Cargo Forms and Applications
Need to register for our online booking services? How about an air freight claim? You'll find what you need under the topics below.
Known Shipper Request Online Booking RegistrationCredit
ApplicationAir
Freight Claims Online eBilling RegistrationeBilling
Contact FormElectronic Stock Participants Request Known Shipper Request
If you're not a Known Shipper, submit the Known Shipper Request form first to begin the process. If a site inspection is required there will be a non-refundable minimum fee of $75.00. This fee is mileage based and may be higher.
Online Booking Registration
You must be an IAC or Known Shipper to register for our online booking services. If you are, and have not yet registered, submit the Cargo Online Registration form now.
Credit Application
You must be a Known Shipper in order to establish a credit account with Delta Cargo. Once you're a Known Shipper, complete and mail or fax the Cargo Credit Application.
Air Freight Claims
U.S.-based or international air freight that has been lost, delayed, or
damaged must first be reported by the shipper or consignee (receiver) to
the local cargo
facility before completing a claim form.
For more information,
see Air
Freight Claims.
Service Failure Claim:
Written complaints must be filed within 60 days after the date of acceptance of the shipment by Delta. Please complete the online Service Failure Claim form.
Equation Service Failure
Written complaints must be filed within 21 days after the date of acceptance of the shipment by Delta. Please complete the online Equation Service Failure Claim.
Loss or Damage Claim
All claims must be submitted to Delta within 60 days after the date of acceptance of the shipment by Delta. Damage and/or loss discovered by the consignee after a clear receipt must be reported in writing at the destination within 15 days after delivery of the shipment. Please complete the online Loss or Damage Claim.
Accounting
Overcharge ClaimAll claims for overcharges, must be submitted to Delta within 60 days after the date of acceptance of the shipment by Delta. Please complete the online Overcharge Claim.
Online eBilling Registration
If you have not yet registered, submit the Online eBilling Registration form now.
eBilling Contact Form
If you have questions, or are having problems with the Cargo eBilling website, submit the Cargo eBilling Contact Form.
Electronic Stock Participants Request Form
Complete this form to request your Electronic stock.
