Ray Curtis, Managing Director-Global Sales, is an industry veteran with almost 25 years of experience.
Most recently, Ray was Director of Strategic Accounts & North America Sales at United Airlines cargo division where he served for over 13 years. During his tenure as the Director of Strategic Accounts, Ray played a leading role in reengineering the program service United's 14 largest global accounts. This resulted in a doubling of revenues to more than $300 million on an annual basis. Customers have consistently recognized this program as industry leading and the revenue performance spoke for itself.
Prior to leading the strategic program, Ray successfully spearheaded the transformation of United's Cargo Sales organization after the events of September 11th. This global sales redesign reshaped all aspects of sales and the selling process, focusing on sales force effectiveness and organizational design. This initiative included the implementation of performance-based compensation and industry-leading sales training. Prior to joining United, Ray worked at Northwest Airlines in their Cargo Division for 10 years. As Regional Sales Manager-Northeast, Ray successfully launched Northwest's first-ever transpacific freighter service to China from Boston's Logan Airport.
Since joining Delta, he has led the restructuring of Delta's Strategic Partner program, which ensures that Delta's best cargo customers enjoy a relationship that recognizes their needs and rewards their loyalty. He has played a key role in leading the division to significantly improved revenue performance by implementing better selling and accountability measures, and he is widely recognized in the industry as an expert in B-to-B relationship selling models.
In addition to his role at Delta, he also serves on the board of directors of SkyTeam Cargo-USJV, LLC. Ray holds a Bachelor's degree in Marketing from St. John's University and is married with three children. He lives in New York.