |
TUE |
WED |
THU |
FRI |
SAT |
SUN |
|---|---|---|---|---|---|---|
4:30am-10:30pm |
4:30am-10:30pm |
4:30am-10:30pm |
4:30am-10:30pm |
4:30am-10:30pm |
4:30am-10:30pm |
4:30am-10:30pm |
Export Hours of Operations:
MON |
TUE |
WED |
THU |
FRI |
SAT |
SUN |
|---|---|---|---|---|---|---|
4:30am-11pm |
4:30am-11pm |
4:30am-11pm |
4:30am-11pm |
4:30am-11pm |
4:30am-11pm |
4:30am-11pm |
Holiday Hours:
Holiday |
Hours |
|---|---|
| New Year's Eve | 5am-12am |
| New Year's Day | 5am-12am |
| Memorial Day | 5am-12am |
| July 4th | 5am-12am |
| Labor Day | 5am-12am |
| Thanksgiving Day | 5am-12am |
| Thanksgiving Friday | 5am-12am |
| Christmas Eve | 5am-12am |
| Christmas Day | 5am-12am |
For additional information, call 1.800. DLCARGO (1.800.352.2746)
Minimum Drop-Off Time
Minimum drop-off time (in minutes) before flight departure by product.International |
U.S.-based |
Specialty |
||||||||
|---|---|---|---|---|---|---|---|---|---|---|
XPS-Equation |
XAG-Equation Heavy |
DIM-Dimension |
DSH-DASH |
DHV-DASH Heavy |
STD-Standard |
AVI-Live Animal |
HUM-Human Remains |
PER-Perishables |
||
90 |
180 |
240 |
60 |
120 |
120 |
120-US |
240-Intl |
120-US |
240-Intl |
120 |
Customs Information
Port Code: 3901Hours of Operation:
MON |
TUE |
WED |
THU |
FRI |
SAT |
SUN |
|---|---|---|---|---|---|---|
8:30am-7:30pm |
8:30am-7:30pm |
8:30am-7:30pm |
8:30am-7:30pm |
8:30am-7:30pm |
8am-5pm* |
8am-5pm* |
Facility Information
Attribute |
Yes/No |
Additional Information |
|---|---|---|
Dangerous Goods Acceptance Agent |
Yes |
N/A |
Live Animal Holding Area |
Yes |
N/A |
Live Animal Boarding |
Yes |
Carrol's Kennel |
Kennels For Sale |
Yes |
N/A |
Armed Guard |
No |
N/A |
Hi-Value Storage |
Yes |
N/A |
Cooler |
Yes |
N/A |
Freezer |
No |
N/A |
Other |
N/A |
N/A |
Additional Information:
Pets:- Pet acceptance begins at 4:30am.
- No After Hours Release.
- Carrol's Kennel
630.766.3636
After 5pm - 630.595.8244
Cell - 630.460.8103
Customers must arrange payment directly with Carrol's Kennel.
Human Remains:
- Human Remains acceptance begins at 4:30am.
- No after hours acceptance.
- OK to overnight for the first morning flight.
- After hours release at cargo and must be prepaid.
Revised 4/27/10-NU
