Neel Shah is Senior Vice President & Chief Cargo Officer for Delta Air Lines. As head of Delta Cargo, he leads approximately 1,800 employees worldwide and oversees over $1 Billion in freight & mail revenue.
Neel joined Delta in January, 2008 with the task of building a world-class cargo business that leveraged the size and scope of the airline’s global network. In the first six months in this role, he led the division to significantly improved revenue and profitability performance. Despite record high fuel prices, Cargo's contribution grew by 25%. He has also restructured Delta's worldwide sales and marketing force to reinforce the Delta brand, and realigned the divisional organizational structure to introduce a greater level of talent and performance. Since being at Delta, the Cargo Division has consistently led the industry in revenue performance and Cargo Ton-Mile growth.
Neel led the integration of two different cargo organizations when Delta announced it’s acquisition of Northwest Airlines. Delta Cargo was the first operating division in the company to completely integrate, and the rapid, seamless combination of the two organizations was a model for the rest of the company. Analysts have widely recognized the Delta/Northwest merger as being the smoothest in the history of the airline industry.
Before joining Delta, Neel served as V.P.-Sales and Marketing for United Airlines Cargo where he was responsible for the revenue side of a $765 million business. Between 2005 and 2007, he successfully rebuilt the sales and marketing organization of United Cargo, increasing revenues by $145 million and doubling its contributions to the parent organization. Prior to United, Neel held management consulting roles in the global consulting firms of Arthur D. Little Inc. and Beddows & Company.
Neel is Chairman of the Air Transport Association's Executive Cargo Council, a member of the IATA Cargo Committee, a board member of TIACA, a member of the CNS Advisory Board, a member of the SkyTeam Cargo Executive Board, and is an executive appointee of Governor Nathan Deal to the State Workforce Investment Board and the GDOT Private Advisory Committee. He holds a Master of Business Administration degree from Columbia University and a bachelor's degree from Swarthmore College.